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4.7 out of 5

"Nice relaxing, clean and friendly place to stay, in a great location. " More

By a verified traveller on Thu 06 Feb 2020

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1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

1 Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the clean apartments at Synergy Broadbeach. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2015, this luxury aparthotel has 97 apartments. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes on foot from The Star Gold Coast

Synergy Broadbeach ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Synergy Broadbeach

Everyone (1) Couples (1)
5 out of 5
Nice relaxing, clean and friendly place to stay, in a great location.

Posted by , from Manchester, UK on 6 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Shannen

Hi Emma, Thanks for a great review. We are glad to hear you enjoyed your stay and hope to welcome you back in the near future. Kind Regards, Synergy Team

5 out of 5
Great hotel and stuff. Good place near of city’s center

Posted by on 16 Feb 2018

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Comment from Hotel Management

24 Feb 2018 by Reservations- Rachael

Thanks for the 5 out 5 review! We are delighted to read you have enjoyed your stay and look forward to welcoming you back. Kind Regards Rachael

4 out of 5

Schönes Apartment und guter Service, aber ...

Pros: Ausstattung Zimmer (Foxtel / Sky) , Bett, Fitnessraum
Cons: Lärm von der Hauptstraße durch bessere Fenster unterbinden Eine richtige Bettdecke (ist nur ein Bettlaken) wäre wünschenswert
Location: Direkt an der Hauptstraße, 500m zum Strand und 50m zu den Gastronomischen Läden
Das Apartment und der Service ist wirklich sehr gut, jedoch hatte ich leider ein Zimmer im 4ten Stock direkt zur Hauptstraße hin und das war sehr sehr laut, da die Fenster leider nichts abwehren und man so die ganze Nacht den Verkehr hört. Ansonsten war alles super, Ausstattung und auch der Service vor Ort, wenn man mal was brauchte ( Ausdruck, Handtuch,...)

Posted by , from Kassel on 15 Dec 2017

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Comment from Hotel Management

16 Dec 2017 by Reservations- Rachael

Hello Christoph Thank you for taking the time to write a review, we are located on the highway so it at times can be noisier next time you might want to look at our Superior room which are located at the back of the building. We look forward to welcoming you back again soon. Kind Regards Rachael

Property Features

Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness centre. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Synergy Broadbeach. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.

  • 97 guestrooms or units
  • Built in 2015
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Synergy Broadbeach offers 97 air-conditioned accommodations with washers/dryers and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9:00 AM-5:00 PM
  • Saturday-Saturday: 9:00 AM-3:00 PM
If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.

A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 3:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cots (infant beds) are available for AUD 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 2.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Synergy Broadbeach Apartment
  • Synergy Broadbeach
  • Synergy Broadbeach Aparthotel
  • Synergy Broadbeach Broadbeach
  • Synergy Broadbeach Aparthotel Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.