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Aparthotel

Synergy Broadbeach

4.5 star property

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Photo gallery for Synergy Broadbeach

Property grounds
Outdoor pool, pool loungers
Front of property – evening/night
Flat-screen TV
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪5 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Full-sized fridge, microwave, oven, stovetop

Superior Apartment, 2 Bedrooms, Ocean View

  • 105 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room dining

2 Bedroom Apartment

  • 90 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

In-room safe, individually decorated, individually furnished

3 Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

View all photos for 1 Bedroom

Flat-screen TV

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Ocean View

View from room

1 Bedroom Ocean View

  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Hinterland

Flat-screen TV

1 Bedroom Hinterland

  • 49 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Hinterland

Terrace/patio

2 Bedroom Hinterland

  • 87 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

2 Bedroom Apartment

  • Sleeps 5

One-Bedroom Apartment

  • Sleeps 3

Three-Bedroom Apartment

  • Sleeps 7

View all photos for Two Bedroom Apartment with Ocean View

Lobby

Two Bedroom Apartment with Ocean View

  • Sleeps 5

1 Bedroom Hinterland

  • Sleeps 3

2 Bedroom Hinterland

  • Sleeps 5

One-Bedroom Apartment With Balcony And Mountain View

  • Sleeps 2

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About this property

Synergy Broadbeach

Luxury aparthotel with a fitness center and an outdoor pool
This smoke-free aparthotel features an outdoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Synergy Broadbeach. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2015, this luxury aparthotel has 65 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast
Synergy Broadbeach offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the luxury Synergy Broadbeach. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 units
  • Built in 2015
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Synergy Broadbeach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1174 reviews
Rating 8 - Good. 403 out of 1174 reviews
Rating 6 - Okay. 92 out of 1174 reviews
Rating 4 - Poor. 28 out of 1174 reviews
Rating 2 - Terrible. 22 out of 1174 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staying at Synergy Broadbeach for about the 4th time and once again had a great time. The only downside was they had the window washers in and we could not use the pool until 3pm. Ordered a 2 bedroom ocean view room, which we got and on the 24th floor. The pleasent surprise was, we got an extra bedroom (sort of) which came in handy so my Mum did not have to share a room with my Daughter. The extra room however has no door and pretty much connected to the kitchen, but still was great to have that extra option.
Stayed 4 nights in Sep 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, room comfort

Happy wife - Happy Life

The two bedroom apartment on a high floor was in great condition with everything that was promised, it even had detergent for the washing machine. We were impressed by the "magnesium" swimming pool on site. I forgot to say, it was clean and value for money. It's at an ideal location near the Broadbeach North tram and a short walk to pacific fair shopping centre. Staff were friendly and professional. Our after hours check-in was no problem. If there was a negative it's the hold of a couple of hundred on the credit card for the bond that may take some time to clear, but that's not unusual.
Stayed 3 nights in Sep 2025

8/10 Good

xiaoming

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the fact it was close walking to beach dinning trams and shopping centre.
Stayed 3 nights in Sep 2025

6/10 Okay

Jeffrey

Disliked: Cleanliness
Room was very dirty, plates and cups were still dirty in the cupboard. Shower in the 2nd bathroom leaked badly. No face washers provided. Stains on coffee table and curtains. Staff were very attentive in fixing the problems
Stayed 11 nights in Sep 2025

10/10 Excellent

m n a

Liked: Cleanliness, property conditions & facilities
Views of construction sites next door wasnt best
Stayed 5 nights in Sep 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Great view, lots of space for the price, central to a lot of restaurants and close to the beach
Stayed 7 nights in Aug 2025

10/10 Excellent

Kerrie Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great area close to shopping, restaurants and beach
Stayed 4 nights in Sep 2025

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort

Great value and location

Lovely magnesium heated pool. Hot jacuzzi with great bubbles. Plenty of onsite secure parking. Lovely 2BR apartment with plenty of amenities and well equipped. Excellent condition. Whole building is well looked after. Location is perfect. 2 min walk to all the best of Broadbeach.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional! Amazing location! Magnesium pool heated to perfection! Room was so quiet and massive!! Will be back guys!!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a large apartment with views all around the Gold Coast. Large kitchen and transport was just across the road.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness

Rooms good, service not so much

Room was good, bed was not. Advertised as a king bed, but it was two single beds pushed together, which is fairly uncomfortable. I asked the staff to provide the bed advertised, they did nothing. When I asked again two days later, they complained and said "that's what you get" and that they don't have double, queen or king mattresses. They then put a mattress topper on which helped, but then gave snarky comments the next day in the lobby.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The location was great and perfect for our stay. Amazing views and walking distance to beach, tram and shops/restaurants. Good sized, clean apartment. Did get some noise from the road even on 24th floor! There were some minor maintenance issues, like repairing blinds and a loose door handle that would have made the apartment go from good to great!
Stayed 4 nights in Aug 2025

8/10 Good

Yan Yan

Business traveller
Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped apartments. Staff very friendly. Convenient to everything. Will definately be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay, the staff were amazing, friendly and helpful. Motel was close to the trains, buses, shopping, food. The apartment was beautiful, clean and spacious. Had everything we needed
Stayed 7 nights in Aug 2025

6/10 Okay

Kim

Disliked: Cleanliness, property conditions & facilities
Didn't like: Instructions for the internet are not correct. The fact that the beds only had a bottom and top sheet on them, no quilt/blankets. The apartment was very noisy all day and all night (to be expected being on the main road, but didn't expect so much noise, especially during the night). But mostly didn't like the fact that the maintenance man knocked on the door to fix the broken blind and as I was unpresentably dressed to answer the door, he unlocked the door and walked in anyway. Maybe a quick ring on the mobile to let me know he was coming to fix the blind next time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olive

Stayed 3 nights in Aug 2025

8/10 Good

Ben

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Good communication.
Stayed 4 nights in Aug 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with our appartment great access to everything
Stayed 7 nights in Aug 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Trevor

Travelled with partner
Bit disappointed with the stay. Wasnt informed about the pool not being operational certain time of the morning. We had crocaraches crawling on the main bed and all over the floors especially at night. Living room and main ensuite. Too much noise from the surroundings especially early morning. Wont back come again.
Stayed 3 nights in Aug 2025