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Mercure Goulburn

4.5 star property

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Photo gallery for Mercure Goulburn

Miscellaneous
Breakfast and dinner served, international cuisine
Exterior
Bar (on property)
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2 Lockyer Street, Goulburn, NSW, 2580
  • Place, Big Merino
    ‪1 min walk‬
  • Place, Back To The Arcade
    ‪14 min walk‬
  • Place, Goulburn Base Hospital
    ‪6 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed, Jetted Tub

Privilege, Room, 1 King Bed, Jetted Tub

Privilege, Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

9.8 out of 10
Exceptional
(25 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(52 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Apartment, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Mercure Goulburn

This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Goulburn. During your stay, you're just a quick walk from Big Merino. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Edge Bar & Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Big Merino and 13 minutes by foot from Back To The Arcade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Goulburn also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4.5-star Goulburn motel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Edge Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edge Bar & Restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Mercure Goulburn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Travelled with family
Breakfast not fresh
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room; excellent, friendly and prompt staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and incredibly helpful. The room was clean and fresh
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very big room. Huge compared to most hotels. Great bed too. Restaurant attached to hotel had excellent food too.
Stayed 1 night in Dec 2025

10/10 Excellent

Roderick

Stayed 1 night in Nov 2025

8/10 Good

Doug

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness
Clean rooms and friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

VERONIKA

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
The delightful lady attention was friendly, efficient and helpful. And everything was done with a lovely smile. The room was clean, comfortable quiet and a pleasant place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

glen

Liked: Cleanliness, staff & service, amenities
Nice clean room, convenient and great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl and Bill

Liked: Amenities
The room was spacious and clean. We had an excellent meal in the restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Chiswick

Stayed 1 night in Oct 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room & staff were very welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, amenities
Happy staff, great access from the highway
Stayed 1 night in Nov 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean modern room.
Stayed 1 night in Nov 2025

8/10 Good

B-jay

Stayed 1 night in Oct 2025

10/10 Excellent

Janette

Stayed 1 night in Oct 2025

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation in Goulburn.
Stayed 1 night in Oct 2025

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and facilities. Food excellent at restaurant
Stayed 1 night in Oct 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel style good for travelers to get in and get out. Clean and simple.
Stayed 1 night in Oct 2025

2/10 Terrible

Phillipah

Disliked: Cleanliness, staff & service
We called the after hours and it was very unhelpful, they didn’t have any information or anything helpful before we booked. So we informed them we will be arriving at 5am in need of sleep and hopefully breakfast after. this was 23:00, So they said we can book using wotif, so we did that. at 7:30am we called the receptionist to see if we can have a late check out as we arrive at 5:am they refused. We than ask what time was the breakfast as we didn’t have that information, the said it finish at 9am and check out ten. We ask if they can refund our money they refused, so we paid $50 extra to get breakfast and didn’t end up having it, didn’t get our money back, as they wasn’t any options that was a bit ridiculous for us. Now we paid $250 in total to not sleep or eat that’s just not good customer service on us. Considering we had called and informed after hours before booking. we were expecting some kindness. Basically don’t call the after hours they are unhelpful. Second don’t bother paying for breakfast it’s a west of money and you will regret it like I do. Room was very dusty too. Overall I wouldn’t book this place again very disappointed with their lake of empathy and kindness.
Stayed 1 night in Oct 2025