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Mercure Goulburn

4.5 star property

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Photo gallery for Mercure Goulburn

Bar (on property)
Exterior
Property amenity
Superior Room, Multiple Beds
Breakfast and dinner served, international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
2 Lockyer Street, Goulburn, NSW, 2580
  • Big Merino
    ‪1 min walk‬
  • Back To The Arcade
    ‪14 min walk‬
  • Goulburn Base Hospital
    ‪5 min drive‬

Room options

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Jetted Tub

Premium bedding, minibar, desk, blackout curtains

Privilege, Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Mercure Goulburn

Suburban motel with a restaurant and a bar
This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Goulburn. During your stay, you're just a quick walk from Big Merino. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine while dining at Edge Bar & Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Big Merino and 13 minutes by foot from Back To The Arcade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Goulburn also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4.5-star Goulburn motel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Edge Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edge Bar & Restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Mercure Goulburn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lachlan

Stayed 1 night in Jun 2025

10/10 Excellent

Mukda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 1st stay, happy with all facilities, big space and bright light (King room), dinning in the hotel and checkin till 10 pm. Mini -2 last night (12 Jun), room warm and slept well. Happy, will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to motor way and a comfortable stay. The restaurant was also very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing no problems enjoyed my stay
Stayed 1 night in May 2025

8/10 Good

Suzanne

Stayed 1 night in May 2025

8/10 Good

yash

Liked: Cleanliness
Good place
Stayed 1 night in May 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was comfortable and nice. I would recommend it for any one transiting between Sydney and Melbourne.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Stayed 1 night in May 2025

10/10 Excellent

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the restaurant was excellent too.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Roomy and comfortable. Close to takeaways but need to go to town for restaurants as Property restaurant not opened Sundays. The Workers club meal was amazing
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean & quiet
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Disappointed

I have stayed here numerous time but this time we were in a room at The Retreat and there was no couch/lounge, the desk chair was very faded and worn. This was a big drop down in quality to the rooms we have previously stayed in and we were very disappointed as we had paid full price for the room. We will think about staying somewhere else the next time we are in Goulburn
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for us to stop at on the journey
Stayed 1 night in Apr 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay. Restaurant and bar on site
Stayed 1 night in Apr 2025

10/10 Excellent

sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean, spacious and comfortable. Very friendly and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, with comfortable beds.
Stayed 1 night in Apr 2025

8/10 Good

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just stopped for a quick overnight stay on a drive from QLD to Victoria. The property presents like a motel in its layout and style. The room was clean with a nice decent shower however it did have a stale musky smell and amenities are very basic such as the shampoo and conditioner choice etc. the food we ordered for the kids from room service was good- couldn’t complain. Would stay here again.
Stayed 1 night in Apr 2025