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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

A spacious atrium with a high ceiling, ornate wooden balconies, and a central skylight.
Creator video
A spacious lobby with red seating, a central palm tree, and a balcony with wooden railings.
A spacious living room with a red sofa, a glass coffee table, and a fireplace. There is a large window with curtains, a wooden ceiling, and a painting on the wall.
A spacious living room with a high wooden ceiling, red sofas, and a tiled floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Place, Alhambra
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

A bedroom with a bed, a nightstand, a chair, a table, and a window with curtains.

Double Room

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Alhambra views)

A bedroom with a bed, bedside tables, a chair, a window, and a mirror.

Double Room (Alhambra views)

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Balcony

A spacious living room with a red armchair, a glass coffee table with fruits, a fireplace, and a large painting on the wall.

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a glass shower enclosure, a wooden wardrobe, a bed with a purple blanket, and a nightstand with a lamp.

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a wooden staircase, a bed with white bedding, a nightstand, and a hanging light fixture.

Family Room

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A bedroom with a wooden staircase, a bed with white bedding, a nightstand, and a hanging light fixture.

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Palacio de Santa Inés hotel

Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. Cable television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Plaza Nueva and 6 minutes by foot from Alhambra
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 18 and March 18.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/GR/01100
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable and charming accommodations, friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour front desk extremely helpful with any needs and information. Charming hotel, great location and quiet.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, friendly and helpful staff and great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, really good location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very comfortable hotel with helpful front desk staff. It’s a great location close to Alhambra and in small cobblestone neighbourhood. The hotel its self is very unique with the old school corridors and decoration.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loverly place and situated in a prime spot, fantastic staff, especially the hotel receptionist who listened to my wife speaking her broken Spanish, even the maintenance man with him both applauded for her for her attempts. Would definitely go back.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the Alhambra (be aware access to the hotel is up about 20 steps). We can recommend a room with a view of the Alhambra. Super buffet breakfast. Excellent restaurants and bars are all around.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with lots of character in a great location. Staff were very friendly and helpful. Excellent buffet breakfast. So happy we chose this hotel for our stay in Granada.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Charming room, wonderful staff. Great location. Would definitely stay here again.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Not sound proof. The view from room was excellent. Staff was great. Location was great. Would absolutely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richel

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay at this hotel. It was truly perfect. The property is beautiful, charming, and everything was excellent. The location is also amazing—close to everything.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Annabel

Liked: Cleanliness, property conditions & facilities
Fantastic location, beautiful building, superb choice for breakfast and great staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old city hotel. Very helpful and friendly staff. Very accommodating and allowed us to store our bags and use the hotel after check out while waiting for our late departure. Short walk from the plaza or scenic street to the hotel. Do not expect to be dropped off right at the hotel door.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a fantastic location. Gorgeous, quirky room with amazing view of the Alhambra. Lovely helpful staff too.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Pooja

Liked: Cleanliness, staff & service
Great place!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel in unique/great walkable area. Staff was great. Only complaint is WiFi hardly worked. Would stay again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Hotel is very historic and beautiful. Only downside was you can hear everything outside and between rooms. Location is prime.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Peter David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Didn’t need A/C.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful, especially with transportation to and from airports and bus stations. The area where the hotel is has all of the sites that you want to see in Granada, and they are all within walking distance. The breakfast was very good, and the rooms were very clean. I would highly recommend this to anyone.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Room was dated, as was the bathroom. They were ripping out the bathroom next door during our stay. Good breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, amazing location, and the Alhambra views are spectacular.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

patsy

Liked: Cleanliness, staff & service, amenities
Clean room, great location and staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , staff were friendly and location was very convenient !
Stayed 1 night in Dec 2025