3 Sep 2019 by Customer Department Service
Dear Guest, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards
31 Oct 2018 by Customer Department Service
Dear Guest , Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada. We hope to see you again in a very short future.
14 Apr 2023 by Customer Department Service.
Dear Mr Christoph, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future.Best regards
13 Sep 2022 by Customer Department Service
Dear Fabien , Thank you for your kind review. We are delighted to know that your stay with us was pleasant and enjoyable. Size of the rooms are different because this is a XVI Century Palace, original construction are preserved, some rooms are smalls and others medium size. Really charming of the hotel is that each room is different. Ill promise that in your next visit at the Hotel, you ll have a room with a desk Thanks again for your time.Best regards
12 Jun 2022 by Customer Department Service
Dear Andre, We would like to thank you for a 10/10 note! The satisfaction of our Guests is always the best award for us for the hard work and keeps us motivated to keep going. We are glad that you appreciated our staff, the buffet and the location of the Hotel. You are right, it could not be any better. Once again, thank you for your time and we are already looking forward to seeing you again in Granada.
6 May 2022 by Customer Department Service
Dear Christoph, First of all, we would like to thank you for the opinion. We are happy to know that you enjoyed your holidays in our Hotel and we hope that if you ever come back to Spain, you will not forget about us, you are always welcome here. On the other hand, we are sorry that you were disturbed by the noise during the night, We wish you had told this to the Reception, I am sure they would have offered you a room on a higher floor and quieter. We hope that you enjoyed your stay and thank you once again for your opinion. We would be really glad to see you once again. Kind regards,
27 Apr 2018 by Customer Department Service
Dear Guest We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the staff and the hotel itself. You are absolutely right - the location of the Hotel could not be any better, we are in the center of the historic city, close to all the most important attractions and best tapas bars. Thank you once again, it was a pleasure to receive you. Kind regards,
The property is closed between 18 January and 18 March.
As a guest of Palacio de Santa Inés hotel, you'll find a library, tour or ticket assistance, and vending machine. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features multilingual staff, coffee/tea in common area, and concierge services. This 3-star Granada hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.