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4.5 out of 5

"Excellent historicall and friendly hotel. Xxxxxxxxxxxxxxxxxx " More

By a verified traveller on Mon 29 Oct 2018

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€86* Per night/room 2 Apr - 3 Apr

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, City View (Alhambra)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Alhambra and Granada Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Palacio de Santa Inés hotel ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palacio de Santa Inés hotel

Everyone (4) Couples (1) Family (2)
4 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

3 Sep 2019 by Customer Department Service

Dear Guest, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

5 out of 5
Excellent historicall and friendly hotel. Xxxxxxxxxxxxxxxxxx

Posted by on 29 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Customer Department Service

Dear Guest , Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada. We hope to see you again in a very short future.

5 out of 5
Tolles Hotel, im typisch andalusischen Styl, zentral gelegen, alles zu Fuss erreichbar. Reichliches Morgenessen, alles in allem empfehlenswert.

Posted by , from Wintersingen on 12 Apr 2023

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Comment from Hotel Management

14 Apr 2023 by Customer Department Service.

Dear Mr Christoph, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada.We hope to see you again in a very short future.Best regards

4 out of 5
Sehr nettes Hotel mit gutem Preis-Leistungsverhältnis, mitten im Zentrum von Granada. Die Zimmer verfügen leider über keine Schreibtische und vor allem nicht über Balkone. Ansonsten sehr nett.

Posted by on 11 Sep 2022

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Comment from Hotel Management

13 Sep 2022 by Customer Department Service

Dear Fabien , Thank you for your kind review. We are delighted to know that your stay with us was pleasant and enjoyable. Size of the rooms are different because this is a XVI Century Palace, original construction are preserved, some rooms are smalls and others medium size. Really charming of the hotel is that each room is different. Ill promise that in your next visit at the Hotel, you ll have a room with a desk Thanks again for your time.Best regards

5 out of 5
Geniale Lage

Posted by on 16 May 2022

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Comment from Hotel Management

12 Jun 2022 by Customer Department Service

Dear Andre, We would like to thank you for a 10/10 note! The satisfaction of our Guests is always the best award for us for the hard work and keeps us motivated to keep going. We are glad that you appreciated our staff, the buffet and the location of the Hotel. You are right, it could not be any better. Once again, thank you for your time and we are already looking forward to seeing you again in Granada.

4 out of 5
Das Hotel liegt sehr zentral in der Altstadt. Die Zimmer sind etwas klein aber sauber und die Betten sind recht bequem. Leider ist das Hotel sehr schlecht isoliert. Auf dem Platz vor dem Hotel wurde bis 4 Uhr morgens Lärm gemacht und an schlafen war nicht zu denken. Auch Unterhaltungen im Innenhof des Hotels waren fast ungedämpft im Zimmer zu hören.

Posted by on 5 May 2022

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Comment from Hotel Management

6 May 2022 by Customer Department Service

Dear Christoph, First of all, we would like to thank you for the opinion. We are happy to know that you enjoyed your holidays in our Hotel and we hope that if you ever come back to Spain, you will not forget about us, you are always welcome here. On the other hand, we are sorry that you were disturbed by the noise during the night, We wish you had told this to the Reception, I am sure they would have offered you a room on a higher floor and quieter. We hope that you enjoyed your stay and thank you once again for your opinion. We would be really glad to see you once again. Kind regards,

5 out of 5

Posted by , from Tampere on 27 Jan 2022

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4 out of 5
Sehr schön gelegen in Altstadt, sehr nettes Personal, gutes Frühstück. Mit Auto kompliziert zu erreichen, aber gut beschrieben und faire Regelung mit Parkhaus/Taxi, hellhörig (sanitäre Anlagen)

Posted by on 25 Apr 2018

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Comment from Hotel Management

27 Apr 2018 by Customer Department Service

Dear Guest We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the staff and the hotel itself. You are absolutely right - the location of the Hotel could not be any better, we are in the center of the historic city, close to all the most important attractions and best tapas bars. Thank you once again, it was a pleasure to receive you. Kind regards,

About the Palacio de Santa Inés hotel

Location Cuesta Santa Ines 9, Granada, Granada 18010

Renovations + Closures

The property is closed between 18 January and 18 March.

Property Features

As a guest of Palacio de Santa Inés hotel, you'll find a library, tour or ticket assistance, and vending machine. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features multilingual staff, coffee/tea in common area, and concierge services. This 3-star Granada hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Granada Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Domus Selecta
  • Domus Selecta Palacio Santa Ines
  • Domus Selecta Palacio Santa Ines Granada
  • Domus Selecta Palacio Santa Ines Hotel
  • Domus Selecta Palacio Santa Ines Hotel Granada
  • Palacio Santa Inés Hotel Granada
  • Palacio Santa Inés Hotel
  • Palacio Santa Inés Granada
  • Palacio Santa Inés
  • Palacio De Santa Ines Granada
  • Palacio De Santa Ines Hotel Granada
  • Domus Selecta Palacio De Santa Ines
  • Palacio De Santa Inés
  • Palacio De Santa Ines
  • Palacio de Santa Inés hotel Hotel
  • Palacio de Santa Inés hotel Granada
  • Palacio de Santa Inés hotel Hotel Granada

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.