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4.7 out of 5

"Really clean- modern and really comfy beds. Really enjoyed our stay " More

By a verified traveller on Thu 12 Sep 2019

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€66* Per night/room 1 Apr - 2 Apr

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (3 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Room (2 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Gran Hotel Luna de Granada's good location. During your stay, you're just a quick walk from Library of Andalucia. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, body scrubs or manicures and pedicures at GRAN HOTEL LUNA SPA
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Just a 5-minute drive from Alhambra and a few minutes from Granada Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays

Gran Hotel Luna de Granada ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gran Hotel Luna de Granada

Everyone (2) Couples (1) Family (2)
5 out of 5
Really clean- modern and really comfy beds. Really enjoyed our stay

Posted by on 12 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Laura Navarro

Dear guest Thanks for trusting in Sercotel Gran Hotel Luna de Granada and for your reviews about the hotel. We hope to see you again on future occasions Best regards

5 out of 5
Great hotel, lovely staff, quiet room, clean, nice pool, great price, good location when travelling with a car.

Posted by , from Ireland on 13 Sep 2018

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Comment from Hotel Management

24 Oct 2018 by Laura Navarro- Reservas

Dear guest, thank you very much for your great evaluation and comments about our establishment. We hope to see you again on a future occasion. Affectionately

4 out of 5

Nice hotel, centre of amenities, could be better

We stayed at sercotel Luna de granada for 8 days. This was centre of amenities and located about 10-15 minutes of the Alhambra. Facilities were excellent, we opted for buffet breakfast which was convenient for us with the kids. Found the breakfast a good variety of food. Staff was very friendly and always willing to help. Especially when calling a taxi or guidance to the Alhambra and visiting sites. I did find it a bit bizarre that this hotel do not provide you with an iron as it's convenient to have some clothes at hand to wear. Overall good experience with good ameneties. Would defenitely come here again.

Posted by , from birmingham uk on 9 Aug 2018

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4 out of 5

Posted by on 26 Jul 2022

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5 out of 5

Tolles Ambiente mit Top Preis/Leistungsverhältnis

Pros: Sehr gutes und umfangreiches Frühstücksbuffet. Durch zusätzliche Schiebefenster sehr guter Schallschutz (man hört keinerlei Verkehrsgeräusche).
Cons: Leuchten an den Betten sollten unabhängig voneinander schaltbar sein. Zimmer-/Appartment-Tür könnte besser schallgedämmt sein.
Location: Lage: Etwas außerhalb des Zentrums; Busanbindung zum Zentrum nicht optimal.
Wir waren als Familie in der Semana santa hier und besuchten auch unseren Sohn im Albaicín-Viertel (wobei wir durchs Zentrum mussten). Die Busverbindung zum Zentrum könnte besser sein, da man zu Fuß z.B. zur Kathedrale 20min braucht (s. auch GoogleMaps). Manchmal nahmen wir auch ein Taxi in Anspruch, da dies preislich (noch) günstig ist, jedenfalls günstiger als in Köln und Umgebung. Ansonsten herrscht im Hotel ein sehr angenehmes und großzügiges Ambiente vor mit zuvorkommendem und auch ausreichendem Personal am Empfang. Nur der Innen-Pool könnte größer sein ... Fazit: Man kann sich hier sehr wohlfühlen, auch bei Regenwetter (Cafeteria, ruhiger Aufenthaltsraum, Fitnessraum ...) bei gleichzeitig sehr gutem Preis/Leistungsverhältnis (für uns im Dreibettzimmer 105 € pro Tag incl. umfangreichem Frühstücksbuffet)

Posted by , from Bergisch Gladbach on 1 Apr 2018

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5 out of 5
Kävelyetäisyys vanhasta kaupungista. Mukavat, isot huoneet

Posted by on 20 Feb 2017

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Property Features

Gran Hotel Luna de Granada offers its guests a full-service spa, an indoor pool, and a sauna. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Gran Hotel Luna de Granada. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Granada hotel is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 3 buildings
  • Conference rooms
  • Built in 1995
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Granada (YJG-Granada Train Station) (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Gran Hotel Luna de Granada offers 366 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

GRAN HOTEL LUNA SPA has massage/treatment rooms. Services include body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Gran Hotel Luna de Granada offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls and litter trays are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total amount of the reservation at any time for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 70
  • Covered self-parking fee: EUR 17.95 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granada Gran Luna Hotel
  • Hotel Granada Gran Luna
  • Sercotel Gran Hotel Luna Granada
  • Sercotel Gran Luna Granada
  • Sercotel Granada Gran Luna
  • Sercotel Hotel Luna
  • Sercotel Luna

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.