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4.2 out of 5

"Situated perfect, spacious room we had double room 2 large comfy single beds as one, only had breakfast but more than adequate continental with hot fo ... " More

By a verified traveller on Sun 17 Sep 2017

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Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€63* Per night/room 26 May - 27 May

Classic Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Sercotel Palacio De Los Gamboa's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • 5 minutes by foot from Granada Cathedral and a 2-minute drive from Alhambra
  • Airport shuttle service available for a fee

Sercotel Palacio De Los Gamboa ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sercotel Palacio De Los Gamboa

Everyone (3) Couples (3)
5 out of 5

Posted by on 9 Jan 2019

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Comment from Hotel Management

21 Feb 2019 by Front Office Manager

Gracias por su estancia con nosotros y por otorgarnos la máxima puntuación. Saludos.

2 out of 5
The room is so much smaller than it's presented on the website. We had to get an extra cover to be able to sleep as the heater are off very early. The tv was parallel and angled to the bed, such they can make sure that no one can see the tv screen !! The corridor was very loud early on the morning. Overall we had a bad experience and the hotel management should seriously take an action.

Posted by , from cordoba on 15 Feb 2018

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5 out of 5

September 2017 city break - Perfect for us

Pros: Location, staff, standard.
Cons: Struggling to suggest.
Location: Bars dinning Flamenco historic buildings easy walk. I have not posted photo's to many to choose, recommend good camera, intenet photos are accurate.
Situated perfect, spacious room we had double room 2 large comfy single beds as one, only had breakfast but more than adequate continental with hot food by request (sausage egg bacon - European standard) organised taxi 'circa' 120euro week day 'circa' 145euro week end one way Malaga to Granada, organised Alhambra Palace 'circa' 110euro 2 people highly recommended guide and coach included nothing else 'but do compare costs' - we would highly recommend this hotel. Educational for Students / young Teens.

Posted by , from UK on 17 Sep 2017

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4 out of 5

Excellent choice

The overriding highlight of this hotel is its location - very central and Alhambra about 25 minutes away (albeit uphill!). However, unfortunately for us there were some building works going on outside our window yhat were noisy in the mornings -our other window looked straight into someone's office! Also, for a 4-star hotel, and being an English person, we felt it was a shame that there were no tea or coffee making facilities in the room. But the staff were lovely and helpful, including the bar staff - although we did not have a meal at the hotel, the tapas we were given with our drinks was tasty.

Posted by on 11 Apr 2016

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5 out of 5

Great location

Very nice hotel with perfect location in city centre. Difficult to get to with a car though but found it eventually. Only thing missing in the room is a kettle and coffee/tea facilities.

Posted by on 22 Oct 2015

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4 out of 5
Gute Lage im Zentrum, am Hotel nichts auszusetzen. Tiefgarage vorhanden, obwohl etwas teuer (22€). Bei Anfahrt ist zu beachten, dass man als Hotelgast durch einige Einbahnstrassen fahren muss/darf.

Posted by on 30 Aug 2017

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About the Sercotel Palacio De Los Gamboa

Location Plaza Gamboa s/n, Granada, Granada 18009

Property Features

WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and ski storage are also featured at the business-friendly Sercotel Palacio De Los Gamboa. For a fee, parking is available. This 4-star Granada hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Granada Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Palacio De Los Gamboa offers 70 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Sercotel Palacio De Los Gamboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hesperia Granada
  • Hesperia Granada Hotel
  • Hesperia Hotel Granada
  • Granada Hesperia Hotel
  • Hesperia Granada Hotel Granada
  • Hesperia Granada Hotel
  • Sercotel Palacio De Los Gamboa Hotel
  • Sercotel Palacio De Los Gamboa Granada
  • Sercotel Palacio De Los Gamboa Hotel Granada

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.