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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Welcome to our hotel lobby, featuring a reception desk with a geometric design and comfortable seating area.
Relax by the rectangular pool surrounded by a deck and lounge chairs.
Enter through the grand entrance, supported by large columns, into a hotel with a glass door.
Relax in a stylish room with a comfortable bed, sofa, and coffee table.
Relax in comfort with a variety of seating options, including tables, chairs, and benches, and enjoy a cup of coffee at the on-site station.

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Meijer Corporate Headquarters
    ‪4 min drive‬
  • DeVos Performance Hall
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video-game consoles and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG, you'll be close to DeVos Performance Hall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from DeVos Performance Hall and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 553 reviews
Rating 8 - Good. 191 out of 553 reviews
Rating 6 - Okay. 41 out of 553 reviews
Rating 4 - Poor. 17 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zulfiqar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Overall good experience. Extremely friendly staff, clean rooms with comfortable beds. Good location and its quiet to be so close to highway.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was around several restaurants. It was quite and by the AMC movie theater. Not to far from the Latern Festival thats going on right now at the John Ball park zoo.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the reasons we chose to stay here was the complimentary breakfast. Our group of nine was traveling in two cars and wanted to have a quick breakfast and then hit the road without having to make a separate stop. The pancake maker wasn't working. There was exactly one "omelette" left and it was cold. Similarly, one cinnamon roll available. Microwave was in a different room, and no one around to ask so just found by chance. The orange juice was like water. There were only two bath towels in the room. There was no bag for dirty laundry. No pen or pad of paper as is customary. The TV guide button did not work. There's more, but I'm done with this place.
Stayed 1 night in Apr 2025

8/10 Good

Kubra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Mushuklay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Over all very nice place. 1 problem, no one at the desk for 20 min. when I arrive. I know every one is busy, but you need someone at the front desk at all time. Over all every thing worked out.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff was helpful and polite. I lived the shopping right next door!
Stayed 2 nights in Apr 2025

4/10 Poor

Clarissa

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Blah

The toilet Barry worked. Had to wait 20-30 min in between flushes. Was frustrating
Stayed 1 night in Apr 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, comfortable room with excellent amenities. Highly recommend!
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service

An okay stay

We got to the hotel at 5 and then had to wait 30 minutes for our room to be ready. We gave no indication that we would be in later than the 3pm check in time. The rooms are average, seems clean but just look old. The picture of the pool makes it look huge but it’s actually very small and was packed to the brim. At breakfast they kept running out of things. But the staff was super attentive and quick to get us what we needed after checking in.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Naimesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 4 nights in Mar 2025

8/10 Good

John, Daufuskie Island

No food available at 8 am for breakfast. It was announced that some additional food was being prepared and it would be available in 15 minutes and once that was gone, breakfast would be over well ahead of the scheduled period advertised. Disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was VERY helpful solving a complication.
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Teh

Stayed 1 night in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was secluded from any noise the only downfall was the pool was so small that with everyone swimming it was crowded.
Stayed 1 night in Mar 2025