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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Check-in/check-out kiosk
Suite, Multiple Beds
Exterior
Exterior
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • LMCU Ballpark
    ‪4 min drive‬
  • DeVos Performance Hall
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video-game consoles and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG, you'll be close to DeVos Performance Hall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from DeVos Performance Hall and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 537 reviews
Rating 8 - Good. 181 out of 537 reviews
Rating 6 - Okay. 41 out of 537 reviews
Rating 4 - Poor. 17 out of 537 reviews
Rating 2 - Terrible. 18 out of 537 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was secluded from any noise the only downfall was the pool was so small that with everyone swimming it was crowded.
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness

Not impressed

The room was clean, and the bed was comfortable, we were not a fan of the pillows. The walls were really thin as we could hear the people walking above us and you could hear from the room above and beside us every time they used the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Dianne

Travelled with family, Travelled with family and small children
Disliked: Amenities
It was okay. Nothing spectacular but not terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice properly with a restaurant and bar on site.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet breakfast was good. Easy check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Bailie

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Won’t be back

Front desk was not pleasant. Tried to check in a little early and were turned away. Still didn’t have room available AFTER posted check-in time of 3pm. Wasn’t willing to accommodate our large group in trying to room on the same floor. The pool gave every single girl (8 girls!) rashes on their back end and feet.
Stayed 1 night in Feb 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brendalee

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 3 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Could be better
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a night

I even got in at midnight, and the front desk staff was friendly and helpful. Everything was clean from start to finish, there was a variety of breakfast in the morning, and I felt safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness
Disliked: Room comfort
Good stay for the money
Stayed 2 nights in Jan 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great. Very friendly and helpful. Facilities were clean and we enjoyed the options for breakfast the next morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool down, but live the dive products in room.
Stayed 1 night in Jan 2025

10/10 Excellent

hugo

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Dec 2024