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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Check-in/check-out kiosk
Exterior
Pool
Free daily on-the-go breakfast
Suite, Multiple Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Place, LMCU Ballpark
    ‪3 min drive‬
  • Place, Meijer Corporate Headquarters
    ‪3 min drive‬
  • Place, Grand Valley State University - Pew Campus
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video-game consoles and complimentary newspapers. Select Comfort beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG, you'll be close to Van Andel Arena. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Meijer Corporate Headquarters and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 626 reviews
Rating 8 - Good. 199 out of 626 reviews
Rating 6 - Okay. 50 out of 626 reviews
Rating 4 - Poor. 18 out of 626 reviews
Rating 2 - Terrible. 22 out of 626 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I always book Holiday Inn Express & Suites!! Always Clean! and beds are super comfy
Stayed 1 night in Sep 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, large parking lot, friendly efficient desk clerks & housekeeping staff. Wonderful spacious & clean room with the most comfortable bedding! Quiet area. Restaurants & shopping nearby. Would highly reccomend & will stay again when in the area!
Stayed 4 nights in Sep 2025

6/10 Okay

Maisa

Travelled with partner
Disliked: Staff & service
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Yesler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

Excelente atención
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and clean rooms
Stayed 2 nights in Sep 2025

8/10 Good

Chad

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like you can never gobwrong with an IHG hotel. Our stay was wonderful. My kids had a blast in the very clean pool and jacuzzi. The beds and pillows were so comfortable and the staff was excellent! We would definitely come back to this hotel in the future.
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean very busy weekend breakfast was great starter.
Stayed 1 night in Sep 2025

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed myself here
Stayed 5 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay here again

Food was good, room was clean.
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Raelynn

I was expecting breakfast like all the other holiday inns where we had biscuits (there weren’t any) and no waffles just pancakes. Half n half and sugar was out just unimpressed and the omelets were cold
Stayed 1 night in Sep 2025

6/10 Okay

Deanna

Stayed 1 night in Jul 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service

Will be good to be home

They need new mattresses and should wash the comforter inserts all the time. Bad body odor on my comforter insert . They brought me a different one that was clean smelling. Service person was great but neighbor blasting tv not so much
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Shower water weak because 1/2 water was going through faucet, no grab bar in shower, toilet would not flush unless you stood there and held lever down, sink bask splash didn’t touch walls( no issue for us but water can get behind it causing mildew), breakfast; turkey patty was like cardboard, pancakes were very thin. I will say cleaners were very nice and details as was the breakfast attendant was extremely pleasant and attentive. Folks eating really liked her.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms and spacious. Swimming pool and hot tub great, but a little sandy in the bottom. It didn't stop the fun. We will be returning to this facility for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the front desk was friendly and helpful. Breakfast was delicious. And we appreciate that breakfast is early so we can get one with our day.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025