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Sunstar Hotel Grindelwald

4.0 star property

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Photo gallery for Sunstar Hotel Grindelwald

A cozy outdoor seating area with a fireplace, surrounded by a mountainous landscape and a clear sky.
A person in a red swimsuit relaxing by a pool with a view of snow-covered mountains through large windows.
A hotel with multiple buildings, snow-covered surroundings, and a mountain backdrop.
A cozy room with two leather chairs facing a large window overlooking snow-covered mountains. A small table with a candle, a glass of water, and a decorative item is in the center.
A breakfast buffet with pastries, fruits, and flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Pfingstegg Cable Car
    ‪6 min walk‬
  • Place, Sportzentrum Grindelwald
    ‪9 min walk‬

Room options

View all photos for Single Room (Wetterhorn)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Standard Nova)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Premium)

A hotel room with a neatly made bed, a dining table with breakfast items, and a small round table with cheese and meats.

Double Room (Premium)

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Standard)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Double Room (Standard)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Standard Eiger)

A hotel room with a large bed, two bedside lamps, a chair, a desk, and a window with curtains.

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(18 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

A hotel room with a bed, two armchairs, a coffee table, and a fruit basket.

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family room Eiger

A living room with a sofa, two armchairs, a coffee table, a TV, and a wooden bookshelf.

Family room Eiger

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Single Room Wetterhorn

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room Wetterhorn

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Wetterhorn)

A hotel room with a wooden wardrobe, a desk with a chair, a bed with a blanket, and a TV.

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wetterhorn Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Wetterhorn Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of a snowy landscape.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Eiger Mountain & Soul Resort
Grindelwald
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 637 reviews
The price is €508
includes taxes & fees
17 Aug - 18 Aug
Eiger Mountain & Soul Resort

About this property

Sunstar Hotel Grindelwald

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The free breakfast at Sunstar Hotel Grindelwald gets high marks from our customers. During your stay, you're just a quick walk from First Cable Car. Enjoy features like free WiFi in public areas and free train station pick-up service, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Ambiance
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, hydrotherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from First Cable Car and 6 minutes by foot from Pfingstegg Cable Car
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5920 square feet (550 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Ambiance - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Adlerstube - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunstar Hotel Grindelwald offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1008 reviews
Rating 8 - Good. 199 out of 1008 reviews
Rating 6 - Okay. 53 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from everything and the staff was super helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lynne Whipple

Liked: Cleanliness, staff & service, amenities
Very nice hotel, great location, wonderful staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking beautiful hotel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and outstanding view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, very clean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and one of the more modern hotels. Breakfast experience was amazing and the views from the balcony were great! Recommend the junior studio suite for views and experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with stunning views of the alps. Room was incredible. Small, but everything you could ever need was available. I wouldn’t hesitate to stay here again. A wonderful few days
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! The staff and the room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to be in Grindewald! Enjoyed every day we were there. a must stay!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Vaghesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Supportinve Staff. Good Breakfast. Amazing View
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Jarrod

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

JAEMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really good hotel you want to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Breanna

Liked: Cleanliness, property conditions & facilities
Room was nice with a beautiful view , directly across the street from Grindelwald first
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with walking distance to everything.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alban

Excellent service front desk lobby very
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lucicleide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel was perfect, from the quality of the services provided to the comfort of the room, as well as the friendliness of the staff. We felt very welcomed during our stay. The view was fantastic! We will definitely be back.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tsungchuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with beautiful view.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an amazing Hotel. I really enjoyed my stay here and will recommend everyone.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Everything was great! This is my very favorite hotel. The room is clean and cozy with wonderful little touches like restocked drinks in the mini fridge and chocolates on the pillows. The breakfast is immense and delicious. The spa area is so beautiful and relaxing. They allow pets and parking is easy. Staff is friendly, the lounge seating is comfortable and spacious. What a wonderful place!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location - loved everything about it
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Kakhaber

Liked: Cleanliness, property conditions & facilities
All over it was a good decision to stay in this hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
I love the general atmosphere in and around this hotel.
Stayed 4 nights in Jul 2025