Bay Gardens Hotel

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Bay Gardens Hotel

An inflatable water park with various play structures and slides.
Property video
A hotel lobby with a reception desk, seating area, and a view of the bar area.
A sign for Bay Gardens Hotel surrounded by lush greenery and vibrant flowers.
A hotel room with a bed, a desk, a chair, and a view of a garden through a glass door.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪138 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Croton Standard King

7.0 out of 10
Good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room King

8.0 out of 10
Very good
(25 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room Double

8.6 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Croton Standard King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Bay Gardens Hotel

Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Bay Gardens Hotel. During your stay, you're just a quick walk from Baywalk Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Baywalk Shopping Mall and a 1-minute drive from Rodney Bay Marina
  • Free beach, local-area, and theme park shuttle service
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3.5-star Gros Islet hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1008 reviews
Rating 8 - Good. 342 out of 1008 reviews
Rating 6 - Okay. 148 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 49 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Pleasant helpful staff. Tasty breakfast choices.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS FANTASTIC
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elvin De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcomed from the beginning to the end. Very helpful and attentive and they made sure all of my group was well taken care of.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Abdoul Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean property.. if you are looking for a great time and vacation this is the place to be
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Ulla Marjatta

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness
Friendly staff, wonderful breakfast with great variety!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older traditional resort but well kept. Rooms spotless, great staff. Excellent breakfast including an assortment of local cuisine. Regular scheduled shuttle to the beachfront resort but only a 20 min easy walk. Local shops and supermarket next to hotel. Karaoke at the bar!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. From the moment I arrived, the staff was incredibly friendly and welcoming, making check-in a breeze. The breakfast was a highlight—everything was fresh, delicious, and offered a great variety. Plus, you can’t beat the location! It’s close to everything, which made it so easy to get around and explore.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness
Yes the overall facility was clean hospitality was welcoming staff was friendly. Breakfast was really good
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Guerino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Gardens is one of the best hotels that I have ever stayed in. The staff is very nice and diligent. They keep the property very clean. I am lookimg to staying there again when I visit St Lucia.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and cleanliness was great I would visit again for sure Thank you for everything
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but small and the staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

vicki

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the close proximity to town. Staff was wonderful and breakfast was great different things each day
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Tracy Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was excellent will be coming back most definitely 😎
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Markaisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry service is great staff very courteous and professional
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness
Breakfast was amazing especially for a vegetarian! Lots of options. Quick walk to the beach and great activities for the kids! The Karaoke kept us laughing through the night. Will be back again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add more flavor to the food
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast lacks variety and the towels are not clan and often have dirty stains. The staff is pleasant.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jarrel

Excellent quality
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Charles-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and overall great value for the pricepoint!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Valmiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was undergoing renovations but this was not distracting or problematic. The room while a bit on the older side was very well appointed and kept clean. The staff was extremely friendly, and the food was very tasty and reasonably priced. The location was excellent especially when paired with the access to the Resort via the shuttle. I would highly recommend this hotel for good value. Close to KFC and a decent shopping area.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Victoria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food & service would go there again
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

Sophia X

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beginning with front desk! Room smell fresh after cleaning. Location is excellent, very close to shops, bank, grocery stores plus many more.... and eatery restaurants. Close to beach!
Stayed 4 nights in Mar 2026