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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(211 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Plaza Genova Centro. During your stay, you're just a quick walk from Guadalajara Cathedral. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Degollado Theater and 5 minutes by foot from Guadalajara Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Plaza Genova Centro. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guadalajara hotel is smoke free.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1095 out of 1755 reviews
Rating 8 - Good. 411 out of 1755 reviews
Rating 6 - Okay. 138 out of 1755 reviews
Rating 4 - Poor. 55 out of 1755 reviews
Rating 2 - Terrible. 56 out of 1755 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, moldy, dingy, dark rooms. Shower was backed up. Lights did not work properly.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very bad. The room was in a very bad condition. The bathroom was the worst part, the water was very cold, not even warm, the sink was dripping water with horrible patches all around from top to bottom, the ceiling had bad black mold and it felt like a piece of it was about to fall and it was very duty. The only light in the room (lamp) was not working, the tv and the telephone(which I needed for room service for food and toilet paper as there was none) were not working as well. The comforters had red stains on it so hopefully it was not blood. Overall, worst hotel ever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca de la catedral, muy buena atención, todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, the bar staff were extremely friendly, will stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lis empleados muy super atentos y serviciales
Stayed 1 night in Aug 2025

8/10 Good

Amanda Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was good for the price. My initial room was in bad conditon with a leaking roof over the toilet and very loud from the outside traffic, as well as not equipped with drinking water. Luckily the hotel staff was prompt at getting me into a new cleaner and quiter room that also had water provided. The hotel stated that it has a gym, but it is just a room with 3 treadmills, one of which was broken. Do not recommend if you need to stay somewhere with a gym.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible a todo el centro, muy cómodas las habitaciones y el personal muy atento, sin duda regresaria
Stayed 3 nights in Aug 2025

8/10 Good

raymundo

Liked: Staff & service
Family-friendly
Stayed 1 night in Sep 2025

4/10 Poor

Aracely

Travelled with family
Disliked: Property conditions & facilities

Old Rooms

The rooms are old and have a musty smell to them. A lot of mold in restroom. The lobby is nice but they need to redo the rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Oscar

Liked: Staff & service, amenities
Habitaciones muy obscuras, el baño sin mantenimiento
Stayed 7 nights in Jul 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

10/10 Excellent

Anais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Close to important points of the city. Staff were very friendly and helpful. I would stay here again, no doubt!
Stayed 6 nights in Aug 2025

10/10 Excellent

Karime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you just want to stay somewhere in the center of Guadalajara!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean!!!
Stayed 7 nights in Jul 2025

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 4 nights in May 2025

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the 2nd floor where the windows don't close properly. Therefore, there was noise from the street constantly@!!!
Stayed 7 nights in Aug 2025

6/10 Okay

Carlos Zamora

Travelled with partner
Liked: Cleanliness
Algunos empleados del hotel fueron groseros. Las habitaciones cuentan con buena limpieza
Stayed 3 nights in Aug 2025

6/10 Okay

Thalia

Disliked: Cleanliness
It was very dirty, the pillows had a weird and annoying odor. The building was dirty too. And the staff could be more friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Onofre

Liked: Staff & service
Employees very polite and friendly but the restroom next to the gym was nasty I asked them to clean it but they didn’t do it we were there for a week and it was never cleaned
Stayed 7 nights in Aug 2025

6/10 Okay

Jesus Ramírez

No good food no Pool
Stayed 4 nights in Aug 2025

6/10 Okay

Juan

Stayed 4 nights in Jul 2025

4/10 Poor

Ana

Stayed 3 nights in Jul 2025