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Sheraton Guangzhou Hotel

5.0 star property

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Property video
Club Suite, 1 Bedroom | Living area
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Premier Room, 1 King Bed (View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Sheraton Guangzhou Hotel

This hotel features 4 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Sheraton Guangzhou Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Tee Mall. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • The 4 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Taikoo Hui and a few minutes from Canton Tower
  • Airport and train station pick-up shuttle service available for a fee
Sheraton Guangzhou Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. The luxury Sheraton Guangzhou Hotel also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Guangzhou Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 912 reviews
Rating 8 - Good. 261 out of 912 reviews
Rating 6 - Okay. 44 out of 912 reviews
Rating 4 - Poor. 16 out of 912 reviews
Rating 2 - Terrible. 11 out of 912 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Bee-Theng

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Location fantastic, near shopping malls, wide food choices , subway next to hotel. Hotel outdoor swimming pool has a good view of its surrounding and is nice to sit and chill out.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mona

Stayed 2 nights in Oct 2025

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with my family!
Stayed 3 nights in Dec 2025

6/10 Okay

Dominique

Liked: Cleanliness, property conditions & facilities, room comfort
Wifi speed is slow, Room temperature set at lowest 22c , can’t adjust lower but the room feel warmer than 22…breakfast quality isn’t the best..
Stayed 2 nights in Dec 2025

10/10 Excellent

DAISUKE

Stayed 1 night in Nov 2025

10/10 Excellent

Koh Sock Hoon

Stayed 7 nights in Nov 2025

10/10 Excellent

shlomo

Stayed 4 nights in Oct 2025

10/10 Excellent

Christian, Accra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a lovely place to be.
Stayed 1 night in Nov 2025

10/10 Excellent

Share Lin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My second time staying in Sheraton GZ Concierge n reception were very helpful and friendly. Housekeeper has maintained the room very clean. A lot of variety for breakfast and was very delicious. Overall good experience and excellent service.. location was convenient. Recommend more friends to stay in your hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Haiying

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is clean, the staff is very friendly. Breakfast is excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

fabricio

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Tong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I chose it because it is close to Subway station.
Stayed 5 nights in Nov 2025

10/10 Excellent

jenny

Stayed 6 nights in Oct 2025

10/10 Excellent

yue hwei

Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandar, Dubai

Stayed 1 night in Oct 2025

10/10 Excellent

To

Stayed 7 nights in Oct 2025

8/10 Good

SAMANTHA, NORTH KINGSTOWN

Stayed 4 nights in Oct 2025

10/10 Excellent

Layla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

10/10 Excellent

Charbel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. Keep it up
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025