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4.0 out of 5

"More effort to clean the room would be better. I had 2 keys and only 1 worked even after several attempts to have it reprogrammed at reception. " More

By a verified traveller on Mon 29 Apr 2019

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Premier Non-Smoking Twin Bed Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
€98* Per night/room 2 Apr - 3 Apr

Garden Non-Smoking King Bed Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kapok 66 Non-Smoking King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kapok 66 Non-Smoking Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Non-Smoking King Bed Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

E500 Non-Smoking Twin Bed Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at The Garden Hotel Guangzhou, you'll be connected to a shopping centre and within walking distance of Guangzhou Martyrs' Memorial Garden. Features include free WiFi in public areas and free self-parking, plus 9 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Waterfall Restaurant瀑布餐厅, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 3-minute drive from Beijing Road Pedestrian Street and 13 minutes from Canton Fair Complex
  • Airport shuttle service available for a fee

The Garden Hotel Guangzhou ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Garden Hotel Guangzhou

Everyone (2)
3 out of 5
More effort to clean the room would be better. I had 2 keys and only 1 worked even after several attempts to have it reprogrammed at reception.

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by The Garden Hotel

Dear Guest, Thank you for taking the time out to write about your recent stay with us at Garden Hotel. I'm sorry to hear that you've had unpleasant experiences during your stay with us. Please rest assured that I've brought such issues up to our management team and proper actions will be taken to rectify all those mentioned points given out on the review. Once again, we're truly sorry for the all the inconvenience happened on your past stay and sincerely hope to hear from you soon and have another chance to showcase the true spirit of the Garden Hotel guest experience. Best regards, Jimmy Guest Experience Manager

4 out of 5

good location, nice service, excellent breakfast

Pros: location
Cons: facility
Location: shopping, eating and convenience to access
everything is fine so far for this stay except the facilities in the room need to improve. Some lights are not working when I stepped into the room, the staff came to check but did not do anything.

Posted by , from coventry, uk on 31 May 2017

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Comment from Hotel Management

27 Jun 2017 by Brian

Dear Guest, Thank you for taking the time out to write a review and thank you for your continued support. I'll pass along the issues you've experienced to our management team for followup. Thank you for bringing this to our attention. Regards, Brian Ding Guest Experience Manager

4 out of 5
Upea huone ja hotelli, mutta aamiainen on ruuhkainen, kuin rautatieasema.

Posted by on 23 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Leila J.

Dear valued guest, Thank you very much for your review. Best Regards, Guest Relations LN Garden Hotel, Guangzhou

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Guest Relations LN Garden Hotel, Guangzhou

Dear valued guest, Thank you for sharing your comment with us! We genuinely feel privileged to read your kind comments about your recent experience at LN Garden Hotel, Guangzhou. Your satisfaction is always a motivation for us and definitely the key to our success. Thank you for giving us the opportunity to make your stay in LN Garden Hotel, Guangzhou an enjoyable and we look forward to seeing you in near future. Yours sincerely,

Property Features

There are 9 restaurants on site. Public spaces have free WiFi. The Garden Hotel Guangzhou offers its guests outdoor tennis courts, a sauna, and a fitness centre. There are 10 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury The Garden Hotel Guangzhou. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Guangzhou hotel.

  • 828 guestrooms or units
  • 30 levels
  • 9 dining venues
  • Conference rooms
  • Built in 1984
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Guangzhou Railway Station (4.4 km / 2.7 mi)
  • Metro station: Ouzhuang Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Garden Hotel Guangzhou offers 828 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Waterfall Restaurant瀑布餐厅 – This buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner.

Peach Blossom桃园馆 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.

Japanese By The Pond庭日本餐厅 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Lai Wan Market荔湾庭 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.

Connoisseur名仕阁 – This restaurant specialises in French cuisine and overlooks the garden. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Racquetball/squash on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Garden Hotel Guangzhou offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Car required
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 159.6 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 380 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Guangzhou
  • Garden Guangzhou Hotel
  • Garden Hotel Guangzhou
  • Guangzhou Garden
  • Guangzhou Garden Hotel
  • Guangzhou Hotel Garden
  • Hotel Garden Guangzhou
  • Hotel Guangzhou Garden
  • Garden Hotel
  • The Garden Guangzhou Guangzhou
  • The Garden Hotel Guangzhou Hotel
  • The Garden Hotel Guangzhou Guangzhou
  • The Garden Hotel Guangzhou Hotel Guangzhou

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.