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Hilton Garden Inn Guatemala City

4.0 star property

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Photo gallery for Hilton Garden Inn Guatemala City

Meeting facility
Property video
Breakfast, lunch, dinner served; international cuisine
Room, 2 Queen Beds
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3

View all photos for Junior King Suite with City View

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite with City View

  • Sleeps 4

View all photos for Junior King Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite

  • Sleeps 4

View all photos for 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds

  • Sleeps 4

View all photos for 2 Queen Beds City View

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds City View

  • Sleeps 4

View all photos for 2 Double Beds Cityview

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds Cityview

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, soundproofing, iron/ironing board

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

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About this property

Hilton Garden Inn Guatemala City

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Oakland Mall and a 2-minute drive from Natural History Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. Free self parking is available.

This Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 945 reviews
Rating 8 - Good. 262 out of 945 reviews
Rating 6 - Okay. 77 out of 945 reviews
Rating 4 - Poor. 33 out of 945 reviews
Rating 2 - Terrible. 24 out of 945 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Johanna

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron los desayunos de los niños cuando reserve la habitacion con desayunos y me indican que solo incluye los desayunos de los adultos, unicamente por lo demas todo al 100
Stayed 1 night in Nov 2025

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff always nice.
Stayed 2 nights in Nov 2025

8/10 Good

Brielle

Liked: Cleanliness, property conditions & facilities
The stay itself was great. Room clean and a great place to relax before our big travel day. Bed was very comfortable! The only thing I’d like mentioning: we arrived from Antigua at 3:30, very ready to check in & relax. When we checked in - the room wasn’t ready. Luckily it was ready pretty soon after (3:35ish?). But with a check in stating 3pm, this was a shock. Happy we did not arrive any earlier because that would have been very stressful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed, Parkland

Liked: Cleanliness, property conditions & facilities
Room service was excellent, staff was great, breakfast was super
Stayed 5 nights in Nov 2025

10/10 Excellent

Huber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, customer service excellent. The location was very convenient, close to the airport and local restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Dennice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff is Excelente. Alex in the dinner room Great. Sara from housekeeping was Fabulous, she found monet oyt my door and return it perfecto
Stayed 2 nights in Nov 2025

8/10 Good

tali, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

…
Stayed 4 nights in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Room comfort
Clóset not so clean. They should charge you in dollars not in quetzal because you lose on the exchange rate.
Stayed 3 nights in Sep 2025

10/10 Excellent

orquidia del c baez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service feel safe you can walk everywhere
Stayed 3 nights in Aug 2025

4/10 Poor

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but comfy. The smart TV didn't allow us to use Netflix. My main issue is the car service that the hotel uses. The airport is 10 minutes away and the price should have been about $15. We left at 9pm, so there wasn't any traffic. I paid the driver with my credit card. Upon reviewing my charges, I saw a charge of $45.70 for the taxi. I reached out to the hotel and she apologized for the charge. She mentioned that the fare increased a few months ago, but the new price was still lower than what I was charged. They should look for an honest company.
Stayed 1 night in Aug 2025

10/10 Excellent

neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

MARCELA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was clean and comfortable would recommend again.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good option, and I want to come back in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Willis, austin

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly. The breakfast was amazing every day. Fresh food with a great variety.
Stayed 6 nights in Jul 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, the room seem to be a little bit small, but was clean, overall all good.
Stayed 1 night in Jul 2025

8/10 Good

Flavio

Stayed 1 night in Jul 2025