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Hilton Garden Inn Guatemala City

Property class: 4

Choose dates to view prices

Photo gallery for Hilton Garden Inn Guatemala City

A hotel lobby with a reception desk, seating area, and a green vertical garden.
Property video
A bar area with a counter, stools, and a decorative wall.
A hotel room with two beds, a desk with a chair, a sofa, and a large floral artwork on the wall.
A lobby with a reception desk, seating area, and a staircase.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a coffee maker, a TV, and a large floral artwork on the wall.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a bedside telephone, and a wall-mounted mirror.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with curtains.

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a painting on the wall.

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a bedside table with a phone, a chair with a striped pillow, and a wall-mounted artwork.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a flat-screen TV, a painting of tulips, and a door with a sign.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large mirror.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a nightstand with a telephone, a chair, and a large floral artwork on the wall.

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior King Suite with City View

A hotel room with a bed, bedside table, desk, chair, and artwork on the walls.

Junior King Suite with City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Guatemala City

A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite.
LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Late check-in subject to availability
Late check-in fee

Check-out

Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 988 reviews
Rating 8 - Good. 267 out of 988 reviews
Rating 6 - Okay. 79 out of 988 reviews
Rating 4 - Poor. 33 out of 988 reviews
Rating 2 - Terrible. 28 out of 988 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy this hotel and have come several times. Staff is friendly, food is good, service is responsive.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness
Very clean, comfortable, staff was very friendly.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
Room service was excellent, staff was great, breakfast was super
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff always nice.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Otto

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. clean and quiet at night.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

tali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Humza

Liked: Cleanliness, staff & service, amenities
Staff was outstanding and really nice.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness
Clean place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not try the breakfast but staff was wonderful!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Large comfortable room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Yes, staff was curtious and the room was clean.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Huber

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, customer service excellent. The location was very convenient, close to the airport and local restaurants.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms and accommodations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Shyrly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, staff friendly, clean rooms.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 14 nights in Apr 2025
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful front desk staff. Room is nice, clean, and modern.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mynor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Christy

Liked: Amenities
Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and spacious room with all amenities. Very friendly staff. Very close to the airport and in a very good and safe neighborhood with lots of options for walking around.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I loved to stay at this hotel, staff very attentive and nice
Stayed 1 night in Dec 2022