Hilton Garden Inn Guatemala City

4.0 star property

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Photo gallery for Hilton Garden Inn Guatemala City

Meeting facility
Property video
Room, 1 King Bed
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room with City View

  • Sleeps 3
  • Free Wi-Fi

Junior King Suite with City View

  • Sleeps 4
  • Free Wi-Fi

Junior King Suite

  • Sleeps 4
  • Free Wi-Fi

2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds City View

  • Sleeps 4
  • Free Wi-Fi

2 Double Beds Cityview

  • Sleeps 4
  • Free Wi-Fi

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Hilton Garden Inn Guatemala City

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a microwave in a common area.
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Oakland Mall and a 2-minute drive from Natural History Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 45.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess

Princess Guatemala

Princess Hotel Guatemala

Hotel Princess Guatemala/Guatemala City

Princess Hotel Guatemala City

Hilton Garden Inn Guatemala City Hotel

Hilton Garden Inn Guatemala City

Hilton Garden Guatemala City

Hilton Garden Inn Guatemala City Hotel

Hilton Garden Inn Guatemala City Guatemala City

Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 960 reviews
Rating 8 - Good. 265 out of 960 reviews
Rating 6 - Okay. 78 out of 960 reviews
Rating 4 - Poor. 33 out of 960 reviews
Rating 2 - Terrible. 25 out of 960 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large comfortable room
Stayed 1 night in Feb 2026

8/10 Good

Juan Francisco

Business traveller
Liked: Cleanliness, amenities
Room did not have a Smart TV, and cable service was faulty … Could not watch TV through my stay. Apart from that, everything was great and service was very friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Otto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. clean and quiet at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Devashish

Stayed 4 nights in Dec 2025

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not try the breakfast but staff was wonderful!
Stayed 1 night in Jan 2026

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
The room was always clean and in good order. The staff at the reception desk was always helpful and fiendly.
Stayed 10 nights in Dec 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why there wasn’t a door for the bathroom shower, so our floor got wet. It is a nice bathroom and nice hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffry

great
Stayed 1 night in Dec 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was fresh.
Stayed 2 nights in Dec 2025

2/10 Terrible

Angel

Liked: Cleanliness, property conditions & facilities
they had some parties at the ball room and was loud , than people in the rooms were very loud as well after midnight , couldn't sleep too much noise ,
Stayed 1 night in Dec 2025

10/10 Excellent

Rut

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025

8/10 Good

Arthur

Stayed 1 night in Dec 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful front desk staff. Room is nice, clean, and modern.
Stayed 1 night in Dec 2025

6/10 Okay

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Aranely

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff ! Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Humza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was outstanding and really nice.
Stayed 8 nights in Nov 2025

10/10 Excellent

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and spacious room with all amenities. Very friendly staff. Very close to the airport and in a very good and safe neighborhood with lots of options for walking around.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selection was good and we had the option of adding better coffee for an extra fee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

10/10 Excellent

Johanna

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron los desayunos de los niños cuando reserve la habitacion con desayunos y me indican que solo incluye los desayunos de los adultos, unicamente por lo demas todo al 100
Stayed 1 night in Nov 2025

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff always nice.
Stayed 2 nights in Nov 2025

8/10 Good

Brielle

Liked: Cleanliness, property conditions & facilities
The stay itself was great. Room clean and a great place to relax before our big travel day. Bed was very comfortable! The only thing I’d like mentioning: we arrived from Antigua at 3:30, very ready to check in & relax. When we checked in - the room wasn’t ready. Luckily it was ready pretty soon after (3:35ish?). But with a check in stating 3pm, this was a shock. Happy we did not arrive any earlier because that would have been very stressful.
Stayed 1 night in Nov 2025