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Sheraton Guilin Hotel

5.0 star property

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Photo gallery for Sheraton Guilin Hotel

Exterior
Club Suite, 1 Bedroom
Terrace/patio
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
15 Bin Jiang Road, Guilin, Guangxi, 541001
  • Elephant Trunk Hill
    ‪16 min walk‬
  • Seven-Star Park
    ‪3 min drive‬
  • Reed Flute Cave
    ‪6 min drive‬
  • Guilin (KWL-Liangjiang Intl.)
    ‪39 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sheraton Guilin Hotel

Luxury hotel with 3 restaurants connected to a shopping center in Guilin
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Sheraton Guilin Hotel offers 408 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guilin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
With your stay at Sheraton Guilin Hotel, you're connected to a shopping center and just a quick walk from Shan Lake. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 3-minute walk from Shan Lake and a 1-minute drive from Elephant Trunk Hill
Sheraton Guilin Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6415 square feet (596 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Sheraton Guilin Hotel. Free self parking is available. A complete renovation of Sheraton Guilin Hotel was completed in September 2021.

This 5-star Guilin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Cathay Chinese Restaurant - Onsite restaurant. Reservations are required.
Bene On 7 - Onsite restaurant. Reservations are required. Open select days.
Lobby Lounge - This pub overlooks the garden. Open daily.
Atrium Coffee Shop - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 138 for adults and CNY 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Coffee Shop
  • Bene On 7
  • Cathay Chinese Restaurant
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (6,415 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 6 2025 to May 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guilin Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 65 for children
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Sheraton Guilin Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 377 reviews
Rating 8 - Good. 162 out of 377 reviews
Rating 6 - Okay. 45 out of 377 reviews
Rating 4 - Poor. 22 out of 377 reviews
Rating 2 - Terrible. 6 out of 377 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wifi can be better

overall is good but wifi can be better
Stayed 2 nights in Nov 2024

10/10 Excellent

GUILLERMO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Dick, Los Altos Hills

Stayed 3 nights in Jul 2024

10/10 Excellent

Jhunmei

Stayed 3 nights in Jul 2024

10/10 Excellent

Chua Ruey

Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, kind staff, clean, comfortable bed, good leisure facilities.
Stayed 3 nights in May 2024

6/10 Okay

Chong King

The hotel is old and the water pressure is very low, making it difficult to take shower.Breakfast and dinners are average.
Stayed 3 nights in May 2024

10/10 Excellent

david

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best staff ever. Great and clean hotel. Will definitely be back for my next stay.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable hotel with plenty of space. Great breakfast with lots of options. The only negative was that the room smelled like cigarettes which was annoying.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Guilin and this hotel has offered its best to us. Room was very spacious. Staffs were very helpful which made our stay even better. Minute walk to 步行街 with lots of shops and dining option. Will definitely book again.

8/10 Good

Viktoriia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4 star

Good hotel and good location.
Stayed 1 night in Jan 2024

8/10 Good

HYEJUNG

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for a few days and received excellent service checking in and out. The location is excellent and is in very close proximity to the pedestrian street, Elephant Trunk hill, Sun and Moon Pagodas, etc. Due to increasing COVID cases in China, we wanted to check out early, and the hotel refunded our extra days without any problem. Almost all of the staff we interacted with spoke English and were friendly and helpful. If you want to swim, be sure to bring a swim cap - they very forcefully enforce this rule (another guest had a whistle blown at him repeatedly for trying to get in without one - could have been handled more professionally on the part of the pool attendant). Also, there were bats swooping around the pool in the evening - maybe it's better to swim during the day.
Stayed 6 nights in Jul 2021

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated

As of June 2021, the hotel is being renovated. Everything in my room was brand-new and spotlessly clean, and the carpets in the hallways had all been replaced very recently. My only complaint is that the bathroom lighting was a bit dark. Everything else was perfect.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020

10/10 Excellent

Dan, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. The staff is friendly and particularly Candy Hu at the reception, always there to help with a great smile.
Stayed 1 night in Jun 2020

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Guilin visits Big Guilin

Staff are good and good manners. There are free in-house program to entertain guests.Location is convenient with lots of shopping sites and restaurants.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, right on the river and close to everything. I am in a wheelchair and the staff was wonderful. There is no wheelchair access to the main breakfast buffet so they let us go upstairs to what, I assume, is a VIP dining area. Also, there was a marathon run the morning we were to catch our plane and no taxis could get in. They sent us to the airport in the hotel van. This is service above and beyond and was greatly appreciated!!!! All the staff was wonderful, the breakfast was great, the room was clean...everything was perfect!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Panduka Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Tze Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Kwok Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

breakfast no good

everything is fine. People is nice. The breakfast buffet is no good. There are so little choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019