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Hakone Suimeisou

3.5 star property

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Photo gallery for Hakone Suimeisou

A hot spring with a wooden structure, surrounded by lush greenery.
A multi-story hotel with a river in front, surrounded by mountains.
A stone ledge in a water feature with a wooden railing and a blurred natural background.
A modern hotel room with two beds, a large window, a flat-screen TV, and a tatami mat floor.
A wooden deck with a stone water feature, wooden chairs, and a view of a forested area through a window with vertical blinds.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View in a map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪3 min walk‬

Room options

View all photos for Japanese Room, Japanese futon, Non-smoking

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a view of greenery outside.

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

A traditional Japanese room with tatami flooring, a low table, sliding doors, and a view of greenery outside.

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

A modern room with tatami mats, a low table, a sofa, a TV, and a sliding door leading to a balcony.

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • River view
  • 18 sq m
  • Sleeps 4
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Western style room, Non-smoking

A modern hotel room with two beds, a large window, a flat-screen TV, and a tatami mat floor.

Japanese-Western style room, Non-smoking

  • River view
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,917 reviews
The price is €390
20 Jul - 21 Jul
Hakone Kowakien TEN-YU

About this property

Hakone Suimeisou

This ryokan features a bar/lounge, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite. Housekeeping is not available.
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Hakone Suimeisou. During your stay, you're just a quick walk from Hakone Hot Springs. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs
  • Steps from Hakone Hot Springs and a 4-minute drive from Tenzan Onsen
Hakone Suimeisou offers its guests hot springs. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hakone Suimeisou. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 371 reviews
Rating 8 - Good. 111 out of 371 reviews
Rating 6 - Okay. 37 out of 371 reviews
Rating 4 - Poor. 6 out of 371 reviews
Rating 2 - Terrible. 3 out of 371 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay! Lots to do around the area and the room was clean!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Staff was very helpful. It was wonderful to experience Japanese culture.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience. After a 10 hour flight and a 3 hour train ride all I wanted was a soak in the onsen and a comfy night sleep. It delivered on that and more. It was close to the train station, easy check-in, friendly staff, and the onsen was completely empty; all to myself after all that travel. In the morning they served me a multi-course breakfast. It put American “free continental breakfast” to shame. Next time I’ll spend more than one night here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and views. Very tourist/English friendly.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean room, perfect for a trip to Tokyo.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kwan Oi

Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very friendly and the Onsen was fantastic!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mark

Beautiful traditional Japanese hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful, good location, food is good as well
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Egemen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yinong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eat, shopping , walking were all very convenient
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shang-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kam Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, a comfortable hotel. Will use this hotel again when visiting Hakone
Stayed 1 night in Dec 2023
Verified

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very traditional Japanese style hotel, we really enjoy it!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and staff were very kind
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)
Stayed 1 night in May 2025
Verified

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jesiesis

Liked: Staff & service, amenities
The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great meals for breakfirst and Dinner
Stayed 2 nights in Mar 2025