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Hotel Okada

4.0 star property

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Photo gallery for Hotel Okada

A traditional Japanese onsen with a wooden structure, a stone bath area, and a view of a mountain.
Balcony view
A wooden deck with a hot tub and seating area, overlooking a forested hillside.
A traditional Japanese onsen with wooden structures and a stone pathway.
A modern hotel room with a large bed, a sofa, a small table, a TV, and a glass-enclosed balcony with a hot tub.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Place, Hakone Hot Springs
    â€Ș1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    â€Ș1 min walk‬
  • Place, Tamadare Falls
    â€Ș9 min walk‬

Room options

View all photos for Room

A hotel room with two beds, a TV, a dining table, and a view of mountains.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, a sofa, and a television.

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

A traditional Japanese-style living room with tatami flooring, a low table, a sofa, and a television on a stand.

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

A hotel room with two beds, a desk, a chair, and a sliding glass door leading to an outdoor area.

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

A traditional Japanese-style room with tatami flooring, a low table, and sliding doors.

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

A hotel room with two beds, a large artwork on the wall, a flat-screen TV, and a view of the outdoors.

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

A hotel room with two beds, a sitting area with a table and chairs, and large windows offering a view of the outdoors.

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

A traditional Japanese room with tatami flooring, a low table, and a television mounted on the wall.

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Japanese-style Room 31 To 35 Sq M

A traditional Japanese-style room with tatami flooring, a low table, and chairs.

Superior Japanese-style Room 31 To 35 Sq M

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Standard Japanese Style Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a wooden table, chairs, a TV, and a view of cherry blossoms through the window.

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

A hotel room with two beds, a sofa, a small table, and a balcony with a view of greenery.

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Hotel Okada

A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and a 24-hour front desk are onsite.
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Our customers tell us they can't get enough of the helpful staff at Hotel Okada. During your stay, you're just a quick walk from Hakone Hot Springs. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and 4 meeting rooms
  • Onsite recreation includes hot springs
  • Steps from Hakone Hot Springs and 12 minutes by car from Odawara Castle
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ÂșC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 919 reviews
Rating 8 - Good. 298 out of 919 reviews
Rating 6 - Okay. 100 out of 919 reviews
Rating 4 - Poor. 35 out of 919 reviews
Rating 2 - Terrible. 10 out of 919 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were beautiful and so relaxing, onsens were awesome, lots of amenities.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the onsen
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately only stayed for one night but the property was awesome and staff was super friendly and helpful. They helped us to send our bags to Kyoto since traveling in and out of Hakone is a little difficult with 4 large bags. Overall amazing hotel, room was beautiful/clean and the breakfast and dinner buffet was so good. Absolutely recommend if you’re staying in Hakone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mi Ling Eliza

Liked: Cleanliness, staff & service, amenities
good hotel with good food and onsen area. Nice staff too.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Yin Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kin Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Shelly

Very good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Josh

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

dr.guha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind staffing
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Hung kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel located in a quiet nature area. Everything was really nice!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms with private Onsen

We just loved this last peaceful stay in Hakone.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good hot spring
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property, very clean, helpful staff and lovely food and service.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Kok Sze

Liked: Cleanliness, staff & service, amenities
Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience. Highly recommended!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony onsen was perfect and worth paying the extra money for.
Stayed 1 night in Sep 2025