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The Prince Hakone Lake Ashinoko

4.0 star property
VIP Access

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Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Restaurant
Balcony view
Public bath
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Komagatake Ropeway
    ‪3 min walk‬
  • Place, Hakone-en Aquarium
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

Standard Twin Room, Non Smoking, Garden View

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | Lake view

Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(27 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Property amenity
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）
Motohakone
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,372 reviews
The price is €221
2 Jul - 3 Jul
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

About this property

The Prince Hakone Lake Ashinoko

3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, a coffee shop/cafe, and massage/treatment rooms.
The Prince Hakone Lake Ashinoko offers 134 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay movies. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at The Prince Hakone Lake Ashinoko. During your stay, you're just a quick walk from Hakone Komagatake Ropeway. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at SPA LA PAIX（スパ・ラ ペ）
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes hot springs, a steam room, and a sauna
  • Just a 3-minute walk from Hakone Komagatake Ropeway and 5 minutes by foot from Hakone-en Aquarium
  • Free train station pick-up shuttle service
The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and a vending machine are also featured at The Prince Hakone Lake Ashinoko. Self parking is free.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
The Prince Hakone Lake Ashinoko has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (83 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Prince Hakone Lake Ashinoko offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 910 reviews
Rating 8 - Good. 284 out of 910 reviews
Rating 6 - Okay. 70 out of 910 reviews
Rating 4 - Poor. 30 out of 910 reviews
Rating 2 - Terrible. 22 out of 910 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing staff and super clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view great staff great food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful location - really great and attentive staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yaniv

Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ovidio

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
The staff is attentive and the onsen is very relaxing. The hotel sometimes feels like a maze. Even though it said on its website that they had a SPA continuously, it was closed for the day we went (tuesday); double check that. The buffet breakfast is definitely worth taking. The walks around the hotel and next to the lake will show you beautiful sights. Walking distance to the waterside shrine and the Laketown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great resort hotel. We enjoyed golf one day, loved the onset 3 days(!) and the food, both the Japanese restaurant and morning buffets, were great. A wave goodbye to our departing bus from your hotel staff was a great touch. Thank you for a great stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kia Soon Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am grateful to the service rendered by Nitta Teruo san and his team at the hotel. I had lost a hairline at the onsen area and thought I would never get it back. The hair clip, though small, was used by me since my pregnancy and had sentimental value. Teruo san went above and beyond to send the hair clip back to my next hotel in Tokyo. I really appreciate the team for going the extra mile to make our stay at the hotel a pleasant one. The hotel was huge and and the onsen was simply lovely. We will be back for sure!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and well-run hotel with good service and a pleasant lake view. The Japanese-style breakfast was very good, though not outstanding. The free shuttle to Odawara Station was very convenient, and the room was spacious and comfortable. Overall a solid stay, even if the atmosphere felt more like a large hotel than a unique experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and beautiful.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, amenities
Grand old hotel that needs some updating but otherwise has a beautiful corridor that leads to the lobby. Very pleasant & comfortable place to stay with beautiful lake frontage & view of Mt Fuji. My room was spacious & nice with view of lake & mt.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had arrived earlier in the day to explore around the lake.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Reinhold

Liked: Cleanliness, amenities, property conditions & facilities
The Prince Hakone Lake Hotel Ashinoko is a high quality hotel directly located at the shores of the Hakone Lake and in walking distance of the cable car. It has a big parking lot and a beautiful Onsen. Our lake view room was clean & spacious with a good view of Mt. Fuji. Two restaurants are onsite.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shirene

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Staff was available when needed. Love being so close to the lake.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, classic hotel, care
Stayed 1 night in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking, peaceful
Stayed 1 night in Aug 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
good view of mount fuji. Great honsen. Must take their shuttle to town activities (11-7:30 only). Restaurant is highly expensive. Room was great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ainura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Hirokazu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building and view of lake and Mt. Fuji. Onsen bath and dining rooms are too far from guest room and hard for senior.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The staff were helpful and efficient, the room was amazing the view was spectacular, the breakfast was great, the onsen was wonderful. I hope maybe some day I can come back ❤️
Stayed 3 nights in Oct 2025