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Yushintei

3.0 star property
VIP Access

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Photo gallery for Yushintei

Hot springs
Exterior
In-room safe, free WiFi
Hot springs
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Yumotochaya 193, Hakone, Kanagawa, 250-0312
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪4 min walk‬
  • Place, Gyokuren Shrine
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese-Style Standard Room with Shared Bathroom

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Standard Room with Shared Bathroom - SPO

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom - SPO

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

  • 57 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 57 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Standard Room with Shared Bathroom

Dining

Japanese-Style Standard Room with Shared Bathroom

  • Sleeps 3

View all photos for Japanese-Western Style Twin Room with Open-Air Bath (Toki)

In-room safe, free WiFi

Japanese-Western Style Twin Room with Open-Air Bath (Toki)

  • Sleeps 2

View all photos for Japanese Style Room With Open-Air Bath (Sawarabi)

Private kitchen

Japanese Style Room With Open-Air Bath (Sawarabi)

  • Sleeps 3

View all photos for Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

In-room safe, free WiFi

Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

  • Sleeps 2

View all photos for Japanese-Western Style Twin Room With Open-Air Bath (Ai)

In-room safe, free WiFi

Japanese-Western Style Twin Room With Open-Air Bath (Ai)

  • Sleeps 2

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About this property

Yushintei

Riverfront ryokan in Hakone with free parking
Along with a front-desk safe, this ryokan has free self parking and free WiFi in public areas.
Yushintei offers 8 accommodations with safes and slippers. Satellite television is provided.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an outdoor private bath (in communal space), an indoor private bath (in communal space), and an indoor private onsen (in communal space). Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature shared men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.
During your stay at Yushintei, you're just a quick walk from Tamadare Falls. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Japanese breakfast served daily for a fee
  • Services include luggage storage
  • Onsite recreation includes hot springs
  • 14 minutes by car from Hakone Kowakien Yunessun and 11 minutes from Fuji-Hakone-Izu National Park
Yushintei offers its guests hot springs. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy Japanese breakfast daily from 8:00 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,500 per person
  • Kaiseki meal

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Spa

  • Hot springs
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
The property cannot hold luggage before noon.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.

Property is also known as

Yushintei Inn Hakone
Yushintei Inn
Yushintei Hakone
Yushintei Ryokan
Yushintei Hakone
Yushintei Ryokan Hakone

Yushintei Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 163 reviews
Rating 8 - Good. 46 out of 163 reviews
Rating 6 - Okay. 18 out of 163 reviews
Rating 4 - Poor. 6 out of 163 reviews
Rating 2 - Terrible. 6 out of 163 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you want to be away from the rest of the tourists in Hakone. A real hidden gem!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service.
Stayed 1 night in May 2025

4/10 Poor

Olivia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!
Stayed 1 night in Apr 2025

10/10 Excellent

Ya Mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional room with private onsen.
Stayed 2 nights in Apr 2025

6/10 Okay

Dana

Liked: Amenities
The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Sae Rim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Stayed 1 night in Apr 2025

8/10 Good

Susanne, MAIDENS

Liked: Cleanliness, property conditions & facilities
Ideal for a one night stay…. The private onsen was the true highlight….The daily historic sweets set on the table in the room was a delicious welcome. The kaiseki meals the first time we ate them were absolutely wonderful….However….it was hard to eat them twice…Even though they were beautifully prepared-one can tire from fish, mollusks, fish flavored tofu, raw eggs and seaweed, morning and night…They should switch up the meals daily…Also- drinks should be brought to the meal rather than having to ask for water/tea…The staff appeared new and did not reflect the prior reviews of an elderly couple…They may need additional training….a welcome drink (water/tea) on arrival and asking about if transportation was needed to the station would have been wonderful! (We had heavy backpacks and are in our early 50’s-the mile walk (not flat) was an exercise in tolerance. Overall, we truly deem it to be one of the most authentic experiences we witnessed in Japan. And for one night the meals, sleeping on tatami mats, and private onsen would be 5 stars….For two nights-4 stars….the charm wears thin…however, the price is very fair for what you get-and may not be obtainable in the other surrounding ryokans… I wouldn’t hesitate to stay here to have the authentic Japanese experience you may be seeking…as well as having the private outdoor onsen…
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of our stay, the staff went above and beyond at every opportunity to make sure our needs were met. The food was amazing! They clearly put a lot of time and thought onto the preparation and presentation. The fresh air bath was wonderful and I really enjoyed the onsen as well
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Tranquil and Relaxing Traditional Escape

My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return!
Stayed 4 nights in Feb 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William Remy Lorente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really recommended

We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience
Stayed 1 night in Nov 2024

10/10 Excellent

Alma, Los Angeles

Travelled with partner
Liked: Staff & service, property conditions & facilities
Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome.
Stayed 1 night in Nov 2024

4/10 Poor

Joshua

Stayed 1 night in Oct 2024