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ARCOTEL Rubin Hamburg

4.5 star property

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Photo gallery for ARCOTEL Rubin Hamburg

Superior Room
Front of property
Lobby
Spa
Daily buffet breakfast (EUR 24 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Steindamm 63, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪8 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

9.2 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

ARCOTEL Rubin Hamburg

Pet-friendly hotel with a bar connected to the convention center in Hamburg
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
ARCOTEL Rubin Hamburg offers 217 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at ARCOTEL Rubin Hamburg, you'll be connected to the convention center and within walking distance of Moenckebergstrasse. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly ARCOTEL Rubin Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,854 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Rubin
ARCOTEL Rubin Hamburg
ARCOTEL Rubin Hotel
ARCOTEL Rubin Hotel Hamburg
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hamburg
ARCOTEL Rubin Hamburg Hotel Hamburg

ARCOTEL Rubin Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 431 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helle, Orcutt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to transit. Staff very friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Marko

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Basic stay

The room is clean, not far from the train station. But it is quite basic, maybe too basic for the price. Breakfast is usually expensive in Germany and I think a good breakfast can be found for much less outside the hotel. We were not told at the reception that the room cleaning had to be ordered so we were left without it. The street from the station to the hotel is quite scary so I recommend caution.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. The staff was kind and helpful. The location was great. The room was well-maintained.
Stayed 3 nights in Aug 2025

8/10 Good

Mourad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Quiet and clean hotel. Excellent breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lovely large room and bathroom. Good service.
Stayed 1 night in Jun 2025

10/10 Excellent

Vaidas, Vilnius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been only 1 night. Really friendly staff. Quick checkin and checkout. Twin beds a bit larger and confortable, nice rooms.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Stian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, area around the hotel is not the best but not terrible.
Stayed 1 night in Jul 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Walter

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Haythem

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room great breakfast,
Stayed 5 nights in Sep 2023

8/10 Good

Andonios

Stayed 3 nights in Aug 2023

8/10 Good

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities
the people at the reception were friendly and ready to help. Although the area is dirty and with strange people around especially during night. The hotel was safe but the area is not so good
Stayed 6 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent. Hotel clean. Breakfast excellent
Stayed 3 nights in May 2023

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Haress Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration
Stayed 1 night in Jan 2023

10/10 Excellent

Hamid, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, clean, and located a short walk to a street with many good restaurants and from the Central Station in Hamburg. Also a short walk to a beautiful lake and we enjoyed our evening walks around the lake. Staff are friendly and upgraded us to a nice room with views when we told them we are not happy with the room we were given at the check-in. Breakfasts are really great and offer variety of foods. I highly recommend this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sujoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay in Hamburg !!

Nice hotel close to underground, only one stop from main station. Well organised, has everything in the room that you need. Pleasant stay. Lot of Turkish eateries around.
Stayed 2 nights in Aug 2022

8/10 Good

Yanjie

Stayed 1 night in Jul 2022