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Barceló Hamburg

4.5 star property

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Photo gallery for Barceló Hamburg

Meeting facility
Interior
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ferdinandstrasse 15, Hamburg Altsadt, Hamburg, HH, 20095
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Jungfernstieg
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Deluxe)

9.2 out of 10
Wonderful
(29 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(94 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (with extra bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (with extra bed)

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (2+1)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

Deluxe Room (deluxe)

  • Sleeps 2

View all photos for Deluxe Room With View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With View

  • Sleeps 2

View all photos for Deluxe Room With Extra Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room With Extra Bed

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

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About this property

Barceló Hamburg

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Change of towels is available on request.
Barceló Hamburg offers 193 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Barceló Hamburg's central location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Inner Alster Lake. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Just a 3-minute drive from Miniatur Wunderland and a few minutes from Hamburg Cruise Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Barceló Hamburg offers its guests a sauna and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3014 square feet (280 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Barceló Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre (3,014 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night, plus a deposit of EUR 100 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 29 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Barcelo Hamburg
Barcelo Hotel Hamburg
Hamburg Barcelo
Hotel Barceló Hamburg
Barceló Hamburg
Barceló Hamburg Hotel
Barceló Hamburg Hotel
Barceló Hamburg Hamburg
Barceló Hamburg Hotel Hamburg

Barceló Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and very clean and comfortable.
Stayed 3 nights in Dec 2025

6/10 Okay

Ramin

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great location and overall a nice hotel. Unfortunately, the room was not very clean. The towels appeared dirty, there was hair on the floors, and a liquid spill left a puddle on the floor. The room was also extremely hot, and the temperature could not be adjusted, which made it uncomfortable.
Stayed 1 night in Dec 2025

8/10 Good

Simon John

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, who were always happy to help. Very clean and modern rooms. Fantastic location for exploring the city and 5 mins from Central Station. Breakfast is €26, which is on the pricey side, hence it loses a star.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa Marie

Stayed 3 nights in Dec 2025

10/10 Excellent

William

Great place
Stayed 3 nights in Dec 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and facilities. Staff were great. It’s close to the main train station and a 5 min walk from central Hamburg. Even left a cake and card in the room on my birthday. Would stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EQIPO DE RECEPCIÓN FANTASTICO SR JAVIER EL SERVICIO DEL COMEDOR MUY SERVICIAL Y MUY ATENTOS SR. JUAN GRAN PROFESIONAL
Stayed 8 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spotless, roomy, modern, and yet comfy. The bed and pillows were soft and great. The amenities were excellent (e.g. room service was great). The location is also perfect: one block from the lake, although it's also located on a quieter, off-beat street, and yet it's within a 5 minute walk of the city center, Christmas markets, boat tours, shopping, etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Clean room and great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Rueng lieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality hotel. We enjoyed it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 5 nights in Nov 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and good central location
Stayed 6 nights in Nov 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location - close to the shopping mall and train connections. Hotel spotless and very helpful staff. Will definitely come back!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Room was clean and just the right size. Well decorated. Staff were polite and professional. Gym was very small (one person at a time), just in case someone books this hotel and wants to work out. Otherwise, this is a very good hotel and you can book with confidence.
Stayed 4 nights in Nov 2025

10/10 Excellent

V

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Qiuyi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the location and find it very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Giuseppe, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at reception desk. DIANA CAROLINA, MARIA & LUNA made us want to return. Great customer service. Congratulations
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
La habitacion impecable excelente el personal muy arentos
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Lynne

Stayed 1 night in Nov 2025

10/10 Excellent

Moira

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Not far from the station but not too close. Good for the lake and the shops. Friendly staff, nice breakfast and felt safe.
Stayed 2 nights in Oct 2025

8/10 Good

Kazunari

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing. Nothing is too much trouble and they are full of helpful advice about Hamburg. The room was huge and the bed super comfy
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff
Stayed 3 nights in Oct 2025

8/10 Good

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2025