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4.5 out of 5

"Great hotel and location. Very clean and helpful staff. Bar drinks not too expensive " More

By a verified traveller on Sat 13 Jul 2019

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Hotel Description

Barceló Hamburg's quiet location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Moenckebergstrasse. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2012, this 4.5-star hotel has 193 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests really like the accommodation for the comfy beds and low noise level
  • Within a 10-minute walk of Moenckebergstrasse and Hamburg City Hall

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€110* Per night/room 5 Mar - 6 Mar

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (DLX 2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Barceló Hamburg ratings based on 176 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló Hamburg

Everyone (102) Couples (38) Family (10)
5 out of 5
Great hotel and location. Very clean and helpful staff. Bar drinks not too expensive

Posted by on 13 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Sascha Fuechtner | General Manager

Dear guest, Thank you very much for your visit and your positive evaluation. We are very happy that you enjoyed the Barceló Hamburg so much. Please come back soon to visit us in Hamburg. Thank you and many greetings

5 out of 5
A modern Hotel. Clean & Tidy.Staff very efficient and helpful. Great Location for sightseeing and travel.

Posted by , from Glasgow on 16 Dec 2018

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4 out of 5
Sehr schönes Hotel! Die Zimmer sind stilvoll eingerichtet! Das Bett super bequem! Perfekte Lage!

Posted by on 9 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Besuch im Barceló Hamburg und Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Bitte kommen Sie uns bald wieder in Hamburg besuchen. Danke und viele Grüße

5 out of 5
Zimmer, Personal, Ausstattung, Essen; alles top! Hotel ist super zentral gelegen.

Posted by on 6 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Besuch im Barceló Hamburg und Ihre tolle Bewertung. Schön, dass es Ihnen bei uns so gut gefallen hat. Bitte kommen Sie uns bald wieder im schönen Hamburg besuchen. Unsere Hansestadt ist immer eine Reise wert. Danke und viele Grüße

4 out of 5
Toplage! Preis-Leistung stimmt. Frühstück allerdings überteuert.

Posted by on 4 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns im Barceló Hamburg gefallen hat. Bitte kommen Sie uns bald wieder besuchen. Danke und viele Grüße aus Hamburg

4 out of 5
Das Zimmer war geräumig und ruhig. Man hörte kaum Geräusche von anderen Zimmern oder von draussen. Das Personal war nicht sehr aufmerksam und als wir zb einen Haartrockner benötigt haben, mehr genervt als hilfsbereit. Zudem wurden wir praktisch nie begrüsst, was nicht 4-Sterne Standard ist. Das Gala-Dinner an Silvester war schlecht, viele Speisen hatten kaum Geschmack (zb Rindefilet) oder war gummig (Thunfisch). Das Essen ist nicht mit einem 4-Sterne Hotel vergleichbar.

Posted by , from Schweiz on 3 Jan 2020

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Comment from Hotel Management

5 Jan 2020 by Sascha Füchtner | Hoteldirektor

Liebe Marie, vielen Dank für Ihren Besuch in unserem Hotel und Ihr Feedback. Wir freuen uns, dass Ihnen unser Hotelzimmer gefallen hat. Ich bedaure jedoch, dass wir es nicht komplett geschafft haben, Sie von unserer Serviceleistung zu überzeugen. Kommen Sie uns bitte bald wieder in Hamburg besuchen. Danke und viele Grüße

4 out of 5

Posted by on 29 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Besuch im Barceló Hamburg und Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Bitte kommen Sie uns bald wieder in Hamburg besuchen. Danke und viele Grüße

5 out of 5
Sehr schönes Hotel in zentraler Lage und trotzdem absolut ruhig. Die Zimmer sind sehr gut ausgestattet.

Posted by on 23 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre tolle Bewertung. Schön, dass es Ihnen bei uns im Barceló Hamburg so gut gefallen hat. Bitte kommen Sie uns bald wieder in unserer schönen Stadt besuchen. Hamburg ist immer eine Reise wert. Danke und viele Grüße

5 out of 5

Posted by on 21 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Besuch im Barceló Hamburg und Ihre tolle Bewertung. Schön, dass es Ihnen bei uns so gut gefallen hat. Bitte kommen Sie uns bald wieder in Hamburg besuchen. Danke und viele Grüße

4 out of 5
Frühstück hat differenzierte Preise, man muss fragen. ÖV Anbindung wird am Bahnhof auf Anfrage erklärt. Sauberkeit hervorragend.

Posted by on 17 Dec 2019

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Comment from Hotel Management

21 Dec 2019 by Sascha Füchtner | Hoteldirektor

Lieber Gast, vielen Dank für Ihren Besuch im Barceló Hamburg und Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Bitte kommen Sie uns bald wieder in Hamburg besuchen. Danke und viele Grüße

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 21 December to 27 December:

  • Bar/Lounge
  • Dining venue

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Barceló Hamburg offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 3014 square feet (280 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Barceló Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 9 levels
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg Airport (HAM) (11.8 km / 7.3 mi)
  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1 km / 0.6 mi)
  • Metro station: Monckebergstrasse U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Barceló Hamburg offers 193 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Covered self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Hamburg
  • Barcelo Hotel Hamburg
  • Hamburg Barcelo
  • Hotel Barceló Hamburg
  • Barceló Hamburg
  • Barceló Hamburg Hotel
  • Barceló Hamburg Hotel
  • Barceló Hamburg Hamburg
  • Barceló Hamburg Hotel Hamburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.