Citadines Michel Hamburg

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Citadines Michel Hamburg, Hamburg, current page

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4.5 out of 5

Wonderful!

See all 88 ebookers Reviews

"The hotel was right in the centre of the city, very close to the main attractions. " More

By a verified traveller on Fri 26 Apr 2019

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Classic Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

€125* Per night/room 20 May - 21 May

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Citadines Michel Hamburg gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from St. Michaelis Church. Features include free WiFi in public areas, plus a gym and a snack bar/deli. Built in 2014, this aparthotel has 127 apartments over 7 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.

Each apartment offers a kitchen, an iPod docking station and a flat-screen TV
Free WiFi and wired Internet
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests speak favourably about the location and the helpful staff
Steps from St. Michaelis Church and 12 minutes on foot from St. Pauli Piers
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Citadines Michel Hamburg ratings based on 88 Verified Reviews

Review Summary

4.5 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Michel Hamburg

4 out of 5

The hotel was right in the centre of the city, very close to the main attractions.

Posted by a verified traveller on 26 Apr 2019

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Comment from Hotel Management

11 Dec 2019 by Arnold K

Dear Guest, thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards

4 out of 5

Great hotel *****

This is a great hotel. It's a 30-40 minute walk from the train. The harbour area is very cool, which is 10-15 minutes away. The facilities at the hotel were great; with the coffee/tea machine downstairs a nice touch. The only downside is that it's based right on a very main road and our air con machine didn't work; so sleeping wasn't great. Sure this was a one off though.

Posted by Stewart, from London on 29 Jun 2017

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Comment from Hotel Management

10 Jul 2017 by D. Renzmann

Dear Stewart, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. D. Renzmann Residence Manager

5 out of 5

First class customer service!!

We had a lovely stay at Citadines. We where given an upgrade as we where celebrating our anniversary and we returned to our room later in the day there was champagne an chocolates waiting for us. This is a very comfortable immaculately clean hotel in a great location, would definitely stay again.

Posted by Anne C. on 25 Oct 2015

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5 out of 5

Posted by Daniel on 7 Jun 2023

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Comment from Hotel Management

27 Jun 2023 by Arnold K. Residence Manager

Dear Daniel,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards,

5 out of 5

Alles Tiptop

Posted by Rolf on 21 May 2023

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Comment from Hotel Management

22 May 2023 by Arnold Konrath Residence Manager

Lieber Rolf,Vielen Dank für Ihre Komplimente über unsere Serviced Residence bei Ihrem jüngsten Aufenthalt bei uns. Wir freuen uns, dass Ihnen unsere Einrichtungen und unser Service gefallen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.Mit besten Grüßen,

5 out of 5

Posted by Insa on 27 Mar 2023

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Comment from Hotel Management

28 Mar 2023 by Arnold K. Residence Manager

Dear Insa,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards,

5 out of 5

Erster Aufenthalt in dieser Unterkunft, aber nicht der letzte. Ja- man kann die U Bahn hören und spüren. Dafür ist der Preis aber in Ordnung. Ich war auf dem zweiten OG, ich will nicht wissen wie man das auf dem ersten OG spürt. Erneut würde ich mindestens im 2. OG buchen. Zimmer gross und schön, eher festes Bett für mich perfekt, feste Kissen für mich ein Traum.

Posted by Hanno, from Vechta on 16 Mar 2023

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Comment from Hotel Management

17 Mar 2023 by Arnold Konrath Residence Manager

Lieber Hanno,Danke für Ihr Feedback, das an unser Team weitergeleitet wird. Ihr Feedback motiviert uns zu Leistungssteigerungen, so dass unsere Gäste stets angenehme Erfahrungen in Erinnerung behalten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,

4 out of 5

keine Beanstandungen

Posted by Helga on 22 Feb 2023

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Comment from Hotel Management

24 Feb 2023 by Arnold Konrath Residence Manager

Liebe HelgaSchön zu lesen, dass Sie einen angenehmen Aufenthalt hatten. Vielen Dank für die gute Bewertung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,

4 out of 5

Parkplätze vor der Unterkunft sollten kostenlos sein.

Posted by Matthias on 22 Jan 2023

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Comment from Hotel Management

23 Jan 2023 by Arnold Konrath Residence Manager

Lieber Matthias,Schön zu lesen, dass Sie einen angenehmen Aufenthalt hatten. Vielen Dank für die gute Bewertung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,

5 out of 5

Hat alles wunderbar gepasst. Sehr gutes Preis- / Leistungsverhältnis. Direkte S1 vom Flughafen - Stadthausbrücke, dann 2 Min. zu Fuss.

Posted by Michel, from Zürich on 13 Dec 2022

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Comment from Hotel Management

15 Dec 2022 by Arnold Konrath Residence Manager

Lieber Michel,Vielen Dank für Ihre Komplimente über unsere Serviced Residence bei Ihrem jüngsten Aufenthalt bei uns. Wir freuen uns, dass Ihnen unsere Einrichtungen und unser Service gefallen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.

About the Citadines Michel Hamburg

Location Ludwig-Erhard-Strasse 7, Hamburg, HH 20459

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Citadines Michel Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Hamburg aparthotel is smoke free.

1 building
127 guestrooms or units
7 levels
Built in 2014
Deli
Charging station for electric cars
Business centre (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Lift
No smoking on site
Water dispenser
1 conference room

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Kitchen
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

Train station: Michaeliskirche Hamburg Station (0.7 km / 0.4 mi)
Metro station: Stadthausbrücke S-Bahn (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge

Room Amenities

Citadines Michel Hamburg offers 127 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

In-room kitchen
iPod dock
Flat-screen television
Satellite channels
Fridge
Microwave
Stovetop
Dishwasher
Electric kettle
Kitchenware
Luxury bedding
Hypo-allergenic bedding
Bath or shower
Cots (free)
Housekeeping (weekly)
Hairdryer
Safe
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 1 year old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Pet Policy

Pets: EUR 15 per pet, per night
Maximum 2 pets
Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Children stay free - maximum age 1
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Debit cards
Online penalty collection
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9 for children
Covered self-parking fee: EUR 22 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Housekeeping fee: EUR 19 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Citadines Michel Hamburg Aparthotel
Citadines Michel Aparthotel
Citadines Michel Hamburg
Citadines Michel
Citadines Michel Hamburg Hamburg
Citadines Michel Hamburg Aparthotel
Citadines Michel Hamburg Aparthotel Hamburg

You should know

One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.