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4.7 out of 5

"Early check in Upgrade of your room Milton Brown toiletries " More

By a verified traveller on Mon 29 Jul 2019

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Classic Room (Grand)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€225* Per night/room 20 May - 21 May

Room (Park South)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Courtyard)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Alcove)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Grand Elysee Hamburg. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grand Elysee Hamburg ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Elysee Hamburg

Everyone (9) Couples (4) Family (1)
4 out of 5
Early check in Upgrade of your room Milton Brown toiletries

Posted by on 29 Jul 2019

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3 out of 5

Posted by on 18 Dec 2023

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5 out of 5
Sehr schönes Hotel an ruhiger Lage.

Posted by on 31 Oct 2023

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4 out of 5

Posted by on 7 Sep 2023

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5 out of 5

Posted by on 22 Jun 2023

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5 out of 5
Tolles 5 Sternhotel Nähe Ausseralster. Sehr gutes und reichhaltiges Frühstück für 30 EUR pp. Ist zwar ein Betrag aber alleine die beiden leckere. Lachsvarianten sind es wert. Wir kommen wieder wenn das nächste mal in Hamburg

Posted by , from Kuesnacht on 19 Jun 2023

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5 out of 5
Alles super. Sehr nettes Personal. Was mir gefehlt hat war ein Teekocher im Zimmer.

Posted by on 6 Jan 2020

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5 out of 5
Rauhallinen siisti huone ja hyvä palvelu. Alakerrassa hyvä ruokailumahdollisuudet. Hyvä sijainti.

Posted by on 9 Dec 2019

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5 out of 5

Posted by on 21 Oct 2019

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5 out of 5
Für ein Wochenende zu zweit eine wunderbare, sehr gut gelegene, äusserst komfortable Unterkunft. Wir können das Hotel wärmstens empfehlen. Gerne wieder.

Posted by on 29 Jun 2019

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Property Features

  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference rooms
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • GRAND ELYSEE Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee
  • Grand Elysee Hamburg Hotel
  • Grand Elysee Hamburg Hamburg
  • Grand Elysee Hamburg Hotel Hamburg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.