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Louis C. Jacob, Hamburg, Autograph Collection

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Photo gallery for Louis C. Jacob, Hamburg, Autograph Collection

2 restaurants; lunch, dinner and brunch served
Deluxe Room, 1 Double Bed, River View
Sauna
Property amenity
Boating

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Elbchaussee 401-403, Hamburg, HH, 22609
  • Place, Derby Park
    ‪18 min walk‬
  • Place, Jenischpark
    ‪19 min walk‬
  • Place, Loki Schmidt Garden
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, River View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Double Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Garden View (Balcony)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Double Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, City View

Suite, 1 Double Bed, City View

Suite, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed, City View

Studio, 1 Double Bed, City View

Studio, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, River View

Suite, 1 Double Bed, River View | Living room

Suite, 1 Double Bed, River View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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The price is €220
includes taxes & fees
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About this property

Louis C. Jacob, Hamburg, Autograph Collection

Along with 2 restaurants, this hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Change of towels is available on request.
Louis C. Jacob, Hamburg, Autograph Collection offers 84 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacob Wellness. The spa is equipped with a sauna. The spa is open daily.
During your stay at Louis C. Jacob, Hamburg, Autograph Collection, you'll be within walking distance of Jenischpark. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy French cuisine with ocean views at Jacobs Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 14 minutes by car from Miniatur Wunderland and 10 minutes from Volksparkstadion
  • Airport, train station, and ferry terminal shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Louis C. Jacob, Hamburg, Autograph Collection offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 6 meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Louis C. Jacob, Hamburg, Autograph Collection. An airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30 per night; includes in/out privileges)
  • Valet parking on site (EUR 30 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • Art supplies
  • Changing table
  • High chair
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night (in/out privileges)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Louis C. Jacob, Hamburg, Autograph Collection offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Louis C. Jacob, Hamburg, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 307 out of 420 reviews
Rating 8 - Good. 62 out of 420 reviews
Rating 6 - Okay. 38 out of 420 reviews
Rating 4 - Poor. 8 out of 420 reviews
Rating 2 - Terrible. 5 out of 420 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kamila

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, amenities
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
vwery good Location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room / pet friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024
Verified

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Dennis

Liked: Cleanliness, amenities
The room was very clean and in good condition. But it was too cool. Asked for the heating to be turned up - twice, but nothing happened. The bar staff was very just cleaning and dusting so they totally forgot the guests. Once you order a drink and you finally get they never come back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Stayed 1 night in Sep 2023
Verified

6/10 Okay

René

Liked: Cleanliness
Disliked: Property conditions & facilities
Old Hotel it’s not a five star hotel don’t I don’t come again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Hans Thyge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage

Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought. Will come back
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Lesther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Bertil

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Loan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In connection with our autumn holiday, we decided to spend an extra night away from the center of Hamburg to enjoy some peace and quiet. Hotel Louis C. Jacob seemed to have a similar standard to hotels we like, such as Fraser Suites Hamburg, Steigenberger Hamburg, Marriott Hamburg, Privathotel lindtner hamburg, SIDE Hotel, etc. It is a dog-friendly hotel, so it came as a disappointment when we were first shown to a table in the restaurant for dinner, only to be asked to leave two minutes later because dogs are not allowed in the restaurant. We always travel with our little 5 kg Bichon Frise, who always sits quietly in a bag at restaurants. Since Hotel Louis C. Jacob is advertised as dog-friendly, we were shocked by such a negative and disappointing experience. Our room (No. 55) was very close to the road, and we could hear all the traffic noise, which made it impossible to sleep. At 7:30 in the morning, construction and road work began. We hadn’t slept at all during the night and couldn’t get any rest in the morning either. It was a poor decision to choose this hotel. It was the most disappointing experience we’ve ever had in Hamburg. We will check out as soon as possible to find a breakfast place that is nice and friendly for both pets and humans in Hamburg.
Stayed 1 night in Oct 2024