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Louis C. Jacob, Hamburg, Autograph Collection

5.0 star property

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Photo gallery for Louis C. Jacob, Hamburg, Autograph Collection

2 restaurants, lunch, dinner, brunch served; French cuisine
Sauna
Sauna
Property amenity
Ocean views, serves lunch, dinner and brunch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Elbchaussee 401-403, Hamburg, HH, 22609
  • Place, Derby Park
    ‪17 min walk‬
  • Place, Jenischpark
    ‪18 min walk‬
  • Place, Loki Schmidt Garden
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, River View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Double Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Garden View (Balcony)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Double Bed, Garden View (Balcony)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, City View

Suite, 1 Double Bed, City View

Suite, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, City View

Studio, 1 Double Bed, City View

Studio, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, River View

Suite, 1 Double Bed, River View | Living room

Suite, 1 Double Bed, River View

  • Sleeps 3
  • 1 Double Bed

Deluxe, Guest Room, 1 Double, River View

  • Sleeps 2

Suite, 1 Double, Sofa Bed, City View

  • Sleeps 2

Deluxe, Guest Room, 1 Double, Garden View, Balcony

  • Sleeps 2

Studio, 1 Double, Sofa Bed, City View

  • Sleeps 2

Standard Queen Room With City View

  • Sleeps 1

Standard, Guest Room, 1 Double, City View

  • Sleeps 2

Suite, 1 Double, River View

  • Sleeps 2

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About this property

Louis C. Jacob, Hamburg, Autograph Collection

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Change of towels is available on request.
Louis C. Jacob, Hamburg, Autograph Collection offers 84 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacob Wellness. The spa is equipped with a sauna. The spa is open daily.
During your stay at Louis C. Jacob, Hamburg, Autograph Collection, you'll be within walking distance of Jenischpark. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy French cuisine with ocean views at Jacobs Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • 10 minutes by car from Volksparkstadion and 11 minutes from St. Pauli Piers
  • Airport, train station, and ferry terminal shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Louis C. Jacob, Hamburg, Autograph Collection offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 6 meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Louis C. Jacob, Hamburg, Autograph Collection. An airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Jacobs Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). 2-star Michelin rating. Reservations are required.
Kleines Jacob - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacobs Bar - Overlooking the ocean, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Louis C. Jacob, Hamburg, Autograph Collection offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Reviews

Louis C. Jacob, Hamburg, Autograph Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 401 reviews
Rating 8 - Good. 59 out of 401 reviews
Rating 6 - Okay. 37 out of 401 reviews
Rating 4 - Poor. 7 out of 401 reviews
Rating 2 - Terrible. 5 out of 401 reviews

Reviews

10/10 Excellent

Matthieu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025

8/10 Good

Lisa C.

Stayed 5 nights in Feb 2025

8/10 Good

Uri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024

4/10 Poor

Bo

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Asta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

8/10 Good

Lesther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

8/10 Good

Siaw

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Stayed 5 nights in Apr 2022

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Stayed 2 nights in Oct 2021

10/10 Excellent

Dan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch! We felt like guests in a home! Thank you!
Stayed 2 nights in Jan 2020

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Hillary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A dramatic decline in service.

We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019