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Novum Hotel Graf Moltke Hamburg

0-star property
Steindamm 1, Hamburg, HH (01) 562 1066
Choose Dates
3.5 out of 5
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See all 36 ebookers Reviews

"Hotel is very clean but dated, staff all friendly and comes with free breakfast. Hotel is 200meters from train station. " More

By a verified traveller on Thu 30 Mar 2023

Points Of Interest

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Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€64* Per night/room 9 Jun - 10 Jun

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hotel Graf Moltke gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Museum of Arts and Crafts Hamburg. Free WiFi in public areas is available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests speak favourably about the location and the clean guestrooms
  • 15 minutes by foot from Hamburg City Hall and a 4-minute drive from Miniatur Wunderland
  • Dogs welcome for a fee

Novum Hotel Graf Moltke Hamburg ratings based on 36 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novum Hotel Graf Moltke Hamburg

Everyone (10) Couples (13) Family (8)
4 out of 5
Hotel is very clean but dated, staff all friendly and comes with free breakfast. Hotel is 200meters from train station.

Posted by , from Ashbourne Co. Meath on 30 Mar 2023

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3 out of 5
Das Personal war sehr freundlich, das Zimmer erfüllte unsere Erwartungen. Einzig die Umgebung des Hotels war nachts sehr laut und nicht einladend zum verweilen.

Posted by on 15 Apr 2024

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4 out of 5
Ystävällinen henkilökunta. Aamiainen riittävä ja tila oli siisti ja toimiva. Sijainti loistava liikkumiseen päivittäin. Ilmastoinnin puute huoneessa ainoa puute.

Posted by on 10 Apr 2024

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5 out of 5
- tolles altes Haus - gepflegte und saubere Einrichtung - perfekte Lage zu allen Verkehrsmitteln - sehr nettes Personal - reichhaltiges Frühstücksbuffet

Posted by on 18 Mar 2024

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3 out of 5
Gut gelegen; Zimmerservice ungenügend, zT gar nicht gemacht; Frühstücksbuffet gut; Umgebung hat viele „merkwürdige“ Typen… Hotel galt schon etwas in die Jahre gekommen

Posted by , from Cham on 22 Jan 2024

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4 out of 5
Früchte auswahl wahr sehr spährlich. Käse und Fleisch war zusammengeklebt und schlecht zu nehmen

Posted by on 23 Oct 2023

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3 out of 5
Gebucht war ein Drei Bett Zimmer, der Herr (kaum deutsch sprechend) an der Rezeption gab mir 3 verschiedene Zimmerschlüssel und gab mir zu verstehen das ich selber schauen soll wo es drei Betten hat. Das waren alles aber nur Doppel Zimmer mit zwei Betten. Der Herr kam nun ein wenig angesäuert mit und nach einer weiteren Viertelstunde gab er uns dann ein fünf Bett Zimmer welches wir auch behalten durften. Leider ist die Umgebung für Frauen nicht mehr sicher.

Posted by on 14 Oct 2023

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2 out of 5
Mein Zimmer war schön und recht gross. Das Personal sehr distanziert bis unfreundlich. Check-in war eine äusserst unangenehme Erfahrung. Die Umgebung des Hotels ist schmutzig, unsicher und sehr laut.

Posted by on 21 Sep 2023

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4 out of 5
Für einen kurzen Trip, ganz OK

Posted by on 30 Aug 2023

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3 out of 5
Die Lage ist sehr gut neben Hbf. Das Hotel ist in die Jahre gekommen, aber akzeptabel. Um das Hotel ist die ganze Nacht Lärm. Preis/Leistung akzeptabel

Posted by , from Selzach on 13 Jun 2023

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About the Novum Hotel Graf Moltke Hamburg

Location Steindamm 1, Hamburg, HH 20099

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and a front desk safe are also featured at the business-friendly Hotel Graf Moltke. This Hamburg hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1880
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.4 km / 0.3 mi)
  • Metro station: South Central U-Bahn (0.2 km / 0.1 mi)

Room Amenities

Hotel Graf Moltke offers 89 accommodations with a safe and a hairdryer. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graf Hamburg
  • Graf Moltke Novum Hotel
  • Graf Moltke Novum Hotel Hamburg
  • Hamburg Graf Moltke
  • Moltke Hamburg
  • Novum Graf Moltke
  • Novum Graf Moltke Hamburg
  • Novum Hotel Graf Moltke
  • Novum Hotel Graf Moltke Hamburg
  • Novum Hotel Hamburg Graf Moltke
  • Graf Moltke Top Hotel
  • Hotel Graf Moltke Hotel
  • Hotel Graf Moltke Hamburg
  • Hotel Graf Moltke Hotel Hamburg
  • Novum Hotel Graf Moltke Hamburg

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.