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The Westin Hamburg Elbphilharmonie

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Suite, 1 King Bed, City View
Suite, 1 King Bed with Sofa bed
Couples treatment room(s), sauna, steam room, body treatments
Suite, 1 King Bed with Sofa bed | Living room
Exterior
Luxury
1.401298464324817E-45 star property
9.0

Wonderful

Elegance above Hamburg's skyline and river

Perched within the iconic Elbephilharmonie concert hall, this hotel offers breathtaking views of Hamburg's skyline and the Elbe River. Delight in modern rooms with heated bathroom floors, a serene swimming pool, and a welcoming Champagne reception.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
  • Place, Elbe Philharmonic Hall
    ‪1 min walk‬
  • Place, Miniatur Wunderland
    ‪5 min walk‬
  • Place, St. Michaelis Church
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(16 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 92 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View

Presidential Suite, 1 King Bed with Sofa bed, City View

Presidential Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 162 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Westin Hamburg Elbphilharmonie

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Westin Hamburg Elbphilharmonie offers 244 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Westin Hamburg Elbphilharmonie. During your stay, you're just a quick walk from Elbe Philharmonic Hall. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy local cuisine while dining at Fang & Feld
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, manicures and pedicures, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Elbe Philharmonic Hall and 10 minutes by foot from Miniatur Wunderland
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Hamburg Elbphilharmonie offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7696 square feet (715 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Hamburg Elbphilharmonie. Parking is available for a fee.

This 5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
BLICK - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BLICK
  • Fang & Feld

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 7,696 square feet of conference space

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Grab bar near toilet (75 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 18.50 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg
The Westin Hamburg Elbphilharmonie Hotel
The Westin Hamburg Elbphilharmonie Hamburg
The Westin Hamburg Elbphilharmonie Hotel Hamburg

The Westin Hamburg Elbphilharmonie Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Room was clean, the view from the lobby was amazing. Central location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nazly

Stayed 3 nights in Dec 2025

10/10 Excellent

Dadajon

Stayed 4 nights in Dec 2025

6/10 Okay

Olivia

Business traveller
Liked: Cleanliness, staff & service
Lovely staff. Room was spacious and a very good size. Spa and swimming pool was disappointing, didn’t look like the online photos and old and outdated. No sauna. More like a kids pool with weird lights and pretty cold.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! The assistant manager the best!
Stayed 5 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because I was attending a concert at the Philharmonie, and it couldn’t have been more convenient — it’s just steps away! The hotel is clean, modern, and within walking distance of many of Hamburg’s most iconic sights. A perfect choice for anyone visiting the city.
Stayed 1 night in Sep 2025

6/10 Okay

ANDREY, Beverly Hills

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1. The reception desk blocked the payment twice on my two cards and the accountant department didn’t do anything to correct the mistake through I was asking for help because I needed the frozen funds. 2. Again, at the reception the staff didn’t give me the bill with the net payment, considering the frozen funds and the intermediate payments the hotel took from me during my stay. 3. The cleaning personnel didn’t do the job correctly until I tipped them. Nothing was changed even after my complaint. 4. The spa receptionist made not one, not two but three mistakes in making my appointments. Thus I had had to rearrange my schedule just because their mistake I was blamed for by them. I was not “clear enough” when I was making my appointments in person standing in front of the receptionist. 5. The breakfast was merely enough for 4 star hotel. In Zurich I had breakfast better in three star hotels.
Stayed 10 nights in Sep 2025

10/10 Excellent

Haiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. World class concert venue.
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a corner room upgrade. Had amazing views. Floor to ceiling glass all over. Even the bathroom has great views. Was a great experience to stay in an iconic piece of architecture.
Stayed 1 night in Jul 2025

10/10 Excellent

Grzegorz

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service. Stunning building!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in May 2025

10/10 Excellent

Cezara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 8 nights in Apr 2025

10/10 Excellent

Gabriel Rodrigo

Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff pleasant and helpful and a great location. Definitely recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are a fan of classical music, Elbphilharmonie is literally few steps from the main lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 15min walk to town centre short walk to miniture wunderland
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Dadajon

Stayed 3 nights in Oct 2024

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Location, location location if you are a regular at the Elbphilharmonie then this is heaven for you, you just need few steps to be inside the concert hall, the views from the room are stunning , the Spa is really good, breakfast is amazing and all the staff there are fabulous, the only drawback in the hotel is the express service or speed service button on the phone sadly no one answers the line in a hotel which is a Marriott I never experienced this before and the reason is always we are busy, it happened so many times wether you want to order in for room dining or if you need help with your luggage, every time I have to go down to ask for assistance and that was not convenient at all, I mean there should be a designated person for this line just to reply and if they are busy just to assure you that we will get back to you instead of keep on trying for more than half an hour or 45 minutes.
Stayed 3 nights in Oct 2024