25 Jan 2024 by Public Relations Officer
Chère Teresa,Nous vous remercions d'avoir partagé vos commentaires avec nous. Nous sommes heureux de savoir que notre personnel a été à la hauteur de vos attentes. Vos remarques sur la variété des plats et l'expérience au sein de la Médina sont importantes pour nous, et nous les prendrons en compte pour améliorer notre offre. Nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes et nous espérons avoir l'opportunité de regagner votre confiance dans le futur.Meilleures salutations,
3 Aug 2020 by Public Relations Officer
Dear Guest, Thank you for the feedback. We are very sorry you did not enjoy your stay in our resort. Although we understand that the dissatisfaction is connected to the buffet, we do hope that you keep a good souvenir of the place itself. We look forward to welcoming you again in the future, confident that you can have a really nice stay :) We hope you will give us the chance to prove it. Best regards,
All-inclusive room rates at Diar Lemdina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Diar Lemdina are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 200 metres away. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Diar Lemdina for summer fun including 2 outdoor swimming pools, a water park (surcharge) and a children's club. Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This eco-certified hotel also offers a children's pool, a 24-hour health club and a steam room. Self parking is free. Smoking is allowed in designated areas at this 4-star Hammamet hotel.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking
Diar Lemdina offers 240 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Tunisia Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
A marina, a 24-hour health club and a water park (surcharge) are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.