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4.0 out of 5

"WELL!!!!!!!!!!! THIS IS JUST A FABULOUS HOTEL WITH EXCELLENT FACILITIES AND SUPER FRIENDLY PROFESSIONAL STAFF, NOTHING IS TO MUCH TROUBLE. MY GRAND DA ... " More

By debs1900 on Sun 16 Nov 2014

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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room - Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room - Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Kastens Hotel Luisenhof, you're just a quick walk from Niki-de-Saint-Phalle-Promenade. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from New Town Hall and a 3-minute drive from Maschsee
  • Dogs welcome for a fee

Kastens Hotel Luisenhof ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kastens Hotel Luisenhof

Everyone (3) Couples (2) Family (1)
5 out of 5

EXCELLENT ! THE BEST HOTEL IN HANNOVER

WELL!!!!!!!!!!! THIS IS JUST A FABULOUS HOTEL WITH EXCELLENT FACILITIES AND SUPER FRIENDLY PROFESSIONAL STAFF, NOTHING IS TO MUCH TROUBLE. MY GRAND DAUGHTER AND I STAYED HERE SADLY FOR JUST ONE NIGHT WHEN TRAVELING ON TO HAMBURG FOR A CRUISE. WHAT A FIND! IF YOUR GOING TO HANNOVER EITHER ON BUSINESS OR PLEASURE THEN THIS HOTEL IS A MUST. BIG THANK YOU TO THE RECEPTION STAFF.

Posted by on 16 Nov 2014

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3 out of 5
Teppichboden ist ein no go in Hotelzimmern. Das in einem 5 Sternehotel. Lage super. Sonst müsste investiert werden

Posted by on 24 Oct 2022

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4 out of 5
Ein Hotel mit Charm und Geschichte. Zimmer in sehr unterschiedlicher Größe. Ausstattung der Zimmer sehr gut. Bequemes Bett bestehend aus zwei Einzelbetten. Sehr gute Qualität beim Frühstück (24 Euro pro Person). Parkplatz 15 Euro je Nacht.

Posted by on 20 Feb 2019

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4 out of 5

Sehr zentral gelegen.

Pros: Sehr saubere Zimmer!
Cons: Ein Portier fehlt. Steigt man aus dem Taxi, steht man mit dem Koffer alleine vor dem Hotel. In einem 5-Sterne-Haus ist das normalerweise Standard.
Location: Sehr Nahe des Bahnhofes und der City.
Das Hotel befindet sich zur Zeit im Umbau und um das Haus hat es ein Gerüst. Schade, dass dies nicht erwähnt wird.

Posted by , from Schweiz on 23 Jul 2018

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4 out of 5

Zentral gelegen und freundliche Leute

Pros: Empfang, schnelles Internet und beste Bedienung an der Bar
Cons: ist alles ok
Location: im Zentrum , alles
Diese Hotel liegt bestens, der Empfang war super, hilfreich, schnell und zielführend. Alles was es braucht um einen Geschäftstermin mit Uebernachtung angenehm zu gestalten. Gehe ich wieder hin

Posted by on 31 Jan 2018

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Comment from Hotel Management

7 Feb 2018 by Michael Rupp

Lieber Gast, vielen Dank für die schöne Bewertung. Es ist einfach wunderbar, dass Sie unseren Service am Empfang sowie an der Bar hervorheben. Wir freuen uns auf Ihren nächsten Besuch! Herzliche Grüße, Michael Rupp Direktion

5 out of 5

Stilvolles und sehr freundlich

Wir hatten einen wunderbaren Kurzaufenthalt. Auffällig war wie freundlich und bemüht das Personal war! Das Hotel selber ist sehr stilvoll. Es macht aber Sinn, nach einem der renovierten Zimmern zu fragen. Die Lage des Hotels ist perfekt.

Posted by on 29 Dec 2016

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3 out of 5

Nächstes Mal ein anderes Hotel

(Zu) enges Zimmer gegen den dunklen Innenhof, was so nicht deklariert war.

Posted by on 27 Jul 2015

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About the Kastens Hotel Luisenhof

Location Luisenstrasse 1-3, Hannover, NI 30159

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 19 May to 21 May:

  • Dining venue

Property Features

Kastens Hotel Luisenhof offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kastens Hotel Luisenhof. For a fee, parking is available. A complete renovation of Kastens Hotel Luisenhof was completed in February 2022. Smoking is allowed in designated areas at this 5-star Hannover hotel.

  • 149 guestrooms or units
  • 6 levels
  • Built in 1856
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Train station: Hannover (ZVR-Hannover Central Train Station) (0.3 km / 0.2 mi)
  • Metro station: Kröpcke U-Bahn (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kastens Hotel Luisenhof offers 149 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a self-service breakfast daily.

MARYs – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 11.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Valet parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kastens
  • Hotel Kastens Luisenhof
  • Hotel Luisenhof
  • Kastens Hotel Luisenhof
  • Kastens Hotel Luisenhof Hannover
  • Kastens Luisenhof
  • Kastens Luisenhof Hannover
  • Kastens Luisenhof Hotel
  • Luisenhof
  • Luisenhof Hotel
  • Kastens Hotel Hannover
  • Kastens Hotel Luisenhof Hotel
  • Kastens Hotel Luisenhof Hannover
  • Kastens Hotel Luisenhof Hotel Hannover

You should know

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.