Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Premium Suite Large Balcony City View
Balcony view
Lobby sitting area
Front of property – evening/night
Premium Suite Large Balcony City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

View in a map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double or Twin Room with Window

9.2 out of 10
Wonderful
(164 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

Premier Royal Suite City View

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(99 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(45 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room with Large Window

9.0 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hanoi Royal Palace Hotel 2

Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the comfy beds, cleanliness, overall comfort, and spaciousness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3390 out of 4266 reviews
Rating 8 - Good. 445 out of 4266 reviews
Rating 6 - Okay. 231 out of 4266 reviews
Rating 4 - Poor. 112 out of 4266 reviews
Rating 2 - Terrible. 88 out of 4266 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Guero

Travelled with family
Liked: Cleanliness, staff & service, amenities
Notre famille était à Hanoï pour la première fois et ce fut une expérience exceptionnelle grâce au personnel gentil et responsable de l'hôtel Royal Palace, en particulier Jimmi, qui s'assure que tout se passe bien pendant notre séjour à Hanoï ainsi qu'à Sapa. Il venait nous voir chaque jour et demandait même si la limousine VIP qu'ils avaient arrangée était confortable. Je recommande vivement cet hôtel pour son emplacement, son petit-déjeuner, son prix et surtout pour son personnel courtois. Merci encore, Jimmi ! Bonne chance !
Stayed 3 nights in Oct 2025

10/10 Excellent

Dorae

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super clean, Jimmi and staff were extremely helpful and friendly! Will not disappoint. Also is extremely convenient spot
Stayed 1 night in Oct 2025

10/10 Excellent

Sorent

Liked: Cleanliness, staff & service, amenities
Really great location, close to everything and great staff. Thanks a lot to Jimmi at the front desk for all his help!
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super pulito, Jimmi e il personale sono stati estremamente disponibili e cordiali! Non deluderà. Inoltre è una posizione estremamente comoda.
Stayed 1 night in Oct 2025

10/10 Excellent

Pelito

Liked: Cleanliness, staff & service, amenities
Our family first time in Hanoi and it was a best experienced because of the kind and responsible staffs of Royal Palace Hotel most especially Jimmi, he makes sure that everything with our trip in Hanoi as well as in Sapa will be smooth and easy. He check on us each day and even asked if the VIP limousine they arranged is comfortable. I would highly recommend this hotel location, breakfast, price and most especially the courteous staffs. Thanks again, Jimmi! Goodluck!
Stayed 1 night in Oct 2025

10/10 Excellent

Liana

Stayed 4 nights in Oct 2025

10/10 Excellent

Bhaya

Liked: Cleanliness, staff & service, amenities
The staff and Jimmi are just amazing! Book tours from him. He gives the best discount and really great tours. Super helpful in everything. The personal attention from Jimmi was amazing. Room was clean. It's just great value for money. Never overcharges for anything. You can also order veg things in buffet on order.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is at an excellent location, very close to many tourist hot spots. It is very near to many good restaurants and massage shops. The staff is very helpful and the rooms are clean. I would recommend it to anyone who likes to stay in Hanoi for leisure.
Stayed 1 night in Nov 2025

10/10 Excellent

Smith

Travelled with group
Liked: Cleanliness, staff & service, amenities
Emplacement agréable à distance de marche des magasins, restaurants et du lac Hoan Kiêm dans le quartier ancien. M. Jimmi a été très gentil, amical et serviable pour organiser des excursions d'une journée et une croisière dans la baie d'Halong pour nous. Bon petit-déjeuner, le personnel était très accueillant et serviable. Je recommanderais sans hésiter l'hôtel Hanoi Royal Palace.
Stayed 1 night in Nov 2025

10/10 Excellent

Talimo

Liked: Cleanliness, staff & service, amenities
Closeness to everything. Clean, good breakfast, polite staff. The cost was very reasonable.
Stayed 1 night in Nov 2025

10/10 Excellent

Izuki

Travelled with family
Liked: Cleanliness, staff & service, amenities
¡El personal y Jimmi son simplemente increíbles! Reserva excursiones con él. Da los mejores descuentos y ofrece tours realmente geniales. Muy útil en todo. La atención personal de Jimmi fue impresionante. La habitación estaba limpia. Es simplemente una gran relación calidad-precio. Nunca cobra de más por nada. También puedes pedir cosas vegetarianas en el buffet por encargo.
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Nice location within walkable distance to shops, restaurants, hoan kiem lake in old quarter area. Mr. Jimmi was very kind, friendly and helpful in arranging day trips and halong bay cruise for us. Nice breakfast, staff was very friendly and helpful. Would definitely recommend Hanoi Royal Palace hotel
Stayed 1 night in Nov 2025

10/10 Excellent

HanSeong

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was the best decision to book this hotel. We were here for the first two nights of our Vietnam trip and the whole team was so nice and friendly! Especially Jimmy was our personal hero. He planned every trip for us and booked trains, busses and so on. Doesn’t matter which time, we could ask him and he helped us immediately. When we came back from the north after one week we had to spend half a day in Hanoi again and they were so kind to store our luggage, we got towels to take a shower and got a free breakfast. This was by far the best stay we had in Vietnam. Thank you all so much.
Stayed 1 night in Nov 2025

10/10 Excellent

jonny

Liked: Cleanliness, staff & service, amenities
Location is great. It is close to Train street. Room is so clean. Friendly and helpful staffs. Breakfast is nice and enjoyable.
Stayed 1 night in Nov 2025

10/10 Excellent

Valeyer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent service and lovely place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Mulin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel: really clean, modern rooms, kind and always available staff, excellent breakfast . Perfect position in the centre of Hanoi
Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Jennie and his staff exceptional. 5 stayed and we are all definitely coming back to the hotel to stay again. They looked after us like family. Booked fabulous backstreet jeep tours. Got all the local knowledge of places to see and things to do. Don't book airport transfer or tours without speaking to Jennie on expedia.com. She saved us from getting ripped off. Fantastic decent people. The staff made our Vietnam trip. Sad to leave the hotel and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities
C'était la meilleure décision de réserver cet hôtel. Nous y avons séjourné pour les deux premières nuits de notre voyage au Vietnam et toute l'équipe était tellement sympathique et accueillante ! Surtout Jimmy, qui a été notre héros personnel. Il a planifié tous nos déplacements et a réservé les trains, les bus, etc. Peu importe l'heure, nous pouvions lui demander et il nous aidait immédiatement. Quand nous sommes revenus du nord après une semaine, nous avons dû passer une demi-journée à Hanoï et ils ont été si gentils de garder nos bagages, de nous fournir des serviettes pour prendre une douche et de nous offrir un petit-déjeuner gratuit. C'était de loin le meilleur séjour que nous ayons eu au Vietnam. Merci beaucoup à vous tous.
Stayed 1 night in Nov 2025

10/10 Excellent

Rio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Disfrutamos mucho nuestra estancia! Todo el personal fue realmente atento y amable. Pudimos probar diferentes comidas vietnamitas de aquí y nos encantó la comida que prepararon. Me encantó lo limpio que estaba mi cuarto al regresar cansado. Estoy muy contento con sus servicios. Nos encantó nuestra estancia. ¡Gracias por su hospitalidad!
Stayed 1 night in Oct 2025

10/10 Excellent

Kestery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, easy access everywhere you need for Hanoi. Workers are very friendly and helpful. Jim and Mimi are excellent customer service, they are very welcoming. Breakfast buffet is very fresh and great options. They have great options tours. THE best.
Stayed 2 nights in Oct 2025

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai eu une expérience merveilleuse pendant mon séjour ici. Le personnel était très serviable, amical et agréable, surtout Jimmy. Leur petit-déjeuner était délicieux, offrant une grande variété de plats vietnamiens et occidentaux. La chambre avait tout ce dont j'avais besoin pour un séjour confortable, et l'emplacement était pratique, proche de presque tout.
Stayed 1 night in Oct 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities
Very comfortable hotel, rooms clean and cool, staff very friendly and helpful. Great location for the old town
Stayed 1 night in Oct 2025

10/10 Excellent

Prestige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and surprisingly very spacious rooms as compared to the general hanoi room size. The lake is literally 2 steps away, and everything is nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
I had a wonderful experience during my stay here. The staff were very helpful, friendly, and nice, especially Jimmy. Their breakfast was delicious, offering a wide range of both Vietnamese and Western dishes. The room had everything I needed for a comfortable stay, and the location was convenient, close to almost everything.
Stayed 1 night in Oct 2025