See all properties

May De Ville Lakeside Hotel

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for May De Ville Lakeside Hotel

Exterior
Creator video
Rooftop terrace
Indoor pool, outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

View in a map
43 Gia Ngu, Hoan Kiem, Hanoi
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Internal Window

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Internal Window

  • Sleeps 2

View all photos for Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Internal Window

Deluxe Internal Window

Deluxe Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, City View

Premier Double Room, City View

Premier Double Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony

Executive Double Room, Balcony

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for May Lake View

May Lake View

May Lake View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | City view

Family Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, Terrace

Studio Suite, Terrace

Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms, City View

Room, Connecting Rooms, City View

Room, Connecting Rooms, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for May De Ville Grand Suite Balcony

May De Ville Grand Suite Balcony

May De Ville Grand Suite Balcony

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for May Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

May Lake View

  • Sleeps 2

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • Sleeps 3

View all photos for Deluxe Double Or Twin Room With City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Or Twin Room With City View

  • Sleeps 2

View all photos for Premier Double Room With City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room With City View

  • Sleeps 2

View all photos for Superior Room Without Window

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room Without Window

  • Sleeps 2

View all photos for May Connecting City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

May Connecting City View

  • Sleeps 4

View all photos for Executive Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Balcony

  • Sleeps 2

View all photos for May De Ville Grand Suite Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

May De Ville Grand Suite Balcony

  • Sleeps 2

Suite With Terrace

  • Sleeps 2

Similar properties

Front of property
GRAND HOTEL du LAC Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 599 reviews
GRAND HOTEL du LAC Hanoi

About this property

May De Ville Lakeside Hotel

Luxury hotel with a full-service spa connected to the convention center in Hanoi
This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
May De Ville Lakeside Hotel offers 112 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
With your stay at May De Ville Lakeside Hotel, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Enjoy Vietnamese cuisine and pool views while dining at May de Ville
  • Buffet breakfast served daily for a fee
  • Motorcycle parking only
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to Thai massages, body treatments, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Hanoi Old Town Night Market and 4 minutes by foot from Hoan Kiem Lake
  • Airport, train station, and local-area shuttle service available for a fee
May De Ville Lakeside Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury May De Ville Lakeside Hotel. An area shuttle within 2 kilometers and an airport shuttle (available 24 hours) are available for a fee. Only motorcycle parking is available. A complete renovation of May De Ville Lakeside Hotel was completed in June 2023.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
May de Ville - Overlooking the pool, this restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 kilometres
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 350,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • May de Ville

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - June 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at May De Ville Lakeside Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 350000 for children
  • Airport shuttle fee: VND 1200000 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
May De Ville Lakeside Hotel offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0103988367
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

May Ville Old Quarter
May Ville Old Quarter Hanoi
May Ville Old Quarter Hotel
May Ville Old Quarter Hotel Hanoi
May Ville Hotel
May de Ville Old Quarter
May De Ville Luxury Hotel Spa
May Ville Lakeside Hotel Hanoi
May De Ville Lakeside Hotel Hotel
May De Ville Lakeside Hotel Hanoi
May De Ville Lakeside Hotel Hotel Hanoi

Reviews

May De Ville Lakeside Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 218 reviews
Rating 8 - Good. 35 out of 218 reviews
Rating 6 - Okay. 5 out of 218 reviews
Rating 4 - Poor. 3 out of 218 reviews
Rating 2 - Terrible. 0 out of 218 reviews

Reviews

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here, hotel is in a great location. Breakfast was fantastic and our room quite modern. All staff were friendly aswel
Stayed 4 nights in Jul 2025

8/10 Good

Dami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Young Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming 11 out of 10
Stayed 1 night in Jul 2025

10/10 Excellent

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. Breakfast was excellent and staff really friendly and helpful, specially Hannah. It was my niece birthday and they brought a cake even though we didn't say anything. Really nice from them!
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Great location right in the heart of the old quarter so lots of restaurants and bars nearby. Staff were friendly and helpful and the onsite breakfast and restaurant were fab. I stayed in a balcony room and the outside space was great. The only downside was my hotel transfer from the airport to the hotel which did not show up which meant my arrival was a bit stressful. My advice, book yourself a grab instead
Stayed 4 nights in Jul 2025

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here at May de Ville and it did not disappoint. Fantastic staff, service, comfortable and spacious rooms, and situated in one of the most convenient location in Old Quarter of Hanoi. We will surely be returning. Highly recommended!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kook-Joo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and really excellent staff. The location was the best - in the perfect area in old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

This hotel was our favourite one during a 4 week holiday in Vietnam. Exceptional service by all staff. Rooms were lovely and comfortable, and the breakfasts were next level, definitely the best we have had. You won’t be disappointed we highly recommend 👍👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

We loved this Hotel. It’s beautiful interior, rooms etc. The breakfast was amazing. Rooftop bar is great. The beds are also super comfortable. A fantastic location.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff, however, roads are closed in the Old Quarter Fri-Sun evenings which cause issues for taxi rides.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all so Friendly and welcoming. Rooms clean and cosy and location of the hotel very convenient; near many attractions such as Hoan Kiem lake and the weekend night market. Many selections at breakfast and thoughtful inclusions in the room; staff, notably Hannah made sure we were well taken care of & our airport transfers arranged well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent hotel

One of the best hotels, we have ever visited. The staff real recognized you and did there outmost to make you feel great and they gave is a great time. We would like to visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in an excellent location

We stayed here for three nights in two stays with our Halong Bay cruise in between them. We wanted to travel light and take just backpacks. Hotel had no issue in keeping our suitcases safely locked away for us. From the moment you arrive to the time you depart, you can expect top class service with lots of friendly smiles. One of the front desk managers , Sophie (I guess this as she wore a smart business suit compared to the others who were in traditional Ao Dai outfits), went out of her way to make sure we got our Halong Bay tour bus. As it was a bigger bus it couldn’t come down our tight street so she took the call from our guide and then personally escorted us with one of the doorman up to the corner where she had arranged for us to be picked up. The room was modern in a classic French style and everything worked perfectly. It was small but it was what we paid for and what you expect in a major city where land is precious. We actually got an upgrade to same room type but a better view on both occasions, one with lake views on the top floor. Very comfortable with a great walk in shower and top notch bed and bedding. Breakfast is on the twelfth floor with views of the city and Lake Hoan Kiem. Staff are very friendly & very attentive & switched on. The buffet itself is EXCELLENT! Egg station includes Eggs Benedict & also local noodle soup. The location is very convenient. Definitely no hesitation in recommending this hotel as a great base to explore Hanoi.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for three nights split into two stays with our Halong Bay cruise in between them. We wanted to travel light for the boat and the hotel had no issue in keeping our suitcases safely locked away for us. From the moment you arrive to the time you depart, you can expect top class service with lots of friendly smiles. One of the front desk managers , Sophie (I guess this as she wore a smart business suit compared to the others who were in traditional Ao Dai outfits), went out of her way to make sure we got our Halong Bay tour bus. As it was a bigger bus it couldn’t come down our tight street so she took the call from our guide and then personally escorted us with one of the doorman up to the corner where she had arranged for us to be picked up. Thanks Sophie! The room was modern in a classic French style and everything worked perfectly. It was small but it was what we paid for and what you expect in a major city where land is precious. We actually got an upgrade to same room type but a better view on both occasions, one with lake views on the top floor. Very comfortable with a great walk in shower and top notch bed and bedding. Breakfast is on the twelfth floor so you get awesome views of the city and Lake Hoan Kiem. Staff are very friendly and very attentive and switched on. Barista coffee is available at an extra cost, but the included coffee and tea will be refilled regularly at your table by one of the numerous vigilant team members. The buffet itself is
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had an wonderful experience at May De Ville Lakeside hotel. Its service was exceptional, particularly by Hannah. The rooms are spacious, the bed was so comfortable, and the room service menu was tasty and priced reasonably. The hotel's location is also convenient, central to all the attractions around the Old Quarter and close walk to the Ho Hoan Kiem lake as well as steps away to the weekend market. We throughly enjoyed our stay at May De Ville Hotel in Hanoi and we highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Weyman Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, except for the view in our room was of a brick wall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff great customer service. Especially with young children the staff were amazing. The only slight disappointed the restaurant was not the best food for the money. A bit too much salt among other criticisms. But there are some great places just outside the hotel so don't let that put you off. The hotel is in a great location with lots of things to do and places to see.
Stayed 3 nights in Jun 2025

10/10 Excellent

Simon Seen Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abbas Khider, London Knightsbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very friendly. The food is definitely a 5 stars. Exceeded our expectations. Thank you again
Stayed 2 nights in May 2025

8/10 Good

Evan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Water pressure a little low. Bed too firm for good comfort.Very good locational good breakfast with great service
Stayed 5 nights in May 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely & located in the heart of Old Town. Staff are extremely attentive & friendly. Great room (911) Variety of options at breakfast Lovely pool area. Beautiful hotel. Didn’t take too kindly to the noise from the large Indian group checking in while we checked out. Hotel reception apologised, although it wasn’t the hotels fault.
Stayed 1 night in May 2025