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Aparthotel

Somerset Grand Hanoi

4.5 star property

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Photo gallery for Somerset Grand Hanoi

Executive Room, 3 Bedrooms | Private kitchen
Daily buffet breakfast (VND 284000 per person)
Garden
Executive Room, 3 Bedrooms
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Dryer

Explore the area

View in a map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Premier Twin Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Premier Twin Room, 1 Bedroom

  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Somerset Grand Hanoi

Luxury aparthotel with 3 restaurants and a fitness center
3 restaurants, an outdoor pool, and a fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the room service at Somerset Grand Hanoi. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. Built in 1997, this luxury aparthotel has 185 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests have great things to say about the room service and the helpful staff
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset Grand Hanoi offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. A fitness center, a vending machine, and gift shops/newsstands are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: VND 284,000 for adults and VND 142,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Pickleball
  • Shopping centre
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 142000 for children
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Reviews

Somerset Grand Hanoi Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 618 out of 1057 reviews
Rating 8 - Good. 352 out of 1057 reviews
Rating 6 - Okay. 59 out of 1057 reviews
Rating 4 - Poor. 22 out of 1057 reviews
Rating 2 - Terrible. 6 out of 1057 reviews

Reviews

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Lovely team. Good facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Trung

Stayed 1 night in Jun 2025

6/10 Okay

LYNA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
Stayed 2 nights in Jun 2025

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
Front desk, door man are super
Stayed 4 nights in Jun 2025

10/10 Excellent

Choon beng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

8/10 Good

Tau Chuin

Travelled with family
Liked: Cleanliness, room comfort

Simple and comfortable

Great location and wonderful for large groups.
Stayed 2 nights in Jan 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, amenities
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good location & big rooms

Good location. The rooms are a bit dated but overall good place with plenty of space and great to have a washing machine. The aircon was quite smelly and probably needs cleaning
Stayed 4 nights in Apr 2025

4/10 Poor

Shin

Business traveller
Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hoang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise, Tacoma

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great customer seẻvices, big room,
Stayed 1 night in Mar 2025

8/10 Good

ANAND

Travelled with family
Liked: Room comfort

Dated but still decent

Pros: Large and comfortable room. Great for a family to spread out and have a baby sleep in another room. Friendly staff. Decent location with lots of eating options near by. Comfortable and functional room. Cons: The hotel and room just looked a bit dated and tatty. A bit or repainting and cleaning the bathroom tiles would help.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ewan

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Alana

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yong-Long

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Great central location

Location next to Hao Lo Prison and it's walking distance to many things like train street, Hoan Kiem Lake, Ho Chi Minh Mosoleum, Imperial Citadel, temple of literature etc. if you don't mind up to 15minute walk. You can hear some stret traffic. Was particularly bad when Vietnam won the ASEAN world cup against Thailand... Obviously good if you wanted to party in the streets with the locals.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, room comfort

Wonderful Stay!

Wonderful location, excellent service, spacious Executive 2BR Apartment!
Stayed 3 nights in Jan 2025

10/10 Excellent

Theodora

Travelled with family
Liked: Cleanliness, room comfort

Family stay

Spacious, clean hotel in a great location. Accommodating to any requests. The washing machine in the unit was fabulous. Would recommend.
Stayed 6 nights in Jan 2025

6/10 Okay

Tau Chuin

Travelled with family
Liked: Room comfort

Needs improvements

The hotel windows were in very bad conditions and not sealed properly allowing lots of street noise coming in. Our room hot showers were also not functioning properly and hardly had any hot water.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, room comfort

Excellent stay in Hanoi

Wonderful stay at spacious 2BR serviced apartment in a convenient location in Hanoi. They even had a small birthday cake waiting for me in the refrigerator :-) The front desk staff were friendly and helpful, and stored our large luggage for us while we left for an overnight trip to Ha Long Bay. The beds are comfortable, the views are spectacular, and the apartment is very spacious. Walking distance to Hoan Kiem Lake, Old Quarter, Military Museum, HCM Mausoleum, and tons of restaurants and bars. Cant wait to stay in Somerset Grand Hanoi again!
Stayed 1 night in Jan 2025

8/10 Good

SAY KEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Provision of a big water dispenser cutting down on plastic bottles.
Stayed 6 nights in Dec 2024

6/10 Okay

Rosalie

Travelled with family

Spacious but worn out

This hotel is 30 years old. Very spacious family room with 2 bedrooms, but it is pretty worn out. We stayed on the 10th floor, and we could still hear the loud traffic noises from the streets. Also, there are no frames for the windows. It is extremely dangerous if you have children.
Stayed 4 nights in Dec 2024