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Mercure Caen Cote de Nacre Herouville Saint Clair

4.0 star property

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Photo gallery for Mercure Caen Cote de Nacre Herouville Saint Clair

An outdoor dining area with brick walls, multiple tables and chairs, umbrellas, and a brick building in the background.
A conference room with a large screen, a children's play area, and a table with chairs.
A conference room with a large screen displaying 'MERCURE HOTELS Coon Cote do Naara.'
Family Room, 1 Queen Bed with Sofa bed
A breakfast buffet with various pastries and breads, a coffee station, and a counter with a name tag.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Place Boston, Citis, Herouville-Saint-Clair, Calvados, 14200
  • Place, Faculty of Pharmaceutical Sciences of Caen
    ‪6 min walk‬
  • Place, University of Caen Normandy
    ‪4 min drive‬
  • Place, Caen Memorial
    ‪5 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪13 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, individually decorated

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (Classic)

1 bedroom, premium bedding, individually decorated

Family Room, Connecting Rooms (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a nightstand, a wall-mounted lamp, and a framed picture.

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Caen Cote de Nacre Herouville Saint Clair

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Mercure Caen Cote de Nacre Herouville Saint Clair offers 88 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Caen Cote de Nacre Herouville Saint Clair, you're just a quick walk from Faculty of Pharmaceutical Sciences of Caen. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Le Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym, a golf driving range, and golf lessons
  • Within a 15-minute walk of Faculty of Pharmaceutical Sciences of Caen and Caen University Hospital
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5810 square feet (540 square meters) and includes conference space. A 24-hour fitness center, a library, and laundry facilities are also featured at the business-friendly Mercure Caen Cote de Nacre Herouville Saint Clair. Free self parking is available.

This 4-star Herouville-Saint-Clair hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Restaurant

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5,810 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% organic food
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 5:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Caen Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair Hotel
Mercure Cote Nacre Herouville Saint Clair Hotel Caen
Mercure Caen Cote Nacre Herouville Saint Clair Hotel
Mercure Caen Cote Nacre Hotel
Mercure Caen Cote Nacre
Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Mercure Caen Cote de Nacre Herouville Saint Clair Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 347 reviews
Rating 8 - Good. 134 out of 347 reviews
Rating 6 - Okay. 34 out of 347 reviews
Rating 4 - Poor. 11 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
Quite a basic hotel for the price paid.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean room with good shower. Parking included
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities
Staff very cordial and clean place
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couple of days stay here. Convenient for us as it was very near to the hospital. Rooms clean and spacious. I would recommend the restaurant. Food was great and staff were very welcoming. Drinks were a bit pricey. Overall good value for money
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near WWII Landing Sites
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, pleasant and polite staff
Stayed 1 night in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel for a night stay close to motorway and Caen City centre and lovely very helpful staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.. lots of parking with EV chaging available
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Would have given this 5 stars however, the reception st
Stayed 1 night in Jul 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Nice quiet room! The room was not finished when we checked in but that was quickly rectified. Reception staff friendly. Food in Bistro excellent. We had breakfast in the room which was ok but coffee not good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you would except in a Mercure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The Mercure was great, great location, comfy room and very well located. We used it for a stop before the early Caen ferry and it worked really well. It’s an easy Walt to the nearby shops including a very good Carrefore for any last minute shopping or food for the ferry. The staff were warm and friendly and we will definitely make it a regular stay now we’ve been there 😀
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab!

A really lovely hotel, ideally located for ferry terminal. The hotel is very clean and modern. Staff were friendly and helpful, even letting us store our bikes in a meeting room overnight. Would recommend.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, modern room. Very comfortable. Warm welcome from receptionist.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Beds were super comfy and staff was friendly.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
This is not. 4* hotel. It has a restaurant but doesn’t open (it) at weekends, so we might as well as stayed in a more authentic ‘local brand’ hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, new, in industrial area near mall and gas station. Close to Caen
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a central location to normandy landmarks. Limited options for evening meal. Large variety of breakfast options.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Hotel currently being renovated. Looking good so far
Stayed 1 night in May 2024
Verified

8/10 Good

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Hamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Julien

Liked: Cleanliness, property conditions & facilities
Hotel was very functional with a good buffer breakfast. Rooms were not ready when we for the at 18h but they got it sorted out within about 20 mins. Staff wasn’t overly friendly about the delay though…
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, free parking, very comfortable room, we booked two rooms and we were given interlinking rooms without having to ask which was very thoughtful and appreciated. We had a notification the day before we arrived to say there would be no restaurant in the evening while we we're there. We ate lunch several times during our stay and along with breakfast the food was excellent. Side note: Hotel had been taken over by US veterans and their support for D-Day, the veterans were inspiring and friendly, their support less so and a little overwhelming. We'd definitely stay again!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Alun

All excellent, the small staff team worked very hard to make things work and meet our needs. However, the lack of a proper catering service was a real problem.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Kate

Disliked: Property conditions & facilities
Overpriced. Grumpy receptionist. Strange musty smell throughout hotel. No air con. Restaurant staff were very friendly and accommodating however.
Stayed 1 night in Aug 2022