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Heliotrope Apartments

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Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Kitchen

Explore the area

View in a map
92 Eleftheriou Venizelou, Stalis, Hersonissos, Crete, 70014
  • Place, Stalis Beach
    ‪7 min walk‬
  • Place, Star Beach Water Park
    ‪4 min drive‬
  • Place, Malia Beach
    ‪5 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪24 min drive‬

Room options

View all photos for Apartment (2 adults)

Apartment (2 adults) | Terrace/patio

Apartment (2 adults)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (Triple)

Living area

Apartment (Triple)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment (Quadruple )

Apartment (Quadruple )

Apartment (Quadruple )

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Studio, 1 Queen Bed, Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

A balcony with a chair, a small stool, and a wooden bench with cushions. A round mirror hangs on the wall, and a vase with dried plants is on a shelf.
Iraklis Studios & Apartments
Hersonissos
  • Pool
  • Parking included
  • Air-conditioning
  • Breakfast available
3.5 out of 5, Good, 62 reviews
The price is €39
includes taxes & fees
3 Sept - 4 Sept
Iraklis Studios & Apartments

About this property

Heliotrope Apartments

This guesthouse features express check-out, a garden, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3-star guesthouse have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and hair dryers. Additionally, rooms include air conditioning and safes.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor
  • Amenities include a front-desk safe and a terrace
  • Airport shuttle service available for a fee
A private beach is featured. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Built in 1985
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heliotrope Apartments
Heliotrope Apartments Hersonissos
Heliotrope Hersonissos
Heliotrope Apartments Apartment Hersonissos
Heliotrope s Hersonissos
Heliotrope Apartments Guesthouse
Heliotrope Apartments Hersonissos
Heliotrope Apartments Guesthouse Hersonissos

Heliotrope Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sadie

Liked: Cleanliness, room comfort, communication

Great place to stay

Lovely place to sleep with great views and Manos is there straight away if you need anything
Stayed 7 nights in Jun 2022
Verified review

4/10 Poor

Jamila

Liked: Cleanliness, property conditions & facilities
Das war das unbequemste Bett, in dem ich jemals lag, konnte daher nicht wirklich viel oder gut schlafen und war ziemlich müde die Tage über, 5 Nächte ging grade so aber länger hätte ich das nicht ausgehalten. Klopapier gabs nur 2 Rollen, sodass wir uns am 4. Tag neue kaufen mussten, am letzten Tag brachte das personal dann mal neue. Auf den Bildern war außerdem ein Pool, den gab es nicht. Der Kühlschrank tropfte und ließ sich nicht wirklich schließen. Die Aussicht war trotzdem mega. Außerdem ist es nicht für Menschen geeignet die schlechter zu Fuß sind, die Treppen sind extrem anstrengend
Stayed 5 nights in Aug 2022
Verified review

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Appartment was closed when we turned up. Contatcted Ebookers who said that the owner would leave a key out, they didn't. Had to book alternative accomodation, Ebookers were no help and wouldn't refund even though the appartment was closed.
Stayed 7 nights in Apr 2022
Verified review

4/10 Poor

Verified traveller

Disliked: Room comfort

icht Empfehlenswert

Wir fanden das Zimmer einfach eklig. Es war nicht geputzt, die Betten sind unbequem und das Geschirr nicht gespült.
Stayed 7 nights in Aug 2020
Verified review

8/10 Good

Helle

Disliked: Cleanliness

Smuk udsigt.

Beliggenheden er fantastisk og udsigten fra terassen er fantastisk. Der var 112 trappetrin til vores lejlighed, det var god motion. Rengøring var der kun en enkelt gang , måske det skyldes Covid 19. Vores aircondition virkede ikke, og vi måtte selv købe toiletpapir. Det ville ha været perfekt, hvis man fik tømt skraldespandende hver dag. Lejligheden var perfekt, to værelser og begge med altan og flot udsigt til havet. Vi havde booket på Hellious, men fik værelset på memories, de ligger lige ved siden af hinanden.
Stayed 8 nights in Jul 2020
Verified review

4/10 Poor

Petrus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what i expected

Very bad hotel. Bad service (no reception). They did not change towells or sheets one single time. The floors were very dirty and the pillowcases smelled old and sour. The only good thing is that its 5 minute walk to the beach. I would not live here if i wanted a sanitary experience.
Stayed 8 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Для бюджетного отдыха

Отдыхали в апреле. Совсем не сезон. Номера не отапливаются. Ночью мерзли. Интересное оформление номеров, аутентичное Греческое. Ванная комната не удобная на полу всегда вода. Кухня оборудована всем необходимым. За 8 дней 2 раза меняли полотенца и убирали номер. Очень крутые ступеньки для подъёма в номера. Отель стоит на горе. Рядом остановка 28. Из аэропорта 45 минут ехать на автобусе. Ходит по расписанию. Так же можно быстро доехать до Малия и Херсониса. Хотя мы гуляли туда пешком. Есть все необходимые магазины и таверны в пешей доступности. Пляж 5 минут пешком.
Stayed 8 nights in Apr 2019
Verified review

6/10 Okay

Tanja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bait and Switch

My confirmed reservation was for "Standard Studio, 1 Queen Bed, Sea View," yet upon arriving, I was taken to another property and given a ground floor, twin beds, no view apartment. For four days, the rational for the change went from "there is no electricity", to "it is fully booked", and finally "I'll talk with my husband." The apartment was clean and quiet, just not what I booked.
Stayed 4 nights in Mar 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
La vue était sympa,mais le bruit de la route en dessous,très sympa aussi .
Stayed 21 nights in Oct 2018
Verified review

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The House is not clean with one Airconditioner for 2 Rooms and the Bathroom ist extremley small.The Pool is like a big Bath tub 3 x 3 m.
Stayed 14 nights in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The journey was very comfortable, the location is ver close to beach, restaurants and shops. Managers were very friendly and we advise this place.
Stayed 7 nights in Jul 2018
Verified review

8/10 Good

amelie

Liked: Property conditions & facilities, room comfort

Bon rapport qualité prix

Chambre spacieuse et équipée. (Frigo, plaque de cuisson...) immense terrasse avec vue sur la mer. Attention jusqu'au dernier niveau 104 marches à monter. La chambre était propre. En 8 jours le ménage n'a pas été fait. On nous a changé 2 fois les serviettes de toilette. Mais nous avons conservés nos draps la semaine entière. Tout est accessible à proximité.
Stayed 8 nights in Jul 2017
Verified review

6/10 Okay

Koen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Klein maar fijn

De kamers zijn schoon en netjes maar alles is wel erg verouderd, klein en gehorig. Voor een vakantie met z'n tweetjes waarbij je veel buiten en op pad bent is het prima en zeker voor de prijs is het een zeer net verblijf. Ook komen ze de kamers dagelijks schoonmaken en krijg je nieuwe handdoeken. De plek is rustig op de voorbij rijdende auto's na en dicht bij het strand, winkels en restaurantjes. Mocht je een goedkope overnachtingsplek zoeken voor weinig geld maar toch netjes en schoon is deze plek zeker aan te raden! Verwacht geen grote kamers en luxe maar!
Verified review

8/10 Good

лилия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень удобное расположение.от пляжа 10 минут медленным шагом.
Verified review

2/10 Terrible

torhild

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke aa anbefale

Vi valgte aa forlate hotellet uten aa bo der
Verified review

2/10 Terrible

Szilvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

These pictures of the apartment are good photoshop work, not the reality. It was smelly. Garden furniture plastic chairs were broken. No warm water in the evening and one day it was not water. The door of the fridge didn't closed. It was a well-equipped kitchen? Funny, because there was no glass or two of the same. The electric shocked. In the bathroom the water is not flowed down. No air conditinoner in this apartment only the attic. The air conditioner water flowed regularly on our heads the apartment above us. (there was our terrace)
Verified review

2/10 Terrible

Szilvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting.apartment

This apartment is disgusting. These pictures of the apartment are good photoshop work, not the reality. It was smelly. Garden furniture plastic chairs were broken. No warm water in the evening and one day it was not water. The door of the fridge didn't closed. It was a well-equipped kitchen? Funny, because there was no glass or two of the same. The electric shocked. In the bathroom the water is not flowed down. No air conditinoner in this apartment only the attic. The air conditioner water flowed regularly on our heads the apartment above us. (there was our terrace)
Verified review

10/10 Excellent

Manesh

Liked: Room comfort
Stayed 7 nights in Aug 2020
Verified review

8/10 Good

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Verified review

6/10 Okay

Filip

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Verified review

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities

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