"We really enjoyed our stay at Mitsis Rinela, helpful staff, great service! The only thing we would have liked is a bigger room for a family of 4. " More
19 Aug 2023 by Mitsis Rinela Beach Resort & Spa Team
Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great review. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. We do value your patronage and look forward to many opportunities to welcome you again to our sunny resort. Best Regards, Mitsis Rinela Beach Resort & Spa Team
7 Aug 2023 by Mitsis Rinela Beach Resort & Spa Team
Dear Guest, It is our great pleasure to accept your positive thoughts and feelings of your stay in Mitsis Rinela Beach Resort & Spa. Our team is here to provide the absolute service to all our guests and to make the holidays experience the most unforgettable ever. Please, do not hesitate to contact us for details regarding a future stay in our hotel. We are always at your disposal, during and after your stay! Best Regards,
28 Oct 2022 by Mitsis Rinela Beach Resort & Spa Team
Dear Ben, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great review. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. We do value your patronage and look forward to many opportunities to welcome you again to our sunny resort. Best Regards,
21 Apr 2024 by Mitsis Rinela Team
Lieber Gast,Vielen Dank, dass Sie sich für Mitsis Rinela für Ihren Urlaub entschieden haben und für Ihre tolle Bewertung.Ihre Zufriedenheit ist die beste Motivation für unser Team, da wir stets bestrebt sind, allen unseren Gästen unvergessliche Erlebnisse mit hohen Servicestandards zu bieten.Wir schätzen Ihre Schirmherrschaft sehr und freuen uns auf viele Gelegenheiten, Sie wieder in unserem sonnigen Resort begrüßen zu dürfen.Beste grüße,
14 Apr 2024 by Mitsis Rinela Team
Liebe Gäste,wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre Urlaubserfahrung mit uns zu teilen, und möchten uns für all die ausgezeichneten Kommentare bedanken!Wir freuen uns darauf, Sie bald wieder in Ihrem einzigartigen Ziel auf Kreta begrüßen zu dürfen!Mit freundlichen Grüßen,
29 Oct 2023 by Mitsis Rinela Beach Resort & Spa Team
Dear Guest, Thank you for taking the time to post a review on ebookers and sharing your holiday experience. We always appreciate candid comments from our guests as they help us to improve our services. We are sadden to hear you were not satisfied with some aspects of our services, despite all our efforts and assistance during your stay, as we aspire to create an environment where they are embraced as part of our extended family. It is this authentic, heartfelt connection and a commitment to creating a welcoming atmosphere that distinguishes our approach to hospitality.We would like to kindly mention that driven by the latest luxury travel trends and the commitment to serve the experiential needs of the international traveller, Mitsis Hotels has been redesigning a number of its venues. Every season, our hotels and resorts are being refurbished to make sure they are offering upgraded services and surpass our guests’ expectations. Moreover, the renovation of Rinela is still ongoing as there are still outlets for renovation like you kindly noted below about Main Restaurant and fitness area. Regarding the table reservations, we would like to kindly mention that we designed specific online reservations system, so everyone can have the chance to enjoy our dining and book online a table at our hotel’s theme restaurants. We understand that guests would like to book multiple times at the à la carte restaurants. However, we have implemented specific rules and limitations on our table reservation system, aiming to satisfy each and every one of our guests and giving all of them the opportunity to try our à la carte restaurants and this service is provided upon availability, which is stated on our official website. To enhance our guest assistance, our colleagues at the lobby accept requests for the theme restaurants every morning. This service is designed to assist guests who may encounter difficulties securing reservations through the concierge platform.We really hope to welcome you again in our hotel, letting us offer you additional and exciting experiences in the Greek tradition, with authentic hospitality and memorable moments – something we have provided travelers with for more than twenty years. Best Regards,
27 Oct 2023 by Mitsis Rinela Beach Resort & Spa Team
Dear Guest, We are delighted you took the time to share your holiday experience with us and we would like to thank you for your great review! We are looking forward to welcoming you back soon to your unique destination in Crete! Best Regards, Mitsis Rinela Beach Resort & Spa Team
The property is closed between 7 November and 27 March.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Mitsis Rinela is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the property's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mitsis Rinela, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 poolside bars. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Hersonissos property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Mitsis Rinela offers 396 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. 50-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Chinese Restaurant – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.
Taverna Restaurant – This beach theme restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.
Beach BBQ Corner – This restaurant specialises in barbecue and is located on the beach. Open daily.
Traditional Greek pies – This restaurant specialises in local cuisine. Open daily.
24-hour room service is available.
A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zeen Spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
For the benefit of our customers, we have provided a rating based on our ratings system.
