17 Feb 2020 by The Hotel Management Board
Thank you for staying with Hotel Grand Saigon and for sharing your comments. We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experience to all our guests. Once again, thank you for choosing our Hotel and we look forward to welcome you back at Hotel Grand Saigon in near future soon. Sincerely, The Hotel Management Board
Hotel Grand Saigon offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 8 meeting rooms are available. A terrace, tour or ticket assistance, and gift shops/news stands are also featured at the luxury Hotel Grand Saigon. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Grand Saigon offers 251 air-conditioned accommodations with minibars and a safe. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
BAR DES AMIS – On-site bar.
Saigon Palace – This restaurant serves breakfast, lunch and dinner. Open daily.
ROOFTOP GRAND LOUNGE – On-site restaurant. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Grand Saigon offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes window guards in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.