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Crafa Harbour Hotel

Property class: 4

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Photo gallery for Crafa Harbour Hotel

A cityscape with modern high-rise buildings, one featuring a distinctive curved glass facade.
A hotel room with two beds, a desk, and a large window offering a city view.
A cityscape with high-rise buildings and a waterfront area.
A nighttime cityscape with illuminated skyscrapers and a waterfront area.
A modern hotel room with a large window, a flat-screen TV, a marble coffee table, and two armchairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
218 Gloucester Road, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Twin Room - Harbour View

A hotel room with two beds, a desk, and a large window offering a city view.

Twin Room - Harbour View

9.0 out of 10
Wonderful
(2 reviews)
  • Harbour view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room - Harbour View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Queen Room - Harbour View

8.8 out of 10
Excellent
(3 reviews)
  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Queen Room - Harbour View

A modern hotel room with a large bed, a view of the cityscape, and a glass partition.

Premier Queen Room - Harbour View

7.4 out of 10
Good
(3 reviews)
  • Harbour view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cosmopolitan Queen Bed Room

A hotel room with a large bed, a bedside table with a lamp and phone, and a dark wall.

Cosmopolitan Queen Bed Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Gloucester Suite

A modern hotel room with a large bed, a sitting area, a bathroom with a shower, and a city view.

Gloucester Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crafa Harbour Hotel

A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and tour/ticket assistance.
Crafa Harbour Hotel offers 55 air-conditioned accommodations with safes and complimentary newspapers. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Crafa Harbour Hotel, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas, plus a restaurant and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by foot from Victoria Harbour and a 3-minute drive from Hong Kong Convention and Exhibition Centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Crafa Harbour Hotel.

This 4-star Hong Kong Island hotel is smoke free.

Crafa Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 550.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night
  • Breakage deposit: HKD 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gloucester Hotel Hong Kong
Gloucester Hotel
Gloucester Hong Kong
Gloucester Hotel
Crafa Harbour Hotel Hotel
Crafa Harbour Hotel Hong Kong
Crafa Harbour Hotel Hotel Hong Kong

Crafa Harbour Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 134 out of 391 reviews
Rating 8 - Good. 162 out of 391 reviews
Rating 6 - Okay. 61 out of 391 reviews
Rating 4 - Poor. 17 out of 391 reviews
Rating 2 - Terrible. 17 out of 391 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Room was decent size and had great views of the harbour! Very good value!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend, view from window is very beautiful!

We liked everything very much, it was clean, good location, friendly staff and a very very beautiful view from the window!)
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

BENNY CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Victoria Harbour view with reasonable price.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding value for 5 star views

This is our second visit at the hotel, we both loved the ceiling to floor windows which provide outstand harbours views. The price point for the views and the size of the room is great.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hongkong Hotel

Amazing location overlooking the Wanchai TST ferry, so close to time square, and to a nearby markets and shopping malls, freshly cooked bakery is everywhere in the area, and best of all closer to the bar
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Eleanor

The room was very spacious and comfortable. Lovely view of the harbour.
Stayed 6 nights in Sep 2024
Verified review

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Great view of the Victoria harbir
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Man Ying

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly but bathroom is very old
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was quite large compared to similar hotels in Hong Kong. Room was kept clean and the hotel is close to a good shopping area. However the staff were Chinese and their English was very limited.
Stayed 6 nights in Jul 2024
Verified review

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops and food around the area. Easy to walk around. Room layout not the greatest and furniture not very comfortable. Ok view of harbor.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

LANDI TRAINING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crafa was great. The FO lady is very friendly , speaks good english. Amy helped us alot with everything we needed from transport to directions. Amy was good. The staff is good. The hotel is good.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

LANDI TRAINING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff. Language is a problem when Amy is off duty. Amy was very very good. There is another guy who does cleaning - he was also very good.
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Incredible view!

Really well located hotel with a beautiful view of the harbour - better than many of the rooftop bars even! Only downside is I messaged them after my stay regarding something left in the room and received no reply. But a small thing, and overall this was a great choice for our stay!
Stayed 9 nights in Mar 2024
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
They give us 18th floor, the best view from the window. Will come back again.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Hakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is ok
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning harbour view. Unfortunately, no safe box.
Stayed 8 nights in Mar 2024
Verified review

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View!

The view was amazing! The whole TST and harbour is seen! Room and bathroom is just about right for the price. Elevator is slow as there are only 2 for the whole bldg. and reception is a one woman personnel which is quite slow but we got our room soon enough so I can’t complain. ☺️
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
The renovation is out of dated and the hard wood floor is sticky due to refinishing. The night shift gentlemen was very nice to treat me with courtesy and kindness.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
I gave 2 stars only because of the view on the marina and harbour. Otherwise it would 1 star. Not clean and old. My room had a weird smell and the window didn’t close properly
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A view you might not want to leave

I wanted to stay on in Hong Kong after a convention there. The hotel I was staying at for the convention was a bit pricey for the three additional days so I looked around on Hotels.com before making any commitment. I saw this hotel and it wasn't far from where I was and the photo showed a great view. Now most hotel photos that show a great view are from the best suites or highly edited to make them look great. Not the Crafa Hotel, The view from my room was AMAZING! I never wanted to close the curtains and from as high up as I was never felt the need to. The hotel itself is clean and basic. There is a security guard on the 1st floor and a reception desk on the 3rd floor. The elevators were fast and the housekeeping was efficient. My neighbors were quiet or adequately sound-proofed, but I heard nothing each night. While you have to walk a few blocks to find food or coffee, I would gladly again call Crafa Harbour Hotel a great base from which to see Hong Kong
Sunrise from Crafa Harbour Hotel
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Stefan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Etwas abgenutz, Bad schlecht gereinigt.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

RYUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間前に荷物だけ預ける予定で行ったが、部屋が準備できてるか確認してくれてチェックイン手続きをし、部屋に通してくれた。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Toshihiro

Liked: Cleanliness, staff & service
ビューは最高です。タクシーも大通りに出なくてもつかまります。スタッフには英語はほとんど通じませんんでしたが、タクシー等は対応してくれました。
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

hyejin

Liked: Staff & service

오래된 호텔이예요

청소상태가 안좋아요. 벌레도 다니고. 전기 콘센트도 상태가 안좋았어요. 위치는 좋아요. 바다가 보여서 선택했는데, 방음이 잘 안되어서 시끄러요.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

TCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel sympa et vue extraordinaire

Personnel sympathique ce qui est rare à HKG !! Vue extraordinaire sur la baie !!! Grande Chambre confortable
Stayed 1 night in Dec 2024