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Waikiki Heritage Hotel

2.5 star property

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Photo gallery for Waikiki Heritage Hotel

Front of property
Exterior
Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)
Deluxe Room, Balcony, Pool View (1 King or 2 Doubles) | Balcony view
Deluxe Room, Balcony, Pool View (1 King or 2 Doubles) | Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
260 Beach Walk, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪3 min walk‬
  • Place, Waikiki Beach
    ‪12 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room (1 King or 2 Doubles)

Standard Room (1 King or 2 Doubles)

Standard Room (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, Pool View (1 King or 2 Doubles)

Room, Pool View (1 King or 2 Doubles)

Room, Pool View (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Waikiki Heritage Hotel

Hotel with an outdoor pool, steps from Waikiki Beach Walk
An outdoor pool, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a convenience store, and a front-desk safe are onsite. Weekly housekeeping is available.
Waikiki Heritage Hotel offers 60 air-conditioned accommodations with safes. 48-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Waikiki Heritage Hotel's great location. During your stay, you're just a quick walk from Waikiki Beach Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Waikiki Beach Walk and Royal Hawaiian Center
As a guest of Waikiki Heritage Hotel, you'll find an outdoor pool, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Waikiki Heritage Hotel also features a convenience store and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Honolulu hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 50 per day); reservations required
  • Parking on site (USD 40 per day)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Resort fee: USD 23.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Nearby parking fee: USD 50 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 260030280000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pagoda Waikiki
Waikiki Beach Walk Hotel
Waikiki Heritage Hotel Hotel
Waikiki Heritage Hotel Honolulu
Waikiki Heritage Hotel Hotel Honolulu

Waikiki Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 167 out of 1004 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Shinichi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very old. It's a good place if you are looking for a cheap room & great location.
Stayed 1 night in Aug 2025

2/10 Terrible

Alexis

Disliked: Amenities, property conditions & facilities
The pictures are definitely different than the actual property. They charge a $35 resort fee. They don't have room service. The pool looks so dirty. Couldn't even get in it. I would never stay at this hotel again
Stayed 5 nights in Jul 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service
I like how the close the mall was
Stayed 5 nights in Jul 2025

6/10 Okay

Richard

Travelled with family
Stayed 4 nights in Jul 2025

4/10 Poor

shayla

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Jorge

Business traveller
Disliked: Cleanliness, staff & service
Location
Stayed 5 nights in Jun 2025

6/10 Okay

Yuko

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I didn't want to stay along Ala Wai canal. That is why I chose this hotel. It was goo stay.
Stayed 5 nights in Jun 2025

2/10 Terrible

Albert

Stayed 1 night in Jul 2025

2/10 Terrible

Amy, Yuba City

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs to update their photos and stop trying to fool people online. This “hotel” is very outdated, has cement block walls, the AC can keep up to keep the room a comfortable cool, the ceiling fan sounds as if it’s gonna fly off the ceiling. We did not utilize the kitchenette because we were scared to eat off anything. The shower looked like it would give you a fungus if you touched it and was very tiny.
Stayed 2 nights in Jul 2025

4/10 Poor

Kylie Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the location is inconvenient if you have a car, all parking around/nearby is paid parking only. the staff is very friendly.
Stayed 6 nights in Jul 2025

2/10 Terrible

Michael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife didn’t feel safe. (She was fine at all of our other stops in HI). They kept coming up with larger fees than advertised. I could not find the promised limited parking at all. I don’t think it existed. They kept pointing to the more expensive parking options. The described free overnight parking was another $85. Room was dated, and my wife felt it was dirty. Worst stay of a 10 day trip. Pay a little more for a better place.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was great. Exactly as pictured and staff is awesome.
Stayed 2 nights in Jul 2025

8/10 Good

Jeslyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance between beach and shopping areas.
Stayed 6 nights in Jul 2025

2/10 Terrible

Alex

Stayed 2 nights in Jul 2025

6/10 Okay

Jet

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Location is good.
Stayed 7 nights in Jul 2025

6/10 Okay

Shariyf, Roy

Travelled with family
Liked: Amenities, property conditions & facilities
The building is older, but suited our needs. The air conditioners need to be replaced. We had to open 2 windows at night and run the AC so the room would be cool during the day. Run your AC the entire time of your stay. Be aware the room you book might not be like the one in the pictures. Our room was missing 1 of 4 of the room dividers. We were moved to a new room the next day. Also, I was charged more than what was due according to my Expedia receipt. I spent about an hour explaining that I paid everything that was due. The guy on duty said, "I don't know that's from Expedia." I even opened the app in front of him and showed the downloadable receipt. I went the next morning and the lady there was very helpful. I was refunded my money. The hotel is located really close to the beach. It's good value for the location. Just be more truthful with the pictures and prices so people can make an informed decision.
Stayed 8 nights in Jul 2025

6/10 Okay

Hans Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Jul 2025

6/10 Okay

Phan

Stayed 1 night in Jul 2025

4/10 Poor

Julian

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Apr 2025

2/10 Terrible

Reza

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom and shower area not acceptable just one key provided no extra door lock very flimsy and loose. Higher your fees, than was advised to be charged. No parking at the location north surrounded or Venice Street. Unacceptable to have to leave and lose the payment.
Stayed 1 night in Jul 2025

2/10 Terrible

Louie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner barely worked. There was ants everywhere. Also very out of date for how much they charge. I was also charged extra fees that I was not aware of. Overall 2/10 experience, wouldn’t go back.
Stayed 3 nights in Jul 2025

4/10 Poor

Francis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room & complicated late check in

Stayed 1 night in Jul 2025

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely disappointed with the service we received. We arranged for parking and were told it would be under our reservation and at last minute the day of they informed me that I did not have a spot. I spent 1hr looking for parking. The room was extremely run down, super old. We won’t be staying there again!
Stayed 1 night in Jul 2025

8/10 Good

Macy Anne, Winnipeg

Stayed 6 nights in Jun 2025