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The Surfjack Hotel & Swim Club

3.5 star property

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Photo gallery for The Surfjack Hotel & Swim Club

Lobby
Lobby sitting area
Interior detail
Lobby sitting area
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
412 Lewers Street, Honolulu, HI, 96815
  • Place, International Market Place
    ‪5 min walk‬
  • Place, Royal Hawaiian Center
    ‪5 min walk‬
  • Place, Waikiki Beach
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

View all photos for Bungalow

Bungalow

Bungalow

9.0 out of 10
Wonderful
(98 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 3 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

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Suite, 1 King Bed, Ocean View, Corner (High Floor)
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 2,706 reviews
The price is €197
includes taxes & fees
18 Apr - 19 Apr
Holiday Inn Express Waikiki by IHG

About this property

The Surfjack Hotel & Swim Club

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area.
The Surfjack Hotel & Swim Club offers 112 air-conditioned accommodations with safes and designer toiletries. Rooms open to lanais. LED televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Surfjack Hotel & Swim Club's great location. During your stay, you're just a quick walk from Waikiki Beach Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Hawaiian cuisine and pool views while dining at Mahina & Sun's
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a gift shop, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Royal Hawaiian Center and 9 minutes by foot from International Market Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and coffee/tea in a common area are also featured at The Surfjack Hotel & Swim Club.

This 3.5-star Honolulu hotel is smoke free.

Mahina & Sun's - This poolside restaurant specializes in Hawaiian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
ARVO at the Surfjack - This coffee shop specializes in American cuisine and serves breakfast, brunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 41.88 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ARVO at the Surfjack
  • Mahina & Sun's

Things to do

  • Designer stores
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 41.88 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA#?4?-???-???4-??
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 260170070000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Surfjack Hotel Swim Club Honolulu
Surfjack Hotel Swim Club
Surfjack Swim Club Honolulu
Surfjack Swim Club
The Surfjack Hotel Swim Club
The Surfjack & Swim Honolulu
The Surfjack Hotel Swim Club
The Surfjack Hotel & Swim Club Hotel
The Surfjack Hotel & Swim Club Honolulu
The Surfjack Hotel & Swim Club Hotel Honolulu

The Surfjack Hotel & Swim Club Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 4 nights in Dec 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Gina

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

louie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for families with kids. The rooms were clean and comfortable, and there was plenty of space for everyone. Staff were friendly and helpful, and the kid-friendly amenities made our stay easy and enjoyable. The location was convenient, and we’d definitely stay here again with our family.
Stayed 4 nights in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and helpful. Surprising and nice upgrade to a 2 bedroom suite when we arrived. I liked that there was a bar/restaurant and cafe on the ground floor. Easy access to the main stretch of Waikiki by foot. The room was clean and well stocked with towels, but it had a strange smell upon entering.
Stayed 1 night in Dec 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, fantastic room, fantastic bar. Plus the most charming hotel dog. What's not to like?
Stayed 1 night in Dec 2025

4/10 Poor

Maria

Stayed 4 nights in Dec 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, property conditions & facilities
Felt very safe. Was close to everything. Staff are very courteous.
Stayed 9 nights in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities
Great location iwithin walking distance of everything.
Stayed 2 nights in Dec 2025

6/10 Okay

Cathy

Stayed 1 night in Dec 2025

10/10 Excellent

CARIDAD, MIAMI, FLORIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice staff
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Travelled with group
Staff at the hotel were great to deal with for any issue. The hotel itself is conveniently located walking distance from beaches and shopping. The hotel itself is a bit dated but still a good choice
Stayed 4 nights in Dec 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities
Upgrade
Stayed 2 nights in Nov 2025

10/10 Excellent

Hyun Kyung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staffs were extremely nice and friendly. I had great time there!
Stayed 1 night in Nov 2025

10/10 Excellent

Debranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Minjin

Stayed 2 nights in Nov 2025

8/10 Good

Nina

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding , always kept a look out since I was traveling solo ! They were super nice and helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Rohan

Travelled with group
Liked: Cleanliness, staff & service, amenities
5th time in Hawaii. On holiday with a mate & the room we checked in to was clean & sufficient for our needs as we didn't plan on spending too much time in the room other than sleeping & showering. Beds were comfortable, aircon worked perfectly as did TV, safe, shower etc. Unfortunately on the 2nd day the toilet started dripping. After advising reception maintenance attempted to fix the problem but couldnt so we were immediately moved to another room on the same floor which was also an upgrade suite. Staff were very courteous & helpful, even giving us handy hints & tips about where to eat & shopping away from the expensive Waikiki strip. Pool was refreshing & poolside bar staff were friendly & accommodating to us Aussie larrikins & our cocktail requirements. Great bonus was the fairly reasonable prices for hotel drinks & restaurant food compared to other hotels. Location 2 blocks in from the main strip & fairly central in Waikiki was good & an easy 5-10 min or 2 drink walk to the beach. Can definitely recommend to travellers wanting good accommodation without paying the additional hotel resort fees many hotels charge which they may not need or use every day.
Stayed 7 nights in Nov 2025

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service
I booked 3 rooms for myself and my family from the end of October to beginning of November. In one of our rooms, we found multiple cockroaches. The first night we saw them we said no problem we'll try to be understanding and ignore it. But then we saw them a second night and figured this was unacceptable for a 4 star hotel that we paid a premium for. We alerted the front desk of this situation and we had photos and videos of the cockroaches with us. We were told by the man at the front desk that "cockroaches are common in tropical areas, they are more scared of you than you are of them." We were told to ignore them and we were offered a voucher for a meal at their hotel (not sure who would have an appetite to eat at a place with cockroaches). We instead politely asked for a different room but the front desk person refused and was annoyed with our request. After a long discussion he reluctantly agreed and we received a new room for that night. In addition to this, the rooms are not the cleanest. My son walked around our hotel for 5 minutes and his feet were black. Dust in the corners and bird poop all over the balcony. I would expect better service from a 4 star hotel and am very disappointment with the way my family was treated. I have never seen cockroaches at the other hotels I have stayed at in the area. I would not recommend staying at the Surfjack hotel. Save your money and book elsewhere
Stayed 6 nights in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but recently remodeled. Great location, and overall I enjoyed my stay. Pros: > Friendly staff, clean room, property is well maintained. > Cafe downstairs is excellent (I'd come back to this cafe for the coffee alone). > Pool is small, but cute with designated family/adult swim hours. > Hotel has a great vibe and hosts events throughout the week. Cons: > The shower had occasional issues (turning off while in use). Staff seemed pro-active about the issue once I notified them. > Walls were thin; allowing noise from TVs and conversations (at a normal volume) to be heard. > Noticeable road noise at night.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ahmed

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I booked 3 rooms for myself and my family from the end of October to beginning of November. In one of our rooms, we found multiple cockroaches. The first night we saw them we said no problem we'll try to be understanding and ignore it. But then we saw them a second night and figured this was unacceptable for a 4 star hotel that we paid a premium for. We alerted the front desk of this situation and we had photos and videos of the cockroaches with us. We were told by the man at the front desk that "cockroaches are common in tropical areas, they are more scared of you than you are of them." We were told to ignore them and we were offered a voucher for a meal at their hotel (not sure who would have an appetite to eat at a place with cockroaches). We instead politely asked for a different room but the front desk person refused and was annoyed with our request. After a long discussion he reluctantly agreed and we received a new room for that night. In addition to this, the rooms are not the cleanest. My son walked around our hotel for 5 minutes and his feet were black. Dust in the corners and bird poop all over the balcony. I would expect better service from a 4 star hotel and am very disappointment with the way my family was treated. I have never seen cockroaches at the other hotels I have stayed at in the area. I would not recommend staying at the Surfjack hotel. Save your money and book elsewhere
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Nov 2025