Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

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Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Lobby
Seasonal outdoor pool
Exterior
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

View in a map
4319 Central Avenue, Hot Springs, AR, 71913
  • Place, Hot Springs Mall
    ‪8 min walk‬
  • Place, Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Place, Garvan Woodland Gardens
    ‪11 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites Hot Springs-Lake Hamilton

Hotel in Hot Springs with free breakfast and a seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Quality Inn & Suites Hot Springs-Lake Hamilton offers 90 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Hot Springs-Lake Hamilton. During your stay, you're just a quick walk from Hot Springs Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a meeting room, and a gift shop
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Oaklawn Racing Casino Resort and 7 minutes from Bathhouse Row
  • Cats and dogs welcome for a fee
Free breakfast is served. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites Hot Springs-Lake Hamilton. Free self parking is available.

Smoking is allowed in designated areas at this Hot Springs hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hot Springs
Quality Inn Hot Springs
Quality Inn Suites
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel
Quality Inn & Suites Hot Springs-Lake Hamilton Hot Springs
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel Hot Springs

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 284 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 207 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 1 night in Aug 2025

8/10 Good

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location real close to everything
Stayed 1 night in Aug 2025

4/10 Poor

Norma

Travelled with family and small children
Liked: Staff & service, amenities
It was ok for one night. I wouldn’t stay for longer
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Stayed 3 nights in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
There was some outside noise that was slightly annoying, overall not bad for a quick getaway!
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was a great place to turn in a long day. I'm still waiting on the funds that they held to be returned. It's only been 11 days....
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

DOT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Datril

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property represented nothing as shown online. The room smelled like mildew and was not clean. You step out the door to an undesirable population. I never checked in nor was a refund available. The worst experience I've ever had!
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Amazing check in experience, but dirty room

Sorry, I forgot the lady's name on who checked us in, but absolutely loved how warm and kind she was. Very welcoming and just seemed to happy that we were there. Even tho we checked in after midnight she was still very nice. Id rate her the highest out of all my check ins with any hotels and Ive been to over 100s alone in the last 2 years, she would be my top 3 Id pick of whos customer service was above and beyond there isn't many like that left so please hire more like her! Im mainly leaving the review for her as shes worth it.. Now the room completely seperate situation, the AC was very noisy, rattling at times, shower head was loud, hair in the bedding, shower curtian, wall, shaving hair in the bathroom sink. Even though it was a non-smoking room, it reeked with smoke so bad that when I showed up the next morning to my daughters event she thought I had been smoking which was embarrassing smelling like an ashtray at my daughter's cheer competition. The door didnt really secure on the bottom as it seemed the frame didnt align straight but was thankfully able to securely twist the dead bolt with a little tug, and the latch at the top was ok. If i find the lady's name who checked us in on my paper, Ill update her name.
Stayed 1 night in Jul 2025

8/10 Good

bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weve stayed here many times. The room on the left side of the hotel (if facing from the road) are good clean rooms, the ones to the right are not quite as good
Stayed 2 nights in Jun 2025

6/10 Okay

Jill

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel staff were nice. Just gravel road messed up a little bit. Could be dangerous for some one a little older
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

8/10 Good

Leslie

Stayed 1 night in Jul 2025

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities
The room was clean, staff was very helpful. A nice place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great.. people are not that nice that work there in the office
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a Wonderful time Absolutely Loved staying here
Stayed 2 nights in Jul 2025

6/10 Okay

Malisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The bathroom shower had mold growing, there was a poop stain above the towel rack. We had no towels in our room so at 11pm I had to walk all across the parking lot to go get them. The bed was comfortable. The chair in the room had terrible stains and needs to either be trashed or deep cleaned. The parking lot has massive pot holes. The pool is small but we didn’t plan on using that. The breakfast was a decent breakfast and their building for that was nice and clean and remodeling, should do the rest of the place.
Stayed 1 night in Jul 2025

2/10 Terrible

Brittany

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

Ok for the money.

The room was clean but dim. There was 1 ceiling fixture, 1 bedside lamp, and the fixture above the vanity. Our biggest complaint is that the mattress did not fit the frame, so the mattress kept creeping away from the wall as we slept and our pillows would fall into the crevise. The breakfast was decent and the coffee was good. The pool is small but well maintained. All in all, we'd gladly stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025