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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
1 bedroom, down duvets, in-room safe, blackout curtains
Reception
1 bedroom, down duvets, in-room safe, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, The Galleria
    ‪5 min walk‬
  • Place, River Oaks District
    ‪18 min walk‬
  • Place, Lakewood Church
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible Bathtub, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, Multiple Beds, Balcony

7.4 out of 10
Good
(22 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(26 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Refrigerator & Microwave

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 2 Queen Beds, Roll-in Shower, Refrigerator & Microwave

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly

8.4 out of 10
Very good
(102 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(34 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Allergy Friendly (Roll-in Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Mobility Accessible, Allergy Friendly (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly

8.4 out of 10
Very good
(72 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Mobility Accessible, Allergy Friendly

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Allergy Friendly (Mobility and Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Accessible, Allergy Friendly (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed, Mobility Accessible, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible King Room with Tub

1 bedroom, down duvets, in-room safe, blackout curtains

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll in Shower

1 bedroom, down duvets, in-room safe, blackout curtains

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Suite With Tub

Living area

Mobility Accessible King Suite With Tub

  • Sleeps 3

View all photos for Mobility/Hearing Accessible Two Double Room with Tub

1 bedroom, down duvets, in-room safe, blackout curtains

Mobility/Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Suite with Tub

1 bedroom, down duvets, in-room safe, blackout curtains

Mobility Accessible Two Queen Suite with Tub

  • Sleeps 5

View all photos for Mobility Accessible Two Queen Suite with Roll in Shower

1 bedroom, down duvets, in-room safe, blackout curtains

Mobility Accessible Two Queen Suite with Roll in Shower

  • Sleeps 5

View all photos for Suite, 1 Bedroom, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(47 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room With Balcony

  • Sleeps 2

Guest Room With 2 Queen Beds, Living Room, Sofabed And Kitchen

  • Sleeps 5

2 Queen 1 Bedroom Suite-Sofa Bed In Living

  • Sleeps 5

1 King Bed-Tub Or Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Suite With Two Queen Beds

  • Sleeps 5

King Suite With Balcony

  • Sleeps 4

View all photos for One Bedroom King Suite

Fridge, oven, coffee/tea maker, cookware/dishes/utensils

One Bedroom King Suite

  • Sleeps 5

Similar properties

Exterior
The Royal Sonesta Houston Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,355 reviews
The price is €121
includes taxes & fees
16 Nov - 17 Nov
The Royal Sonesta Houston Galleria

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Road
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. An area shuttle is free. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. During your stay, you're just a quick walk from Westheimer Road. Features include a free area shuttle, plus an outdoor pool and a restaurant.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westheimer Road and 8 minutes by car from Rice University
  • Free local-area shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 27.01 for adults and USD 13.50 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1552 out of 2837 reviews
Rating 8 - Good. 507 out of 2837 reviews
Rating 6 - Okay. 348 out of 2837 reviews
Rating 4 - Poor. 208 out of 2837 reviews
Rating 2 - Terrible. 222 out of 2837 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kerry

Stayed 1 night in Aug 2025

10/10 Excellent

JEFF

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet. Room was spacious with a nice balcony
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Jaqueline

Stayed 2 nights in Aug 2025

4/10 Poor

Kiya

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If I wasnt traveling with kids and packing so much stuff i would have requested a refund for sure. I asked to be moved when i checked in because the bedding was stained and dirty. The furniture was very worn down. to only be moved and the whole room was dirty including the walls. There was old food still on the counter and open food on top of the fridge. The floors were dirty and the furniture was very worn and stained. That is not sanitary and my 2 year old left there was a very bad cold.
Stayed 5 nights in Jul 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional and Efficient

Stayed 1 night in Jul 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

aldo

Liked: Amenities
yes
Stayed 4 nights in Jul 2025

4/10 Poor

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Colton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The check in went smoothly but slow but it was a nice foyer and fancy feeling. The room itself was nice but bland color very neutral felt very corporate and least vacation’y. I’d rather stay at a IHG hotel instead of a double tree Hilton from now on. There was an unexpected fee that wasn’t a deposit and parking was a bit more expensive but that’s my fault since I chose valet last minute because I’m lazy. It’s nice but not what I had expected in all.
Stayed 1 night in Jul 2025

4/10 Poor

Feliks

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brady

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Saiful

Stayed 1 night in Aug 2025

10/10 Excellent

Mia

Stayed 2 nights in Jul 2025

10/10 Excellent

Flor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best hotels I’ve stayed in. The room was beautiful and relaxing and the hotel very conveniently located.
Stayed 1 night in Jul 2025

10/10 Excellent

Maleah Elysia

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ervin

Liked: Amenities
It’s nice
Stayed 11 nights in Jul 2025

4/10 Poor

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort

Stay elsewhere

Room wasn’t ready for FIVE hours. They did comp my Parking. I booked a suite so I could cook in it- bought a bunch of food, only to find out they “ran out” Of kitchen supplies. So i wasted money booking a suite and wasted money buying food i couldn’t prepare. The staff was friendly and the beds were comfortable, I will give them that. Oh, and 2 of the 4 elevators didn’t work so you were waiting 10-20 min for an elevator.
Stayed 4 nights in Jul 2025

6/10 Okay

Tytiania

Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

6/10 Okay

belem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The elevators is so slow
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Not your standards.

booked a suite with the kitchen access and there was NOTHING in the kitchen to eat or drink with. the furniture had stains there were needing to be cleaned. housekeeping had no soap in our room to wash hands with on day one. Day two we came back to no clean towels and they took everyone we used the day before. and let us no forget with 26 floors and 4 elevators; only 2 were working. this was the saddest DT i've ever been too and will not be visiting your property again.
Stayed 2 nights in Aug 2025