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Novotel Hua Hin Cha Am Beach Resort & Spa

4-star property
854/2 Burirom Road, Cha-am, Phetchaburi (01) 562 1066
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3.9 out of 5
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See all 21 Ebookers Reviews

"Four day holiday in February and the kids loved it. The pool and kids areas are good. Plenty of sun loungers by the pool. Staff friendly and helpful. ... " More

By a verified traveller on Sun 11 Mar 2018

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Hotel Description

The clean rooms at Novotel Hua Hin Cha Am Beach Resort & Spa get good marks from our customers. During your stay, you'll be within walking distance of Cha-Am Beach South. Features include free WiFi in public areas, plus 3 restaurants and 3 bars. This 4-star hotel has 242 rooms over 23 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy international cuisine with a beachfront location at Ocean Terrace Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to Thai massages, body wraps or facials at In-Balance Spa by Novotel
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre, a golf driving range and yoga classes
  • Guests speak favourably about the family-friendly amenities and the breakfast
  • 13 minutes by car from Cha-am Beach and 14 minutes from Mrigadayavan Palace
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Standard Twin Room, 1 Single Bed, Ocean View

Bed Count 1 Single Bed Maximum Occupancy 4 Max
€55* Per night/room 14 Jul - 15 Jul

Deluxe Twin Room, 1 Single Bed, Ocean View

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Executive Twin Room, 1 Single Bed, Ocean View

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Hua Hin Cha Am Beach Resort & Spa ratings based on 21 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Hua Hin Cha Am Beach Resort & Spa

Everyone (11) Couples (4) Family (2) Friends (1)
4 out of 5

Child friendly - great place for holiday with kids

Pros: Pool area
Cons: Lifts, very slow and irregular. Regularity of shuttle bus.
Location: Quiet area. Quite a few local restaurants nearby.
Four day holiday in February and the kids loved it. The pool and kids areas are good. Plenty of sun loungers by the pool. Staff friendly and helpful. Discovered after check-out and return home that we'd left our swimming gear on the balcony. After calling the hotel and sending postage fee, the hotel posted our items to us and we received them very quickly. One point which hotel may like to consider re shuttle bus service to Hua Hin - although hotel was full there was only one 10-12 seater coming and going to Hua Hin every 2 hours. The service could also run later (maybe 10 pm for the return) to cater for guests who would like to have dinner in Hua Hin, look round the night market and then take the shuttle to the hotel afterwards. Overall, a good family friendly hotel at a very reasonable price.

Posted by , from Bangkok on 11 Mar 2018

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Comment from Hotel Management

12 Mar 2018 by Novotel Hua Hin

Dear Aileen, We very much appreciate your comments regarding your stay at the Novotel Hua Hin Cha Am Beach Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Novotel Hua Hin

4 out of 5

Great hotel, but not for sea swimming

Really enjoyed our stay. Our room was great with all mod cons (fridge, kettle, coffee maker, balcony). The staff were very good, especially Bunty who’s one of the most friendly and helpful people we’ve ever met. However, “swimming is not advised”in the sea due to strong currents and jellyfish this time of year. Also a little isolated and need to take shuttle bus or taxi to get to either of the nearby towns of Cha Am or Hua Hin

Posted by on 5 Jan 2018

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Comment from Hotel Management

9 Feb 2018 by Novotel Hua Hin

Dear Guest, Thank you for having stayed with us and for taking your time to share your recent experience with us. We appreciate your kind words regarding our facilities and service. Your wonderful comments will be shared to all of staffs especially Bunty. It is a true motivation to deliver our guest the seamless and memorable experiences. It would be an honor to welcome you back again in the near future. Best regards, Novotel Hua Hin

5 out of 5

Nice hotel,,,,nice pool,,but beach not up to much

The hotel was very nice,,,staff were good,,,and pool was great,,,location was ok for me as I hired a scooter from a shop around 150yds from hotel,,,it was from a Taylor's shop,,,the man was very helpfull and wasn't your typical motorbike hirer who tried screwing you for any Mark,,,he even whent out of his way to get my son a new motorbike helmut,,,was a pleasure,,,,the location of hotel was off the Beaton track a bit,,but there was a 7/11 rite outside hotel with some nice little resteraunts and massage shops...the negatives about the hotel was the drinks and food was very overpriced and the bar downstairs in the hotel reception was very well done out,,but again pricey and the barman kept going missing for 15/20 minutes a time Wich made people leave,,or got them frustrated...(it would do better if it was cheaper and the service was better)the taxi fares from the hotel was also ridiciolouse a standard fare to Bangkok should be around 2000bht,,the hotel were requesting 6000bht,,,also a short trip into hua hin if it wasn't on the selected times was 600bht,,when the local taxi fare was 180bht,,,so a massive difference....the only one more negative was the breakfast...although it was good,,,it was very repetative,,Wich was a shame,,,but please don't be put off by my review,,,I was pleased with the hotel..

Posted by , from uk on 14 Sep 2017

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5 out of 5

Hotel has everything we needed

Novotel is clean, well kept & staff are very helpful. Complimentary water, tea & coffee in the room. Rooms are spacious & air con great. Choice of comfy sunbeds round the pool, on the beach or hammocks under the palm trees. Breakfast has everything including continental, western, eastern and cooking station for fresh omelettes & eggs. A collection of restaurants & bars are just outside the hotel for variety - we will definitely be back .

Posted by , from Longniddry, Scotland on 27 Dec 2016

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Comment from Hotel Management

29 Dec 2016 by The management

Dear Sharon, Thank you very much for sharing your experience during your stay with us. Your opinion is always important to us. I am delighted to hear that you enjoyed your stay with us. My staff will be very pleased and have great smiles on their faces when they read your comment. We look forward to welcoming you back again to our resort in the near future. Best regards, The management

4 out of 5

Perfect Relaxing Break

The Novotel Hua Hin was perfect for our needs being about 20 minutes from the centre of town.The hotel was quite busy during our stay with various conferences being held at the hotel but this did not effect us. The hotel was also busy during the weekends with lots of Thai nationals coming up from Bangkok - again this did not give us cause or concern. The hotel swimming pools are fabulous and there were plenty of sunbeds always available. The breakfast buffet was particularly good at the hotel and catered for both Asian and Western tastes. Having the mini-bus service available also meant that we could go into the centre of Hua Hin as required. We hired the hotel bicycles to explore the local area and booked an excursion to the Floating Market via the hotel. As the hotel was in the "village" there were plenty of restaurants and bars locally that we used. Overall a great experience and one I would recommend to fellow travellers.

Posted by on 28 Jan 2013

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4 out of 5
Die Unterkunft ist schon etwas in die Jahre gekommen, aber sonst ist Sie okay.

Posted by on 15 Nov 2019

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Comment from Hotel Management

10 Dec 2019 by Novotel Hua Hin

Dear Valued Guest, Thank you very much for spending your time to review the recent experience with us and I am so sorry to hear that the room condition is below your expectation, please accept my sincere apologies. Please rest assured that we take your comment to the Department's concern to have an action plan and to prevent future occurrences. I do hope to have another chance to welcome you back again in the future. Best regards, Phatharawadee Techadisai Guest Experience Manager

3 out of 5

Posted by on 15 Dec 2018

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Comment from Hotel Management

7 Jan 2019 by Novotel Hua Hin

Dear Valued Guest, Thank you for you choosing to stay with us, we much appreciate your feedback!. Best regards, Pui -Phatharawadee Techadisai Guest Service Manager

4 out of 5

Excellent staff

Every hotel should have own Bunty. He was very helpful and friendly. He smile all the time and kept us happy. So much thank for Bunty!

Posted by , from Finland on 27 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Novotel Hua Hin

Dear Kimble, Thank you very much for choosing to stay with Novotel Hua Hin Cha Am Beach Resort and Spa! We are delighted to learn that you have an enjoyable stay with us and compliment to our team member, Bunty. Your comment will be shared to him and this is the truely encouragement to him to better serve to our guests. We look forward to welcoming you back again soon. Best regards, Novotel Hua Hin

3 out of 5

Lapsiperheille OK.

Pros: Allasalue ok
Cons: Tuoleja allasalueelle, uudet aurinkopedit ja -patjat, pientä tekemistä hotellin alueella
Location: Ihan lähellä ei mitään... Taksimatkan päässä Hua Hin.
Merenpinta oli korkealla ja siksi rantakävelyt olivat suoraan hotellista mahdottomia. Kyläpahasen ravintolat tarjoavat samanlaisia ruokia, mikään ei erotu joukosta. Hotelli onneksi on järjestänyt kuljetuksia, pientä maksua vastaan Hua Hiniin. Hotellilla voisi olla esim. ruokakurssilla,, pyyhkeiden taittelukursseja , joogaa jne.

Posted by , from Pirkkala on 8 Dec 2017

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4 out of 5

Hyvä hotelli rauhallisella sijainnilla.

Rauhallinen hotelli lähellä rannalla. Hyvä uima-allas alue rannan välittömässä läheisyydessä. Perushuoneista merinäköala. Hyvä aamiainen. Kuntosali ihan kelvollinen.

Posted by , from Vantaa on 19 Nov 2017

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About the Novotel Hua Hin Cha Am Beach Resort & Spa

Location 854/2 Burirom Road, Cha-am, Phetchaburi 76120

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Novotel Hua Hin Cha Am Beach Resort & Spa such as the free kids' club and the outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a kids' pool, a 24-hour fitness centre and a garden. This 4-star Cha-am hotel is smoke free.

  • 242 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 3 bars or lounges
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (212.5 km / 132 mi)
  • Train station: Cha-am Huai Sai Nua Station (4.4 km / 2.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle

Room Amenities

Novotel Hua Hin Cha Am Beach Resort & Spa offers 242 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Ocean Terrace Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Horizon Cafe – Overlooking the ocean and garden, this restaurant specialises in international cuisine and only serves breakfast. Open daily.

Gravity Sky Bar – Overlooking the ocean, this rooftop bar only serves dinner. Happy hour is offered. Open daily.

Champions Sport Restaurat – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

In-Balance Spa by Novotel has 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Swedish massage
  • Number of treatment rooms 6
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: THB 600 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 412 per person (approximately)
  • Airport shuttle fee: THB 3000 per vehicle (roundtrip)
  • Airport shuttle fee per child: THB 0 (roundtrip)
  • Pet fee: THB 600 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hua Hin Cha Am Beach
  • Novotel Hua Hin Cha Am Beach Cha-am
  • Novotel Hua Hin Cha Am Beach Resort
  • Novotel Hua Hin Cha Am Beach Resort Cha-am
  • Courtyard Cha Am
  • Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
  • Novotel Hua Hin Resort
  • Novotel Hua Hin
  • Novotel Hua Hin Cha Am Beach Resort Spa
  • Novotel Hua Hin Cha Am & Spa
  • Novotel Hua Hin Cha Am Beach Resort & Spa Hotel
  • Novotel Hua Hin Cha Am Beach Resort & Spa Cha-am
  • Novotel Hua Hin Cha Am Beach Resort & Spa Hotel Cha-am

You should know

  • Novotel Hua Hin Cha Am Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.