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Aparthotel

Touchstone Resort

4.0 star property

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Photo gallery for Touchstone Resort

Exterior
Property video
Premium Studio Suite | Living area
Superior Room, 1 King Bed, Lake View | Private kitchen
Premium Suite, 3 Bedrooms, Lake View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Air-conditioning

Explore the area

View in a map
1869 Muskoka District Road 118 West, Muskoka Lakes, ON, P1L 1W8
  • Place, Lake Muskoka
    ‪2 min walk‬
  • Place, Santa's Village
    ‪9 min drive‬
  • Place, Torrance Barrens Dark-Sky Preserve
    ‪43 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪19 min drive‬

Room options

View all photos for Premium Suite, 1 Bedroom, Lake View

Premium Suite, 1 Bedroom, Lake View | Living area

Premium Suite, 1 Bedroom, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Lake View

Premier Suite, 2 Bedrooms, Lake View | Living area

Premier Suite, 2 Bedrooms, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 3 Bedrooms, Lake View

50-inch TV with cable channels

Premium Suite, 3 Bedrooms, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Studio, 1 Queen Bed, Lake View

Individually decorated, individually furnished, blackout curtains

Premium Studio, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Touchstone Resort

Beachfront aparthotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free aparthotel has a private beach and a restaurant. Additionally, a fitness center, a sauna, and an outdoor tennis court are onsite. Each apartment features a kitchenette with a microwave, plus a coffee/tea maker and a TV with cable channels. Free international calls, free long-distance calls, and free local calls are among the other amenities that guests will find.
Touchstone Resort offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations.

Televisions come with premium cable channels. Business-friendly amenities include desk chairs and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the aparthotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Amba Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Touchstone Resort. During your stay, you're just a quick walk from Lake Muskoka. You'll find features like a full-service spa, a restaurant, and a gym. Built in 2008, this upscale aparthotel has 87 apartments. Each apartment includes amenities such as a kitchenette and cable TV channels.
  • Each apartment offers a kitchenette, cable TV, and a microwave
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Indulge with body wraps, manicures and pedicures, or reflexology at Amba Spa
  • Amenities include a meeting room
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Steps from Lake Muskoka and 8 minutes by car from Muskoka Highlands Golf Course
A private beach is featured. Touchstone Resort offers its guests a full-service spa, an outdoor tennis court, and a sauna. There's a restaurant on site.

A seasonal outdoor pool, a fitness center, and spa services are also featured at Touchstone Resort.

This 4-star Muskoka Lakes aparthotel is smoke free.

The Grill - Onsite restaurant. Reservations are required.

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: WiFi

Restaurants on site

  • The Grill

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Outdoor areas

  • Firepit
  • Outdoor furniture

Work spaces

  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Phone
  • Restaurant dining guides

Location highlights

  • Near the marina

Things to do

  • 4 outdoor pickleball courts
  • Basketball
  • Canoeing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units
  • 9 buildings
  • Banquet hall
  • Built in 2008
  • Free bicycle rentals
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 14 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Beach
  • Swimming pool
  • Tennis courts
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 26 and close October 10.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Touchstone Resort Aparthotel
Touchstone Resort Muskoka Lakes
Touchstone Resort Aparthotel Muskoka Lakes

Touchstone Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 381 reviews
Rating 8 - Good. 111 out of 381 reviews
Rating 6 - Okay. 43 out of 381 reviews
Rating 4 - Poor. 13 out of 381 reviews
Rating 2 - Terrible. 9 out of 381 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room carpet was dirty and stained, found two cigarette butts on the deck floor, sign says $100 fine, The room walls needed cleaning. No breakfast served at resort. Check in was easy. Resort needs some updates noticed many issues that need to be repaired. Coffee in room but no tea bags, No vending machines if you need snacks The room views were spectacular,
Stayed 1 night in Sep 2025

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 bedroom lakeview unit. Restaurant food was good . We would have liked them to open for breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My booked "superior room" was nothing but a king sized bed. The patio was shared by others and my deck chairs were being "borrowed" by the people on both sides . I asked reception for a room change and waited for the manager. I assumed since I am a gold Expedia member that he would certainly would switch me rooms. Instead, I was told that "We don't do that here, just because you don't like your room, we don't move you" Long story short, I was moved and enjoyed my 3 night stay. Maybe a refresher course in customer service is in order.
Stayed 1 night in Sep 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, amenities
No breakfast
Stayed 1 night in Sep 2025

6/10 Okay

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked a superior room and it ended up being a king sized bed with a patio that was shared by the people on both sides of me. My chairs were being "borrowed" I went back to reception and asked for a room change, waited for the manager and was told "we don't change rooms just because you don't like it" I explained that i was a gold member of expedia and expected more. He said "We dont do that here" Long story short, I was eventually moved and totally enjoyed our 3 night stay. But, I will suggest that a customer service refresher course may be needed by management (you know who you are)
Stayed 2 nights in Sep 2025

6/10 Okay

Sebastian

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Friendly staff upon arrival we received an upgrade to a 2 bedroom suite. Unfortunately the apartment was full of dust ceiling fans were caked with dust. Water from faucets were yellow from the jacuzzi to the bathup. While the shower was on the washroom sink faucet had yellow water coming out. Could not use the washer and dryer to this problem. AC stopped working went down to reception to let the know. Maintenance came up to reset the valve. Once he opened the panel the filter was full of dust. The filter looked like it hadn’t been changed in years. Beautiful grounds and great view but not for allergy sufferers or for those don’t like a dirty apartment.
Yellow water
Rust from pipes
AC Not Working
Stayed 3 nights in Sep 2025

6/10 Okay

Morgan

Resort needs attention to the finer details

The resort has good bones, but lots of little details are missed. Carpets in our room were dirty. Trees need to be pruned at the pool so the infinity pool has a lake view as it was intended. Dock bar was closed and looked like it hadn’t operated in a while. Stream room was broken. Lots of warped boards, peeling millwork, rotting wood planks, and other finer touches.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was low quality at a high price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Qendresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Cant wait to go back again. The only thing i didnt like was they didnt give us bracelets and we thought we couldnt enter certain areas. But when we checked out we asked how do we get bracelets they said “ oh sorry u didnt get them at check in”
Stayed 3 nights in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
The unit was very clean and included all kitchen and bath essentials. We were on the water and a very short walk to the pool. The grill for dinner was exceptional and the atmosphere outside was relaxing
Stayed 3 nights in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property, that seems lime it has been left with no maintenance for a while. Swimming deck was the best part of the property. There was no staff around, except jn the lobby. Half of the lights either were never turned on or wernt working. So it felt very dark. Its so close to being a really great spot. Just needs better on site managment to keep up on the facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Wish we could stay longer
Stayed 2 nights in Jul 2025

8/10 Good

Doug

Disliked: Amenities
Property was bright and furnished comfortably. Desk clerks provided no map of property and no instructions. Coffee maker in room didn’t work and I never received a callback from my voicemail. I did see the front desk person and a new pot was delivered. Grounds were weedy, no mention of coffee in the lobby. Several beach chairs were torn. Sliding door screens were torn. On check out no one said how was your stay can we book you another stay. I inquired about a larger suite for another stay and no offer was made to show me one. There is no bartender so waitstaff mix drinks. Pool at the beach has trust coming through the sides from rebar and the floor is humped up. Signs say you must shower before use but no shower exists.
Stayed 3 nights in Jul 2025

10/10 Excellent

Qi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Fady, North York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean, near an ok maintained beach. Personally, i wouldn’t come back here again; WAY too expensive. We stayed 4 nights, for what I would have done in the Caribbean -with all inclusive. Touchstone don’t even have breakfast included. It’s even more expensive than an all inclusive when you add 3 meals for a family. Touchtone should really consider their price point and offer -at the least- one meal included.
Stayed 4 nights in Jul 2025

8/10 Good

Lorraine, Stoney Creek

Liked: Cleanliness, property conditions & facilities
Lovely infinity pool. Beach pool closed for repair. A lot of stairs.
Stayed 2 nights in Jun 2025

6/10 Okay

Patricia, Toronto

Travelled with family
Liked: Cleanliness
My email request for a lake side villa not met. I don't believe the email was even read by the reservation desk as it was not attachecd to my reservation file. The beach side pool was not open on the hottest days this summer which led to over crowding at the lake side pool. Not enough umbrellas in pool area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gayle

We enjoyed our two night stay at this beautiful resort. The views from the porch overlooking the lake were spectacular. Our room had a full kiitchen and balcony. We would not hesitate to return during the summer months.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abbas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Touchstone Resort is beautifully situated on Muskoka Lake. The rooms to resort, resort amenities were all fantastic.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adnan

Stayed 2 nights in Jun 2025