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TownePlace Suites Indianapolis Keystone

3.0 star property

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Photo gallery for TownePlace Suites Indianapolis Keystone

Suite, 2 Bedrooms, Non Smoking
Reception
Premium bedding, pillow-top beds, in-room safe, desk
40-inch LCD TV with digital channels, TV, video game console
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪9 min walk‬
  • Dave & Buster's
    ‪5 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Home2 Suites by Hilton Indianapolis Keystone Crossing

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1000)
The price is €174
for 1 room
includes taxes & fees
21 May - 22 May
Home2 Suites by Hilton Indianapolis Keystone Crossing

About this property

TownePlace Suites Indianapolis Keystone

Hotel with free breakfast, steps from Wine and Canvas
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and concierge services are onsite. Housekeeping is available on request.
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites Indianapolis Keystone. During your stay, you're just a quick walk from Fashion Mall at Keystone. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a gym
  • Steps from Wine and Canvas and 9 minutes by foot from Fashion Mall at Keystone
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites Indianapolis Keystone offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly TownePlace Suites Indianapolis Keystone also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

TownePlace Suites Indianapolis Keystone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 539 reviews
Rating 8 - Good. 169 out of 539 reviews
Rating 6 - Okay. 65 out of 539 reviews
Rating 4 - Poor. 28 out of 539 reviews
Rating 2 - Terrible. 36 out of 539 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was the first time that we stayed at this hotel and it was great. The location was close to everything. The room was very nice. If you are planning on staying in the area for an extended time this is the place to stay. They had breakfast but you could also use the small kitchen in the room to make your own.
Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and amenities, friendly staff, good location, affordable.
Stayed 1 night in Dec 2024

8/10 Good

Tammera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Era Tour

This was a great property.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Expected nicer for the price.

Hotel staff was friendly and everything in the room appeared to work. Hotel lobby, room, and grounds were just ok. Everything seemed clean but not well maintained. We had 4 people on our reservation and had to ask for bedding for the pullout couch. I feel it was on the expensive end for what the place is.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was nice that we all could be together. Beds were very comfortable. Staff was very nice and helpful. I would definitely come back again
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town for one night for a funeral, so we wanted something close to there and this hotel was only 10 minutes away. It was perfect for our needs and surprisingly quiet for being so close to a shopping center and major road. We were even able to find an excellent restaurant for dinner right across the street after a tough day.
Stayed 1 night in Sep 2024

8/10 Good

Travis

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, professional and extremely helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not pleased, not clean

The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
Stayed 3 nights in Jun 2024

10/10 Excellent

LaKeishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been nice
Stayed 6 nights in Jun 2024

2/10 Terrible

samantha

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Staff is kind and courteous!
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Janis

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

Complimentary breakfast, kitchenette and cookies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
Stayed 6 nights in Apr 2024