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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Bar (on property)
Bar (on property)
Basic Room (Besenkammer)
Interior detail
Studio Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a bar
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite. Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a multilingual staff
  • Onsite recreation includes mountain biking, bike rentals, and hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front-desk safe, and an elevator.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 362 out of 462 reviews
Rating 8 - Good. 77 out of 462 reviews
Rating 6 - Okay. 14 out of 462 reviews
Rating 4 - Poor. 7 out of 462 reviews
Rating 2 - Terrible. 2 out of 462 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Very friendly welcome by Ylenia, great breakfast and top notch service. Room issue was addressed by manager. Great location in old town with incredible views.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with the most friendly and helpful staff I have honestly ever encountered. Location is ideal; it's also very accessible to public transit. Breakfast is one of the best hotel breakfasts I've had. Lovely decor. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in an ideal location.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Atilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Weisses Kreuz. The staff was wonderful, friendly and efficient. They provide excellent recommendations for restaurants (loved Piano Bar) and were helpful with directions. The only problem, if you have car you should call ahead to get directions to the garage. Cars are not allowed in the old city center.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing- except for our room being directly under the restaurant/kitchen. Late night and early morning constant noise.
Patio
Stayed 2 nights in Oct 2025

10/10 Excellent

Stella M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast selection and staff. Very attentive and kind. This is our second return to this hotel and we love it. The view is absolutely beautiful and the shopping is awesome. Many good restaurants, and places to visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely stay at the Altstadthotel Weisses Kreuz hotel. The reception staff were incredibly kind and helpful, making us feel so welcome from the moment we arrived. The views of the mountains from the hotel were truly magnificent, we couldn’t get enough of them and even decided to stay an extra night just to enjoy it all a little longer. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was walkable from the train station and was right in the old town center. Perfect for seeing all the sights, shopping, eating and even walkable to the gondolas up to the top of Innsbruck. Breakfast was amazing. The staff was all so nice and helpful. They even had storage for our luggage. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of Innsbruck! Excellent place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Stayed 1 night in Oct 2025

8/10 Good

Cindy, Hillsdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were on the small size, no place to put clothes and no mini fridge. It was clean and comfortable nine the less. Great location and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Everything walkable. Views were gorgeous. Staff was helpful with anything we needed including bus to take to various locations and recommendations on hiking.
Stayed 3 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

The room was clean, serviced daily. Bed very comfortable. Hotel is in the old town which is picturesque, with lots of restaurants close by. No restaurant for evening meals but choice for breakfast excellent and staff very helpful and obliging
Stayed 4 nights in Sep 2025

10/10 Excellent

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Warm staff and great breakfast!
Stayed 1 night in Sep 2025

8/10 Good

B, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room with very little natural light. Breakfast and staff great,
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stylish historic inn.

Charming, stylish historic inn. Amazing breakfast. Great staff and superb hospitality. Quiet yet in the middle of the oldest part of Innsbruck.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and characteristic. The staff are very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Christian who was so welcoming and always made sure we had what we need. He was fabulous!
Stayed 2 nights in Sep 2025

10/10 Excellent

SALEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Jayesh, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with excellent breakfast and amazing room. Our room was upgraded. One minor negative, our room didn't have a fridge.
Stayed 1 night in Sep 2025

10/10 Excellent

victoria, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but great location great place to stay for couple of days if your not spending a lot of time in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025