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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Bar (on property)
Basic Room (Besenkammer) | Courtyard view
Interior detail
Studio Suite
Double Room (Patio)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪10 min drive‬

Room options

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Living area

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.6 out of 10
Excellent
(12 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Bathroom

Basic Room (Besenkammer)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Altstadthotel Weisses Kreuz

A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite. Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a multilingual staff
  • Onsite recreation includes hiking/biking trails, mountain biking, and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front-desk safe, and an elevator.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 408 out of 522 reviews
Rating 8 - Good. 88 out of 522 reviews
Rating 6 - Okay. 16 out of 522 reviews
Rating 4 - Poor. 8 out of 522 reviews
Rating 2 - Terrible. 2 out of 522 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely decor, breakfast was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elaine Fae

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and the location was absolutely perfect. Will stay here again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Fantastic hotel and the staff are super kind and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really interesting and well appointed. Staff were very charming and helpful. Location was right in the heart of everything.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, good breakfast selection and great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very nice rooms, hotel is also very nice. Excellent breakfast and evening bar. All the staff are extremely courteous and kind. Would definitely stay here again. Thanks to the staff for a wonderful visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Funky design - nice rooms and nice bar/ breakfast area. No other amenities. Would stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for exploring the city, the hotel was spotless and the staff extremely helpful and friendly. The breakfasts were great. Would definitely recommend this hotel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shaheni

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very welcoming. Enjoyed our stay. I would recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bjoernar

Liked: Cleanliness, staff & service, amenities
Very nice hotel! In the middle of old town of Innsbruck. Great service and staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this hotel 7 stars if it was possible. Lovely hotel with comfortable rooms. The best thing about this hotel is the staff. Every single one of them were incredible - polite, friendly, knowledgeable, and delightful. The breakfast was excellent. It was a pleasure staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Great experience. When in Innsbruck, I will be staying there again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in an ideal location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SiewHong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the golden roof. Plenty of Shopping & restaurants. Walking distance to Ins River. Breakfast was excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Great place! Welcome cocktail upon check-in. Very nice breakfast included. Really cool room with an inside balcony. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vincent

Great location! Friendly and very helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were really friendly and went that extra mile to help. The rooms were large and very comfortable. The breakfast was of a very high standard. We also really enjoyed the bar in the evening- great views and excellent cocktails! Many thanks
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of Innsbruck! Excellent place to stay!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tien Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very good breakfast
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Warm staff and great breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful room, great view from balcony
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
Excellent location, small room and very dark, particularly at night. Wifi was hit and miss
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay was good - location was great. Room was only OK.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kiet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, in n amazing and central location right on the main street. Lots to do/see/eat near by. Close to the Nordkette to get to the top of Innsbruck. Check in was easy. The bar/breakfast area is beautiful! Great options!
Stayed 1 night in Dec 2025