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ibis Innsbruck

3.0 star property

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Photo gallery for ibis Innsbruck

Reception
Exterior
Exterior
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Sterzinger Strasse 1, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪12 min walk‬
  • Place, Hofburg
    ‪12 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed (Cosy)

Standard Double Room, 1 Double Bed (Cosy)

Standard Double Room, 1 Double Bed (Cosy)

8.8 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Innsbruck

This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Innsbruck offers 75 accommodations with safes and hair dryers. Premium satellite television is provided.

Bathrooms include showers. This Innsbruck hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Innsbruck. During your stay, you're just a quick walk from Casino Innsbruck. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Casino Innsbruck and 5 minutes by foot from Maria Theresa Street
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the business-friendly ibis Innsbruck. For a fee, parking is available.

This 3-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Onsite venue - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ibis Hotel Innsbruck
ibis Innsbruck
Innsbruck ibis
Accor Innsbruck Hauptbahnhof
Ibis Innsbruck Hauptbahnhof Hotel Innsbruck
ibis Innsbruck Hotel
Accor Innsbruck Hauptbahnhof
ibis Innsbruck Hotel
ibis Innsbruck Innsbruck
ibis Innsbruck Hotel Innsbruck

ibis Innsbruck Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 802 reviews
Rating 8 - Good. 362 out of 802 reviews
Rating 6 - Okay. 108 out of 802 reviews
Rating 4 - Poor. 20 out of 802 reviews
Rating 2 - Terrible. 11 out of 802 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Quiet room, very convenient for the train station.
Stayed 1 night in Feb 2026

8/10 Good

Sean

Stayed 1 night in Feb 2026

6/10 Okay

Charles

Room fine, reception less than polite, hotel corridors had a scent of stale tobacco smoke and air freshener, outside access steps covered in rubbish
Stayed 1 night in Jan 2026

8/10 Good

Kim

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Clean and inviting environment, check in and room
Stayed 2 nights in Dec 2025

6/10 Okay

Eileen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness
Room fine and clean and quiet. Good location. Everything else was basic. Would like a kettle in the room!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have breakfast there
Stayed 2 nights in Nov 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location and friendly staff
Stayed 2 nights in Nov 2025

4/10 Poor

Ruth

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel, very close to the train station and Old Town. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, large room, cleaned daily, direct access to train station, walking distance to shops & restaurant.
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Great location, room was adequate but a little dated - comfy bed, but would benefit from some shelves to be able to unpack into and a kettle in the room. Good breakfast, friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

blanca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is just in front of the train station and 15 minutes walking to the center. Is clean and quite. I didn’t like that the lady in front desk talk about us to her colleague in front of us. We understood. That is not professional.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thwe room was comfortable, however since it was warm I wish the air-conditioning was working. The heavy bedding was too warm especially since air conditioner didn't work and windows were not able to open for some evening cooler air. I liked your hotel except for things I mentioned. We are planning on coming again in 2027 for another 12 nights.
Stayed 12 nights in Sep 2025

10/10 Excellent

In-Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Celia F

Stayed 2 nights in Sep 2025

6/10 Okay

SUNHEE

Stayed 1 night in Sep 2025

8/10 Good

Jerker

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

2/10 Terrible

Chris

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the station is the best that can be said. But very rude staff who make you feel unwelcome even before you've fully checked in. I had a reservation for 2pm and showed the staff member my email confirmation. She told me to go away and that it was wrong! Probably my worst ever welcome in over 50 years of using hotels!
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was good/excellent to the price, but it was hard to find the entrance by car.
Stayed 1 night in Jul 2025

10/10 Excellent

Xiao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I got there early, the staff who helped me to set up my check in process(12:30) was fine, it was the one who handed me the room key at 15:00 making me feel unwelcome. Sometimes you just know the body language of people even though you don’t understand what they were saying in their language. She was making a comment to the other hotel employee at another counter in by just moving the lips and the other lady was laughing. I think that was very rude.
Stayed 1 night in Jul 2025