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4.1 out of 5

"Lovely hotel in the old city, easy walk to the water / Sultanahmet Square / sites and fantastic view from the roof. Friendly staff, great location - h ... " More

By a verified traveller on Sun 29 Oct 2023

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Arden City Hotel - Special Class gets good marks from our customers. During your stay, you're just a quick walk from Hagia Sophia. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Arden Bosphorus, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the breakfast and restaurant
  • Steps from Basilica Cistern and 5 minutes on foot from Hagia Sophia
  • Airport shuttle service available for a fee

Arden City Hotel - Special Class ratings based on 48 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arden City Hotel - Special Class

Everyone (30) Couples (8) Family (6)
5 out of 5
Lovely hotel in the old city, easy walk to the water / Sultanahmet Square / sites and fantastic view from the roof. Friendly staff, great location - highly recommended

Posted by on 29 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Aslan

Thank you for your stay with us, Best Regards, Aslan Yıldız

4 out of 5
Nice hotel, good location only issue it’s on steep hill ie if you are going towards the metro however if you are going to Sultan Ahmet is a straight road. Over all nice hotel.

Posted by on 4 Mar 2023

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Comment from Hotel Management

4 Mar 2023 by Aslan

Thank you for your stay with us, Best Regards, Aslan Yıldız

1 out of 5
I did not like the balcony as there was bird droppings everywhere, the bath tub had dirt coming out the sink holes.

Posted by on 15 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by can

Sorry for the inconvenience, we will improve ourselves. Hope to see u again with us.

5 out of 5
Location, staff and food were all very good. Enjoyed my stay there.

Posted by on 14 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by ILKE

Thank you for your review. We wish to see you again..

5 out of 5
I loved the location of this hotel . It is close to quite a few tourist attractions and nice restaurants.

Posted by on 23 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by can

thx

3 out of 5
The property was in a strategic position but nothing much within the hotel & the multimedia was very poor only one or two channels that speak English. The breakfast was same throughout our visit

Posted by on 31 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by ILKE

Thank you

5 out of 5

Posted by on 27 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by ILKE

Thank you so much.

5 out of 5
Great location, excellent service and friendly staff and the terrace restaurant with great views while enjoying tasty food. It’s my little gem place I found this in Istanbul. Can’t wait to stay there again.

Posted by on 22 Feb 2019

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Comment from Hotel Management

23 Feb 2019 by ILKE

Thank you for your kind review.

5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by ILKE

Thank you so much.

4 out of 5

Posted by on 31 Dec 2023

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Comment from Hotel Management

3 Feb 2024 by Aslan

Thank you

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Arden City Hotel - Special Class. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Istanbul hotel.

  • 1 building
  • 41 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sirkeci Marmaray Station (0.6 km / 0.4 mi)
  • Metro station: Sultanahmet Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Arden City Hotel - Special Class offers 41 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily.

Arden Bosphorus – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Arden Garden – Overlooking the garden, this restaurant only serves lunch.

Rumeli Restaurant – On-site restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Arden City Hotel - Special Class offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Arden City Hotel - Special Class

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 600 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arden City
  • Arden City Hotel
  • Arden City Hotel Special Class
  • Arden City Hotel Special Class Istanbul
  • Arden City Special Class Istanbul
  • Arden City Istanbul
  • Arden City Hotel Special Class
  • Arden City Hotel - Special Class Hotel
  • Arden City Hotel - Special Class Istanbul
  • Arden City Hotel - Special Class Hotel Istanbul

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Türkiye. This Hotel property is awarded the following classification: Special Class.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.