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4.2 out of 5

"the hotel is near the old city but we but we have towalk some distance to get to the hotel when we been droped and picked up " More

By a verified traveller on Mon 20 Feb 2017

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Best Western Empire Palace Hotel & Spa - Special Class, you're just a quick walk from Bosphorus. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Coffee House, a bistro with garden views
  • Treat yourself to body treatments, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Bosphorus and Egyptian Bazaar
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)

Best Western Empire Palace Hotel & Spa - Special Class ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Empire Palace Hotel & Spa - Special Class

Everyone (1) Couples (7) Family (3) Friends (2)
5 out of 5

hotenol is near every thing you whant to visit

Pros: it is nearevery thing we want to see metro station abut 100 meter
Cons: nothing
Location: hotenol is near every thing you whant to visit
the hotel is near the old city but we but we have towalk some distance to get to the hotel when we been droped and picked up

Posted by , from uk on 20 Feb 2017

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3 out of 5

Good location

Good central location, nothing special, normal hotel as expected. Good public transport connections (tram, ferries). Walking distance to Aya Sofya, Blue Mosque (Sultanahmet Camii), Topkapi Palace, Galata Bridge.

Posted by on 15 Jul 2013

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4 out of 5
Excellent location. Nice staff. Good and big rooms.

Posted by on 14 Aug 2022

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3 out of 5

Gute Lage, ungenügende Qualität

Wackelstecker, Tresor geht, auch nach Reklamation, nicht, Personal vor allem mit sich selbst beschäftigt, Flughafentaxi kommt 30 Minuten zu spät.

Posted by , from Schweiz on 26 Oct 2017

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4 out of 5

HÄÄMATKA

ainoa miinus klo 5 imaamin laulu kajarista ikkunan ulkopuolelta.

Posted by on 20 Nov 2015

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5 out of 5

siisti ja rauhallinen huone

kaikki toimi oikein hyvin ja tulen jatkossakin tähän hotelliin

Posted by on 11 Nov 2015

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4 out of 5

Prima hotel

Hotel ligt op een uitstekende locatie in het oude gedeelte van de stad. Het personeel is erg aardig. Ondanks dat we de eerste nacht in een ander Best Western hotel werden ondergebracht waren we tevreden over ons verblijf.

Posted by on 30 Oct 2015

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4 out of 5

Sehr empfehlenswertes Hotel

Das Hotel befindet sich in ausgezeichneter Lage. Die Zimmer sind sehr sauber und das Personal hilfsbereit und freundlich. Am 3. Tag funktionierte das Internet nicht. Wir empfehlen das Hotel vorbehaltlos.

Posted by on 29 Oct 2015

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5 out of 5

kaupunkiloma

Hyvä sijainti lähellä kaupungin tärkeimpiä nähtävyyksiä. Viihtyisä, pieni hotelli. Kaunista, koristeellista, vanhan rakennuksen tunnelma.Vastaanottovirkailija kertoi heti meille 3 pv:n aikana tärkeät asiat. Miten minnekin päästään ym. Loistovalinta Ebookersin sivuilta!

Posted by on 1 Oct 2015

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4 out of 5

Hyvä lomakohde

Hotellin sijainti erinomainen. Kävellen pääsi useisiin kohteisiin. Ratikka kulki hotellin edestä, jolla pääsi kaukaisempiin kohteisiin. Siisti hotelli ja mukava huone. Kylpyhuone erityisen siisti ja moderni. Kaikki tarvittava toimi. Nettiyhteys toimi hieman katkeillen. Hotellista pystyi ostamaan meriristeilyjä ym muita matkoja. Ystävällinen henkilökunta.

Posted by on 21 Jul 2015

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About the Best Western Empire Palace Hotel & Spa - Special Class

Location Hocapasa Mah. Hudavendigar Cad. 17/19, Istanbul, Istanbul 34110

Property Features

Best Western Empire Palace Hotel & Spa - Special Class offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 151 square feet (14 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Empire Palace Hotel & Spa - Special Class. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • 1 building
  • 40 guestrooms or units
  • 7 levels
  • 151 sq ft of conference space
  • 14 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Sirkeci Marmaray Station (0.1 km / 0.1 mi)
  • Metro station: Sirkeci Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Best Western Empire Palace Hotel & Spa - Special Class offers 40 accommodations with minibars and a safe. Each accommodation is individually decorated. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Coffee House – Overlooking the garden, this bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Empire Palace Hotel & Spa - Special Class offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 1500 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Grey water recycling system
  • One child stays free
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2500 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Empire Palace Hotel Special Class
  • Best Western Empire Palace Hotel Special Class Istanbul
  • Best Western Empire Palace Special Class
  • Best Western Empire Palace Special Class Istanbul
  • Best Western Empire Palace Hotel Istanbul
  • Best Western Empire Palace Hotel
  • Best Western Empire Palace Istanbul
  • Best Western Empire Palace Hotel Istanbul
  • Best Western Empire Palace Hotel
  • Best Western Empire Palace Istanbul
  • Best Western Empire Palace
  • Hotel Best Western Empire Palace Hotel & Spa Istanbul
  • Istanbul Best Western Empire Palace Hotel & Spa Hotel
  • Hotel Best Western Empire Palace Hotel & Spa
  • Best Western Empire Palace Hotel & Spa Istanbul
  • Best Western Empire Palace Hotel Special Class
  • Best Western Empire Istanbul

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National Rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Türkiye. This hotel is awarded the following classification: Special Class.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.