"A memorable stay. Excellent service and professional staff. A few mentions: The concierge: He never tired of our endless questions! Thank you so much ... " More
12 Sep 2020 by Guest Relations Manager
Dear Guest, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,
12 Sep 2020 by Guest Relations Manager
Dear Guest, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,
6 Sep 2023 by Cemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you so much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
30 Sep 2021 by Guest Relations Manager
Dear Valued Guest, Warm greetings from Divan Istanbul Hotel. Thank you very much for letting us know your inconveniences regarding your stay in our hotel . We appreciated the time you have taken to bring them to our attention. We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,
1 Dec 2019 by Mustafa Aşıcı
Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,
25 Jun 2019 by Mustafa Aşıcı
Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,
3 May 2019 by Mustafa Aşıcı
Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,
12 Sep 2020 by Guest Relations Manager
Dear Gulhan,Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,
12 Sep 2020 by Guest Relations Manager
Dear Kıvılcım, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,
12 Sep 2020 by Responsable des relations clients
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
The following facilities are closed during Ramadan:
Divan Istanbul offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Divan Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Divan Istanbul offers 190 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Lokanta by Divan – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Divan Pub – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Maromi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Divan Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Divan Istanbul Hotel dress code is smart casual and guests are asked to refrain from wearing sportswear, trainers, gym outfits, slippers, flip-flops, baggy clothing, and shorts in the restaurants, bar, and lobby lounge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
