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4.0 out of 5

"No washing hands liquid and no rob for a hotel like this is disappointing " More

By a verified traveller on Thu 16 Jan 2020

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€127* Per night/room 14 Jun - 15 Jun

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (with Separate Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Doubletree By Hilton Istanbul Old Town ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree By Hilton Istanbul Old Town

Everyone (4) Couples (4) Family (1) Other (1)
3 out of 5
No washing hands liquid and no rob for a hotel like this is disappointing

Posted by on 16 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by DoubleTree Old Town

Dear Guest, Thank you for sharing your comments about your stay. Apologies for any expectation that we may have failed to fulfill. We always endeavour to offer the highest level of service and appreciate your valuable opinions. I look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town

3 out of 5
Housekeeping staff was very rude over the phone as we requested some water bottles. I expressed shock as we were told that we would be charged for water and instead of explaining he start shouting and rambling in another language which I thought was very disrespectful and rude.

Posted by on 18 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by Doubletree

Dear Guest, Thank you for taking your time to write your comments after your recent visit. we were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town

3 out of 5

Close to all attractions

Nice hotel but no free wifi, had to pay 25 euros a day Also no bath and no view , window looked out to building opposite which made it very dark all day long

Posted by on 16 Sep 2014

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5 out of 5
Alles super

Posted by on 25 Feb 2024

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Comment from Hotel Management

25 Feb 2024 by Gonca Karahan

Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

4 out of 5

Posted by on 4 Jan 2021

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Comment from Hotel Management

5 Jan 2021 by Murat Y

Dear our valued guest Firstly I would like to thank you for your kind interest to our Hotel. I hope that we could meet your expactations while stay, we are looking forward to welcome you back. Best Regards

5 out of 5
Alors l’emplacement de l’hôtel et bien situer pour faire du shopping et visiter au même temps le personnel est super sympa bien serviable à l’accueil comme au départ je remercie le concierge HAKAN pour son aide il m’as même prêté sa carte pour les déplacements avec les transports publics et toujours souriant. Ce qui m’as un petit peux déçue c’est le soir les fenêtres son pas bien isolé ou insonorisé on entends les bruits des gens et les passages des voitures mais bon sa passe.

Posted by on 21 Jan 2020

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4 out of 5

Posted by on 10 Dec 2019

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5 out of 5

Posted by on 5 Nov 2019

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3 out of 5

Posted by on 12 Mar 2019

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5 out of 5

Geniale Städtereise mit meiner Partnerin

Wir waren sehr zufrieden mit dem Hotel. Die Zimmer waren sehr ordentlich und mit Allem ausgestattet was man braucht. Die Lage des Hotels war super, ca. 5-10 Minuten zum großen Basar und ca. 10-20 Minuten Fussweg zur Agia Sophia. Die Angestellten waren äussert zuvorkommend und sehr hilfsbereit. Danke für den tollen Aufenthalt. Gerne wieder!

Posted by on 12 Sep 2015

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