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Graziella Gold Hotel

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Photo gallery for Graziella Gold Hotel

Couples treatment room(s), hot stone massages, deep-tissue massages
Couples treatment room(s), hot stone massages, deep-tissue massages
Lobby
Breakfast buffet
Rooftop terrace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Küçük Langa Sokak No:2, 34096, Aksaray, Istanbul, Aksaray, 34096
  • Place, Bodrum Mosque
    ‪7 min walk‬
  • Place, Yenikapi Ferry Terminal
    ‪13 min walk‬
  • Place, Grand Bazaar
    ‪20 min walk‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Economy Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Premium bedding, down duvets, minibar, in-room safe

Economy Double Room

  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Street view

Comfort Triple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Large Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, down duvets, minibar, in-room safe

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, down duvets, minibar, in-room safe

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Graziella Gold Hotel

A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite.
Graziella Gold Hotel offers 48 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 102-cm LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
With your stay at Graziella Gold Hotel, you'll be connected to a shopping center and within walking distance of Grand Bazaar. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Turkish cuisine while dining at Chicken and Chicken
  • Take a swim in the indoor pool
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Grand Bazaar and a few minutes from Sultanahmet Square
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Graziella Gold Hotel offers its guests a full-service spa, an indoor pool, and a sauna. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Graziella Gold Hotel.

Smoking is allowed in designated areas at this 4.5-star Istanbul hotel.

Chicken and Chicken - This restaurant specializes in Turkish cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 10

Restaurants on site

  • Chicken and Chicken

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 102-cm LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Graziella Gold Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Graziella Gold Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 22298
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 PM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Graziella Gold Hotel Hotel
Graziella Gold Hotel Istanbul
Graziella Gold Hotel Hotel Istanbul

Graziella Gold Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 66 reviews
Rating 8 - Good. 21 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 11 out of 66 reviews
Rating 2 - Terrible. 8 out of 66 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

eva

Good service, Very communicative
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Mazhar

Disliked: Staff & service, property conditions & facilities, room comfort
It was not too bad but in
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing !
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Abdikarin

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Nedzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bra
Stayed 7 nights in Nov 2024
Verified

2/10 Terrible

Hamdan anwar haider

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this hotel. We had a fully prepaid reservation and informed the hotel in advance of a late arrival. When we arrived around 04:30, the hotel refused entry, kept the full payment, and provided no accommodation or service. We were left outside overnight with luggage and had to secure emergency accommodation ourselves at significant cost. Afterwards, the hotel gave conflicting explanations at different times claiming this was a “no show” and also suggesting that we refused the room despite full prepayment and prior notice. Taking prepaid money while refusing entry is unacceptable. I strongly advise others not to book this hotel.
Stayed 28 nights in Oct 2025
Verified

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend it.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cunning turkish owner gave us a different room from the one we paid. A cheaper one. And when I mentioned it instead of asking sorry he was making comments with the employees on the phone about the Greeks,laughing. They gave us the right room after their discussion. The breakfast was exposed to everyone without cover on it
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have climb stairs with luggage they do have lift but you climb some steps to reach reception area.outside the hotel is noisy too crowded all the time. For breakfast no much choice it’s just basic things.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Okay

Okay
Stayed 9 nights in Jan 2025
Verified

4/10 Poor

amal

Liked: Cleanliness
Disliked: Amenities
Very bad smell
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Cristine

Liked: Cleanliness
It's a clean but very small room, the hotel haven't any AC and it's very hot . but I like the hotel it's very near of everything when u go shopping in grand bazaar . And it's a good service ! I would like to thank Ali and Joseph . They are really helpful to us , easy to communicate .asking them for help about the transportation to airport and they fixed taxi to us early in the morning . I'm very pleased and happy . Thanks guys !!
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Sabine

Liked: Cleanliness, staff & service
Disliked: Amenities
Well the location is great and the staff is amazing. I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel. Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater. Breakfast kind of plain and simple.
Stayed 13 nights in Nov 2022
Verified

2/10 Terrible

Faisal

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, my experience with this hotel was far from what I expected, especially given the service they promised. Before my arrival, the hotel asked if I’d like them to arrange a taxi transfer, which I confirmed. However, I had to call multiple times—over several days—to get any real response. Each time, I was either redirected or given incorrect contact numbers. The number listed on their website and in their automatic messages led to a former staff member who no longer worked there, which added to the confusion. I ended up messaging about five different people just to confirm my VIP transfer, something that should have been simple and handled professionally. When I finally arrived, the hotel itself was disappointing: the room was not very clean, and the staff seemed disorganized and indifferent. Basic requests were met with delays or ignored altogether. Overall, the lack of coordination, unprofessional service, and poor communication made the experience more stressful than it needed to be. I would not recommend this hotel to travelers expecting reliability or proper customer care.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Mehmet

Liked: Cleanliness
Kahvaltı zayıf oda soğuktu
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Bachir

Disliked: Amenities, property conditions & facilities
Porte qui ne se ferme pas sur ma chambre, odeurs de remontées des égouts sur la deuxième chambre. Chambre mal isolée, vieille avec un télévision vétuste. Néanmoins personnels très réactif, chaleureux et bienveillant.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مميز جميل ونظيف وذا موقع مميز وقريب من الخدمات إفطار جيد جدا
Stayed 2 nights in Sep 2025
Verified

8/10 Good

essam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber Hotel, nette mitarbeiter, Rezeptions arbeiter antwort alle Fragen. Gibt schwimmenpool, Fittness, und Turk. Hammam. Frustück ist gut.
Stayed 9 nights in Jul 2025
Verified

4/10 Poor

Abigail

Disliked: Cleanliness, property conditions & facilities
Dieses Hotel hat auf jedenfall keine 4* verdient, da von 4* nichts zu sehen war sei es vom frühstück bis zur Sauberkeit. Dieses Hotel würde ich nicht weiterempfehlen.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Cheima

Disliked: Amenities, property conditions & facilities
Personnel au top sympathique très serviable , mais conditions de l’hôtel à revoir petit déjeuner. À revoir aussi il n’y a pas assez de sucré .Odeur des canalisations horrible .
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar temiz ve yeni çalışanlar güleryüzlü merkezi
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Monique

Sehr sehr laut. Man bekommt von allen Zimmern was mit. Wer Ruhe haben möchte auch von der Lautstärke draußen sollte lieber ein anderes Hotel nehmen. Ansonsten waren wir zufrieden
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Fabian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nicht zu empfehlen – lebensgefährlich! Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken. Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel. Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen. Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Yusuf

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmern sind sehr eng und mega undicht. Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster. Dampfbad hat nicht funktioniert sowie der Whirlpool. Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher. Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Hajar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Die Mitarbeiter im Hotel waren alle sehr freundlich und hilfsbereit
Stayed 6 nights in Oct 2024