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5.0 out of 5

"i have no complaints for this hotel everything was as expected my complaint is with ebookers the room and hotel description is misleading and even th ... " More

By a verified traveller on Thu 13 Aug 2020

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Hotel Description

Our customers tell us they can't get enough of Sura Design Hotel and Suites - Boutique Class's central location. During your stay, you're just a quick walk from Basilica Cistern. Features include free WiFi in public areas and free valet parking, plus a restaurant. Built in 2011, this 5-star hotel has 60 rooms over 4 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and coffee/tea makers
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Turkish cuisine while dining at Sura Kebab House
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have great things to say about the central location and the proximity to public transport
  • Steps from Basilica Cistern and 5 minutes on foot from Sultanahmet Square
  • Airport pick-up, ferry terminal and theme park shuttle service available for a fee

Deluxe Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€78* Per night/room 27 Oct - 28 Oct

Deluxe Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Deluxe Double Room, Garden Area

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Loft (Room)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Sura Design Hotel and Suites - Boutique Class ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sura Design Hotel and Suites - Boutique Class

Family (3)
5 out of 5
i have no complaints for this hotel everything was as expected my complaint is with ebookers the room and hotel description is misleading and even though i have reported this it has not been amended i will be applying a charge back as the reasons why i booked this hotel did not appear the room states an 82" led tv you get a 32" the hotel shows as a 5 star it is NOT it is a boutique hotel both facts are misleading this is not fault to the hotel as i was told by the manager apart from these 2 mistakes the hotel and staff are brilliant the location is fantastic i will not hesitate to book this hotel again in the future

Posted by , from halifax west yorkshire on 13 Aug 2020

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Comment from Hotel Management

15 Aug 2020 by Guest Relation Team

Dear Tahir, Thank you for the feedback its a pleacure to see and we hope to welcoming you again in the futur

5 out of 5
Je tenais à remercier tout le staff de la cuisine à l’accueil tout était super l’accueil le petit déjeuner la femme de ménage on a était reçu comme des rois un grand merci pour ça gentillesse son sourire et accueil d’une qualité et très professionnel Mm Ilhame un amour de femme suite a cette accueil on y retourne en août avec plaisir merci beaucoup a vous tous

Posted by , from France on 23 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by Guest Relation Team

Cher Samira, Merci de nous avoir écrit à propos de votre point de vue sur notre hôtel. Vos opinions sont précieuses pour nous. Vos demandes et désirs ont été communiqués aux services concernés. Nous aimerions vous revoir bientôt.

5 out of 5
Je vous recommande cette c’est le meilleur dans tt istanbul le staff incroyablement gentil et serviable et le meilleur du personnel du staff a la réception de l’hôtel c’est ilham un amour de fille gentille serviable avenante

Posted by , from France on 22 Jul 2020

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Comment from Hotel Management

28 Aug 2020 by ilham Rhanem Tsoyan

Merci Mr Rayan, L'equipe de sura design hotel ravie de t'acceullir et esperons te revoir tres vite, Cordiallement.

About the Sura Design Hotel and Suites - Boutique Class

Location Alemdar Mh., Ticarethane Sk. No:13, Istanbul, Istanbul 34122

Property Features

Sura Design Hotel and Suites - Boutique Class offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Sura Design Hotel and Suites - Boutique Class. A shuttle from the airport to the hotel (available 24 hours) and a theme park shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Istanbul hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Istanbul (IST) (41.8 km / 26 mi)
  • Train station: Istanbul Cankurtaran Station (1.6 km / 1 mi)
  • Metro station: Sultanahmet Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up, ferry terminal shuttle, theme park shuttle, and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sura Design Hotel and Suites - Boutique Class offers 60 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.

Sura Kebab House – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Thai massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Sura Design Hotel and Suites - Boutique Class

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 20 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 70 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Class
  • Hotel Sura Design
  • Sura Design
  • Sura Design Boutique Class
  • Sura Design Boutique Class Istanbul
  • Sura Design Hotel
  • Sura Design Hotel Boutique Class
  • Sura Design Hotel Boutique Class Istanbul
  • Sura Design Hotel Suites Boutique Class
  • Sura Design Suites Class
  • Sura Design Hotel and Suites - Boutique Class Hotel
  • Sura Design Hotel and Suites - Boutique Class Istanbul
  • Sura Design Hotel and Suites - Boutique Class Hotel Istanbul

You should know

  • Sura Design Hotel and Suites - Boutique Class offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in November.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Turkey. This Hotel property is awarded the following classification: Boutique Class.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.