Crocs Resort & Casino

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Photo gallery for Crocs Resort & Casino

A hotel with a swimming pool, lounge chairs, and palm trees.
A spacious bedroom with a large bed, two bedside tables with lamps, a view of the ocean through floor-to-ceiling windows, and a ceiling fan.
A Croc's Resort Casino lobby with a reception desk, modern decor, and a spacious layout.
A multi-story hotel with a central atrium, surrounded by palm trees and a well-maintained lawn.
A table set for two with wine glasses and a candle, overlooking a pool and palm trees at sunset.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Teatro Jacó
    ‪4 min drive‬
  • Place, Neo Fauna
    ‪6 min drive‬
  • Place, Jacó Beach
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Condo, 1 Bedroom

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Condo, 2 Bedrooms

  • 140 sq m
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds (Limited View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Crocs Resort & Casino

This smoke-free hotel features 3 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Crocs Resort & Casino offers 166 air-conditioned accommodations with safes and bathrobes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Teatro Jacó. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with massages, facials, or body treatments at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, volleyball, and bike rentals
  • Guests have great things to say about the beach and the helpful staff
  • 8 minutes by car from El Miro and 10 minutes from Jacó Beach
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a fitness center, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.
Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square foot of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, safe, clean and awesome pool.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone was very helpful and so pleasant. Would stay again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Monique T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, hotel, and staff were truly fantastic.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Elvira Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to lots of activities.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, I went as a solo traveler but my family would have had a great time as well!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nothing but pleasant and the eating options were great, it was clean and organized, there were plenty of things to do in the resort itself to spend a well spent day of resting and I also loved that the resort works with local activities and we can schedule in the hotel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and room very clean staff was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Antionette R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy home away from home View was nice walking distance from stores
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.... we enjoyed our stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is very clean and great food. However casino is small and there’s no activities like most resorts have.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort lovely staff over all great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, safe , clean!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!! Highly recommend!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and nice. Stay at the hotel was great!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, decent restaurants, nice pool, beach access
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice staff. Would stay again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the ABSOLUTE BEST!!!! The room was gorgeous. The food was great as well. I’d definitely give Crocs a 10/10. Their staff makes it even more worth staying. They were extremely accommodating with every ask I had. Thank you for an amazing stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there’s more options for breakfast.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff were most helpful and polite. The views from the hotel are amazing.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Barbara Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and very knowledgeable about the area. The spa is amazing and I had the best facial I’ve ever had! Loved the casino
Stayed 17 nights in Feb 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Staff was courteous, rooms were clean and loved happy hour and the casino. We were especially pleased with how close we were to El Manglar Seafood and Grill. We had dinner there both nights we stayed at Crocs.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yesika

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice , staff were friendly an location was great.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay and our first time in Costa Rico. The staff were so nice and made our stay pleasurable. Definitely will recommend this place to stay for anyone visiting. We took advantage of our 20% discount at the spa and it was fantastic. Live the property and the amenities.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed in a vacation spot
Stayed 6 nights in Dec 2025