Crocs Resort & Casino

VIP Access

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Where to?

Dates

April 2026

May 2026

Outdoor pool, pool umbrellas, pool loungers

Premium bedding, down duvets, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
Free Wi-Fi
Restaurant
Air-conditioning

Explore the area

800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101

Place, Teatro Jacó
‪18 min walk‬
Place, Neo Fauna
‪5 min drive‬
Place, Jacó Walk Shopping Center
‪5 min drive‬
Airport, Tambor (TMU)

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Condo, 1 Bedroom

96 sq m
1 bedroom
Sleeps 3
1 King Bed

Condo, 2 Bedrooms

140 sq m
Sleeps 7
2 King Beds

Room, 2 Queen Beds, Mountain View

Good

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Ocean View

Ocean view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

Wonderful

Ocean view
53 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Exceptional

Ocean view
39 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

Ocean view
70 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

Exceptional

Ocean view
70 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 1 King Bed, Ocean View

Ocean view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

41 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Limited View)

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Limited View)

Exceptional

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
All-inclusive
Kids’ pool

includes taxes & fees

7 Apr - 8 Apr

About this property

Crocs Resort & Casino

Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Crocs Resort & Casino offers 166 air-conditioned accommodations with safes and bathrobes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Teatro Jacó. Features include free WiFi in public areas and free self parking, plus 3 restaurants.

Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
Full breakfast served daily for a fee
Splash around at the waterslide or swim in the outdoor pool
Indulge with Swedish massages, facials, or hydrotherapy at the spa
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes a gym, volleyball, and bike rentals
Guests have great things to say about the clean accommodations and the pool
8 minutes by car from El Miro and 10 minutes from Jacó Beach
Airport and local-area shuttle service available for a fee

Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a fitness center, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.

Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.

El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Zarpe
Game On Sports Bar
La Stanza
Liquidity
Los Cuates

Things to do

60 slot machines
7 gaming tables
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (17,222 square foot of space)
Ecotours
Full-service spa
Gym
Outdoor pool
Shopping
Sportsbook
TV in common areas
Waterslide

Family friendly

Fenced pool
Free rollaway/extra bed
In-room cot
Outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
Conference centre (1,377 square foot of space)

Outdoors

Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

17 floors
Ballroom
Banquet hall
Built in 2015
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Day bed
Down comforter
Free cot
Free rollaway/extra bed
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels
IPod dock

Food and drink

Limited room service

Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino

Crocs Resort & Casino Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Barrington

23 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

19 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

I liked everything there. Just one thing the shower curtain didn't do it's job. Had water puddling on the floor.

Stayed 3 nights in Dec 2025

10/10 Excellent

Yesika

Travelled with family and small children

17 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel was nice , staff were friendly an location was great.

Stayed 2 nights in Dec 2025

8/10 Good

Michael

16 Dec 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Alejandra, Albuquerque

Travelled with family

15 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room and the staff at Crocs were excellent. The rooms were clean when we arrived and the balcony was spacious and was true beachfront/ocean front. Food was great and would recommend this place to everyone.

Stayed 4 nights in Dec 2025

10/10 Excellent

Ronald j

13 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View is amazing and the town of Jaco is not wild at all. This hotel is a bit of a walk from downtown and very nice.

Stayed 1 night in Dec 2025

10/10 Excellent

Srinivas

Travelled with group

12 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Dec 2025

4/10 Poor

Robin

Travelled with group

10 Dec 2025

First I get there and they say I can only have one room key and if I lose it I have to pay for a new one. Then I get in the room and their towels are paper thin, there was a place for a table to sit and eat but it had been removed. Staff was not friendly or pleasant, I did not feel welcomed. They were awkward and made me feel uncomfortable.

Stayed 3 nights in Dec 2025

8/10 Good

Harriet

Travelled with partner

10 Dec 2025

Liked: Cleanliness, property conditions & facilities

Amazing pool area and crystal clear water. Plenty of sun loungers, lovely towels and attentive pool waiters.

Stayed 1 night in Dec 2025

10/10 Excellent

Delton

9 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

9 Dec 2025

Stayed 1 night in Dec 2025

2/10 Terrible

Alexa

8 Dec 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

8 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is considered a family location. I went with my wife and we loved the hotel. Have a pastry at the coffee shop they are amazing.

Stayed 1 night in Dec 2025

8/10 Good

Kelly, Mission Viejo

Travelled with partner

7 Dec 2025

Liked: Cleanliness, property conditions & facilities

location is beachfront

Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

4 Dec 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Gustavo

3 Dec 2025

Stayed 1 night in Dec 2025

8/10 Good

Scott

Travelled with family

3 Dec 2025

Liked: Room comfort

Stayed 3 nights in Nov 2025

10/10 Excellent

Rene

1 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Travelled with partner

30 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room

Stayed 2 nights in Nov 2025

6/10 Okay

Corrie

26 Nov 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The pool and rooms were beautiful and well kept. Unfortunately the service was terrible amd the food at the restaurants were not good. The lady at the front desk is extrodinarly rude. Actually the first unpleasant person we have encountered in all of Costa Rica... unfortunately had to deal with her several times and each time should stood chatting with the other ladies while we stood there waiting, then each time while dealing with us would pick uo the phone to make a call while we had to wait for a receipt or whatever we were asking for... then was very short with us and rude giving us what we asked for including just asking where things were... I definitely wouldn't go back just to not have to interact with that unpleasant woman!!! We also tried a few items at a couple of the restaurants it very bland, overcooked and oddly presented. Also the restaurants must have cleared all their reviews to remove rhe negative ones as the now only have a few reviews for them...

Stayed 1 night in Nov 2025

10/10 Excellent

joseph

26 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff, the sportsbar, the Pura Vida vibes... all excellent and da food too!!

Stayed 3 nights in Nov 2025

10/10 Excellent

Janardhana Sai, Ashburn

26 Nov 2025

Stayed 1 night in Nov 2025

8/10 Good

Janardhana Sai, Ashburn

24 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco

23 Nov 2025

Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Travelled with partner, Travelled with group

19 Nov 2025

Liked: Cleanliness, property conditions & facilities

Rooms could include a coffee maker

Stayed 4 nights in Nov 2025

Crocs Resort & Casino

Choose dates to view prices

Photo gallery for Crocs Resort & Casino

Reviews

Popular amenities

Explore the area

Room options

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

Similar properties

Best Western Jaco Beach All-Inclusive Resort

About this property

Crocs Resort & Casino

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crocs Resort & Casino Reviews

Reviews

Excellent

9.4/10

9.0/10

8.8/10

9.0/10

Reviews

10/10 Excellent

Barrington